Customer Reviews for Stewarts Tire & Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Stewarts Tire & Auto

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Michelle G. on

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Jake K. on

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Letoya E. on

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Nellie S. on

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John L. on

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JOYCE B. on

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We dropped off at Murchison n Waddell St. The guy immediately checked us in, informed us upon checking in to see that all was good. He was outstanding above n beyond the act of attendance for our time....

British R. on

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Truck didn't have a dilly or hand truck inside, and we really needed one

Sharon M. on

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Lawrence M. on

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fred L. on

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Kevin M. on

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Great customer service, assisted with dropping the trailer, and completing the rental.

SHELTON S. on

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keith G. on

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paul L. on

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Lara B. on

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ALEXIS T. on

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BRENDA J. on

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I can't think of anything that they are not doing already.

DARLINE D. on

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Everything was handled very nicely. The truck was comfortable and drove good.

dennis G. on

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SHARON S. on

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barbara M. on

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GLORIA M. on

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Just keep providing excellent customer service like you do.

KENNETH S. on

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nothing that I can think of

kevin C. on

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Kenneth B. on

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MAXINE M. on

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Everything was good!

SANDRA C. on

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The Stewart's location was nice, the staff was friendly and very helpful. They really made my move an easy one.

dorsey W. on

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TATIANA S. on

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I love atmosphere how they welcome you in help you much as they can with everything!

welton B. on

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Very courteous!

Melba W. on

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FRANKIE P. on

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CALVIN T. on

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Explain more details regarding expected charges.

Stevie D. on

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Nothing great

Brittany G. on

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I would like to thank the owner's son once again! He was a very honest and helpful man. He reserved me a uhaul in no time over the phone, and he explained everything so clearly to me. I am very thankful for this location. It was super convenient, clean, and well organized! (All smiles on this end)

Malika M. on

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Kevin F. on

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Gail C. on

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Patrick F. on

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I requested the Bragg Blvd. location because I knew that they opened early. The location you changed my pickup point was farther away and I could not pick up the trailer when I wanted to start my trip. Getting the notice the day before was a problem.

Ashley A. on

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Russell S. on

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Nothing different. Good quick service was provided.

STEVEN LOUIS D. on

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Nice folks!

ALETIA E. on

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Please supply extra furniture dolley to this location

edward M. on

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TROY R. on

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Absolutely nothing ..the location customer service skills was excellent

FALASTA L. on

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FALASTA L. on

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Erin S. on

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JEFFREY M. on

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get to work on time

RICHARD E. on

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I dont think you can improve on exellence. The gentleman that was renting me the trailer was friendly and polite. Very quick on getting me in and out and not wasting time but not rushing . Uhaul has givin me a stress free move from the two trailers I've rented down to the cheap unit I have . keep it up y'all world class service .

KIA W. on

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EUGENE P. on

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ADALBERTO L. on

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location

WANDA S. on

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I rented a truck in my name for someone else to drive (the other person also gave license). This other person went over the time I had agreed to, after he had gone back to shop to get permission to be turned in later that evening. The appproval was done without my knowledge and I was not notified. The other driver ask for later that evening at 6:00 p.m.. He turned it in at 6:45 p.m. I was call the next morning to put gas at quarter of tank of gas, but I was still charged that third day. This could be improved by notifing all parties involved, if any changes occur.

LETITIA C. on

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JARED D. on

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Excellent customer service. They even hooked up trailer to my truck in the rain.

DRURY S. on

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This is a great location! The guy that helped us was extremely friendly and professional. I would definitely recommend using this location for your U-Haul needs!

BRENT F. on

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ANNE W. on

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I was charged twice for the rental, and was told it would take 5 business days to return to my account. NOT ACCEPTABLE!!! Then, I was supposed to have the truck for two days, and was only allowed one. NOT ACCEPTABLE!!! Customer outraged at the poor service. Don't play with people's banking accounts and say "I'm sorry"

DAVID H. on

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Stewarts Tire and Auto was helpful with the rental process, but any positive experience ended there. The back of the truck was not cleaned out well. To a quick glance, it looked clean, but I swept it out when I got home and it had substantial dirt and lint accumulated. The cab of the truck had crumbs and pet hair all over the floor. The truck had a maintenance sticker from Stewarts showing it was serviced the 2nd week of June 2014. When I started the truck, the radiator light came on. I brought this up to the manager who sent a mechanic out to check the issue. The mechanic confirmed the light was on and got a radiator fluid jug to add more coolant. When he was adding the fluid I noticed he was adding water rather than radiator fluid. I asked the mechanic about adding water instead of coolant. He said that you could not add straight coolant to which I replied that you should not add straight water either. I also noted that the jug he was using to add the water was for 50/50 pre-mixed coolant/water. When he finished adding the water, the level was still low so the mechanic went and got another jug, this time with coolant (or some mixture). He over-filled the reservoir and told me it should be good. I asked what he thought the problem was (since the truck had just been serviced by them) and he basically told me there was no way for them to know what might have been done to/with the truck to cause the problem. Being on a tight timeline for our move, I accepted the corrective actions as making the truck serviceable for use. Our first day on the road (about 250 miles) with the truck was fine. The next morning I looked over the truck and noted that the radiator fluid was reading low in the reservoir. Fortunately, I had brought along a remaining jug of 50/50 premix coolant I had in my garage. I added it to the reservoir which brought it up to the cold fill line. That day we were going about 450 miles. After about 200 miles, the radiator light came on. The temperature guage was reading fine so we pulled off at the next exit. I purchased a gallon of 50/50 premixed coolant, waited for the engine to cool and added the fluid. With the warning light now off, we got back on the road and after about another 125 miles, the light came on again. We pulled off, let the radiator cool and added coolant again. This allowed us to get to our stop without the light coming on. The next morning, I checked the coolant level and it was low. I filled it to the cold fill line which used up the remainder of the gallon purchased the day prior. The problem persisted throughout our trip and was resolved each time by adding more radiator fluid. We brought the issue to the attention of the dealer when we returned the truck. They pulled it from service for maintenance to address the problem. The overall experience with Stewarts Tire and Auto was sub-standard. I would not recommend renting long distance use Uhaul equipment from them.

Michelle W. on

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Same as the pickup location. Great people.

Robert L. on

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Personnel were very friendly and helpful.

Deborah O. on

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The overall experience was satisfactory. Reserving the truck, p/u & return, all went smooth.

jerry B. on

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Charles W. on

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DWAYNE J. on

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JEAN J. on

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DIANNE A. on

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Had to travel across town instead of having a truck at the one close by may be newer policy or small toen

PAMELA W. on

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The only negative things I can say is the recommended truck was too small. We had to make too many trips thus increasing the mileage usage causing my bill to be outrageous. A 10 ft truck does NOT move a small apartment in one trip. The truck's brakes were going bad & the service engine light was on.

Rick C. on

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The guy Jimmie was very rude and unprofessional he acted as if I wasn't a customer spending my hard earned money with the company he wouldn't provide me with any information regarding returning the vehicle. There was a vicious dog behind his desk who was barking at me as he was trying to get over the counter to bite me. It was worse experience EVER

ALAN F. on

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Truck leaked through top, some items got wet. Truck is on the edge of failure driveline clanked every time we put it in gear. Truck was dirty on the outside.

VINCENT T. on

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Office was very nice, but the trailer was ancient. It wouldn't track correctly on the road. Luckily, I was able to swap it at the large center on 301. Pain in the butt to load everything twice, but worth it for the long drive.

GREG G. on

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ANGELICA T. on

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Great Customer Service and wonderful experience!

ANGELICA T. on

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ROB L. on

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Stewarts Tire & Auto rented me a damaged (leaking) truck, annotated the damage on a form that they didn't show me. I like to trust the people I work with and can't say that I trust this establishment. They wanted their truck on the road so they could make a profit and didn't care about the impact on me... Disappointing.

BRIAN R. on

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MICHAEL S. on

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TOBY K. on

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MICHAEL H. on

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My experience was excellent. The employees were knowledgeable, helpful and courteous. Thank you for asking!

ROBERT M. on

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Gary D. on

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john M. on

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SANDRA C. on

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Nothing they were very nice . And plan to use their service again in the near future.

XIANG L. on

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josh W. on

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Dropped trailer off in yard at night; no comments.

EDRICA D. on

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Make sure that the rep/customer service is more friendly. Guy was very rude with a nasty attitude. Gave me higher quote than I received. I informed him of the cost price I received, he was like its only 10 cents more. So what, I was paying for it, if it was only 5 cents more.

DANIEL O. on

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LAUREN N. on

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It's in a REALLY sketchy part of town - I wasn't given a choice in dropoff location, and wouldn't have chosen it on my own.

CARLOS A. on

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CHRISTOPHER H. on

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Once arriving I was treated rudely by the attendant. He informed my of the late charge, to my surprise, and tried to explain that I made an error, while I was still speaking. I find this inconsiderate and rude behavior. Then he continued to explain the charges again after I asked top just receive my receipt. No one came to remove the trailer from my truck, so I left it in the parking lot and drove away, upset and disappointed with my service. I will never return to this uhaul again.

SHELIA G. on

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Tara H. on

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Recommend Stewarts Tire if they are in Fayetteville, North Carolina.

CARROLL H. on

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JEANETTE R. on

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The owner of Stewarts was very arrogant and impatient . When the reservation was made I was quoted a price of .69 cents a mile and was not informed that because I was picking up the truck on Friday the rate would be .99 cents a mile. The body of the truck was in good condition but the last person who used it did not sweep the sand from the vehicle. I would not recommend his location to anyone.

GLORIA M. on

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They're nice, but customers need to know that they must get uhaul's gas from somewhere else. It is extremely high there.

claudia G. on

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BARBARA S. on

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BRENDA G. on

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Not one thing. The service was exceptational.