They were courteous
Customer Reviews for Stitchin' Shack
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Stitchin' Shack
Great customer service
They were so helpful and went above and beyond what was expected. Such a wonderful business and warm friendly people! We had some issues with our connector and they made sure that we felt safe to drive the trailer off the lot. Definitely would recommend them again!
This trailer 6x12 is not really a 6x12 but because the opening is not 6 ft. It is only 54in and that will not allow for a motorcycle to fit in it. So, we rented for no reason. We will not be renting another trailer from U-Haul again.
Nothing
Excellent customer service!
Too many intrusive questions about your personal business. This is why I did not honestly tell anything. None of their business! Nice clean environment. Nice people just work on the nosey questions.
This is the best Uhaul location I have ever used and will be the only location I use in the future.
NO IMPROVEMENTS NEEDED.
I did not receive the dolly that I requested and paid for. Make sure to call ahead if you are doing your pickup via the app!
Very friendly staff. Love doing business with them
Very friendly customer service.
Very knowledgeable and friendly.
Very kind and extremely helpful.
Wonderful customer service ! I can't say enough about how helpful they were. Highly recommend!
Great business in Whitney. Very friendly and helpful!
This location is the best! So friendly and helpful, our 1st choice for trailer rentals.
These are the nicest and most caring people I've ever done business with... If u need U-Haul or any of the other products they sell please go see them and recomend them to others. You will be glad that you did...
I was surprised there was a cleaning fee since I swept out the truck and it was a clean when I dropped it off as when i picked it up. But that is not going to keep me from using U-Haul. Ya'll are great for the most part.
Tooo much paper work. Modernize! Go digital.
It was very easy to turn in the U-haul. Thank You!
Great customer service, very friendly and it was a pleasant experience. Would recommend this establishment to everyone.
Your service was great! Thanks for your help!
Very friendly owner of the store who met me in the parking lot! I was in my vehicle watching the uhaul video of how to return the trailer and he put me at ease, directed me to the parking lot, and was very quick and professional. Highly recommend!
It was all excellent. Wish more of the world were like this place.
The service was excellent. There is no need for improvements. We will be renting another trailer soon.
Eric was extremely nice. I'm new to the area and he was a huge help with his friendliness and knowledge of the area.
A perfect rental experience. The trailer worked perfectly, the gentleman at the store hooked it up for me, explained the features, and sent me on my way. I will definitely use Uhaul, and this location again.
Great experience - great people running this location.
This owner operator went above and beyond helping me. This place ran like a well oiled machine service quick and efficient and doing so with a great attitude. These people are great to have in our community. My hope is that their businesses flourish and they become fixtures in the neighborhood.
Great job! Great service!!
Helpful, great service
Words cannot explain the the wonderful customer service I received. Very courteous, went above and beyond to meet my needs !!
Great service and an overall pleasant experience.
Nothing, Whitney Uhaual was awesome to work with.
This place made an unacceptable rental experience better. Very knowledgeable in the rental business.
The people at this location were fantastic! They were diffidently without a doubt the best U-haul reps I have ever dealt with.
I have rented from U-Haul for many, years. The folks that run the business in Whitney are the best and friendliest people you could ever hope to meet. They go far beyond any others, anywhere.......
Friendly, helpful and very welcoming to a new resident of the town.
Truck was ready and on time clean very reliable personnel
Great customer service!
My go to place.The owners are very helpful and go out of their way to make you rental a pleasant one.
Great owners who are easy to work with.
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