Customer Reviews for Stokesdale Marketplace

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Stokesdale Marketplace

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JONATHAN S.
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Your system is crap and doesn't work in most of your locations

Will C.
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Customer did not leave a comment.

Todd T.
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Frank was extremely helpful throughout the entire process! He made the entire process a breeze!

Pamela T.
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CAN'T THINK OF ANY BUT TO ME GOOD CUSTOMER SERVICE IS BEST I CALLED THE KERNERSVILLE OFFICE AND THEY WERE RUDE AS HELL AND I WOULD NEVER GO THERE - BUT THE STOKESDALE OFFICE WAS GREAT, IT TOOK ONLY 10 MINUTES AT THE MOST TO GET THE TRUCK AND I DID NOT HAVE TO DO IT ON LINE.

lance N.
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Customer did not leave a comment.

VICTORIA M.
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Customer did not leave a comment.

ROBERT K.
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Customer did not leave a comment.

GEORGINA H.
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I ordered a 15 ft truck and when I got to the uhaul location the owner Of Stokesdale market Frank Put me in a 27 foot truck claiming he did not have any 15ft trucks - which was not true as he had multiple I found out later. I left under the assumption this was my only choice . I turned around at the closest gas station to bring the truck bs k as it was way to big for me to drive. I ended up hitting a pole because the truck was so big it was impossible For me to drive . After a police incident filed I went back to the uhaul location and was then put in a 15ft truck that was obviously available. I have no idea why I was given a 27ft truck when clearly the 15ft truck was available all along

Ashton T.
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Customer did not leave a comment.

Elbert A.
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Customer did not leave a comment.

Roger M.
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Service center was unable to access Uhaul's website for checking me in, while I stood in the lobby and did the check-in online. Left with no rental contract or a agreed location to drop off in Blacksburg, VA . After leaving the lot, during loading, we notice one of the tires was low. Filling with air revealed a nail in the tire. Service center was quick about repair.

Bret K.
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Customer did not leave a comment.

Vicki E.
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Customer did not leave a comment.

Barry C.
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Customer did not leave a comment.

ANTIONETTE W.
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Customers should never have to go to another location to pick up a vehicle. Vehicle should be brought to the customer at current location.

JOHN H.
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Customer did not leave a comment.

Geoffrey R.
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Customer did not leave a comment.

Kevin B.
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Customer did not leave a comment.

steve A.
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This location is "buried" in a thrift market, and hard to find, except for the few U Haul vehicles sitting outside. More signage would help. Strangely there is no visible U Haul logo on the inside of the building, personnel do not seem familiar with U Haul practices & procedures. No visible parking for the large vehicle I turned in.

JAMEY E.
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Customer did not leave a comment.

JOHN S.
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Customer did not leave a comment.

MICHAEL T.
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Customer did not leave a comment.

Amanda S.
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Customer did not leave a comment.

Sean W.
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Marcelo D.
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Outstanding customer service. They helped me hook up the trailer and gave various tips on the equipment.

Abraham P.
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everything was simple and accessible

Josh A.
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Customer did not leave a comment.

Cheryl A.
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Customer did not leave a comment.

Randy F.
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Frank is great at Stokesdale Market Place.

Jennifer S.
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Customer did not leave a comment.

Jody H.
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Uhaul customer as a whole is complete garbage. Uhaul treats customers as if they are doing the customer a favor by letting the customer do business with Uhaul.

Dennis W.
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Staff was helpful and friendly. Pickup and drop-off was fast and easy. Would rent here again.

randy S.
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Frank was friendly and took care of business. The UHaul car trailer pulled like a dream.

SRIKANTO P.
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Customer did not leave a comment.

Brenda R.
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I was quoted a price lower than the initial price because I had dropped it off a day early and was told they would email a receipt. I got two receipts, both for $0. When I called to question they said they couldn't look up my information because they weren't the point of contact and that Uhaul wouldn't charge my card until after the transaction and it would be for the lower amount. My card was charged the full amount the day of sale. This was a horrible experience and I will never use your company again

Janell J.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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