Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nice people —- quick and easy processing
Many trailers on site.
LANE PARADIS
Rating:
5.0
Customer did not leave a comment.
Michael Kelshaw
Rating:
5.0
Customer did not leave a comment.
don blanton
Rating:
5.0
Customer did not leave a comment.
jean Shropshire
Rating:
4.0
Customer did not leave a comment.
Debra Massey
Rating:
5.0
Customer did not leave a comment.
Lynwood Stagg
Rating:
5.0
Customer did not leave a comment.
eric hendley
Rating:
5.0
Always friendly and hassle free check in and out
Robert Klein
Rating:
5.0
Nothing. The whole experience was great. Thank you Frank Foster and Debbie !
Frank Palmieri
Rating:
5.0
Customer did not leave a comment.
Steven Parson
Rating:
5.0
Customer did not leave a comment.
Hall Roberts
Rating:
5.0
Customer did not leave a comment.
Laura Harrell
Rating:
5.0
Customer did not leave a comment.
floyd layne
Rating:
5.0
Quick and easy to check in and check out.
James Arnold
Rating:
5.0
Quick, professional, friendly. Made the whole process easy. Will certainly be back!
Brian Watkins
Rating:
5.0
Customer did not leave a comment.
Jennifer Duke
Rating:
5.0
Customer did not leave a comment.
James Bandli
Rating:
4.0
The location is a marketplace/antique mall. It can get busy with customers purchasing items from the mall. The staff is very friendly and knowledgeable.
Jay Gardener
Rating:
5.0
Customer did not leave a comment.
Thomas Perkins
Rating:
5.0
Very friendly. They took theirs time to help me to understand since I am Deaf.. what a Beautiful!!
Danny Farmer
Rating:
5.0
Equipment and facility very nice. The rental people I dealt with were very friendly and helpful. Overall very good experience!
Stanley Bolloskis
Rating:
3.0
Customer did not leave a comment.
Johnny Wilson
Rating:
5.0
Nothing needed improved. They did a BEAUTIFUL job! Very friendly. Wish ALL Uhaul business are like them. I definitely will coming back !!!!
Danny Farmer
Rating:
5.0
Customer did not leave a comment.
Harold Penix
Rating:
5.0
Customer did not leave a comment.
steve almstead
Rating:
5.0
Great job guys!
John Hettman
Rating:
5.0
The drop off was easy, fast and the location was a fun place to go.
Jill Meier
Rating:
5.0
Customer did not leave a comment.
William Mosley
Rating:
5.0
Customer did not leave a comment.
Park Williams
Rating:
5.0
Customer did not leave a comment.
Alexis Barr
Rating:
5.0
Customer did not leave a comment.
Allison Combs
Rating:
3.0
Customer did not leave a comment.
Richard Hackney
Rating:
5.0
Great people!!!!!
Cory Neudeck
Rating:
5.0
Great people, understanding and so kind.
Chris Boyts
Rating:
5.0
Customer did not leave a comment.
Judy Moore
Rating:
5.0
Great selection, friendly staff. Easy process.
steve stowe
Rating:
4.0
Customer did not leave a comment.
Mike Mudler
Rating:
5.0
Customer did not leave a comment.
Tom Farrand
Rating:
5.0
Customer did not leave a comment.
Jennifer Johnson
Rating:
5.0
Very nice and hospitable. Went out of their way to assist me.
Terry Gunder
Rating:
4.0
Customer did not leave a comment.
Mia Gilliard
Rating:
5.0
Customer did not leave a comment.
CHARLES CLARK
Rating:
5.0
Customer did not leave a comment.
Mary Townsend
Rating:
3.0
Using the app was a little difficult.
Alex freeman
Rating:
4.0
Very helpful and friendly. Thanks.
kathleen porter
Rating:
5.0
Customer did not leave a comment.
James Shirley
Rating:
5.0
Customer did not leave a comment.
larry dodson
Rating:
4.0
Customer did not leave a comment.
Robert Klein
Rating:
5.0
Customer did not leave a comment.
Debra Massey
Rating:
4.0
Customer did not leave a comment.
Robbie Leggett
Rating:
3.0
The mileage was too expensive .
FRANK OSHINSKI
Rating:
5.0
Everything went good. Had no problems with getting a truck. The location was great. I highly recommend this place.
Bonnie Robinson
Rating:
5.0
Customer did not leave a comment.
Alfred Batchelor
Rating:
5.0
Customer did not leave a comment.
Bruce Liepe
Rating:
5.0
Customer did not leave a comment.
Ricky Snow
Rating:
5.0
Customer did not leave a comment.
Valerie Pace
Rating:
5.0
Thanks for the friendly fast service!
Brandon TARNER
Rating:
5.0
Customer did not leave a comment.
samuel martin
Rating:
5.0
Very helpful and all were so nice to deal with
Richard Stanley
Rating:
5.0
Fantastic service from Frank at STOKESDALE marketplace, highly recommend it. Great antique mall too!
ed alsford
Rating:
5.0
The people that operate this location are wonderful,
If I need to rent in the future this is where I am going
Thank you for a great experience!!!
Shawn Pierson
Rating:
3.0
Customer did not leave a comment.
Tony Graham
Rating:
5.0
Customer did not leave a comment.
Jonathan Mallow
Rating:
5.0
Absolutely nothing
Curtis Elston
Rating:
5.0
Customer did not leave a comment.
Darin Shay
Rating:
5.0
Customer did not leave a comment.
Darryl Allen
Rating:
3.0
Customer did not leave a comment.
Darin Shay
Rating:
5.0
Customer did not leave a comment.
Jarrod Griffin
Rating:
5.0
Very nice and helpful!
MARK SHELTON
Rating:
5.0
Customer did not leave a comment.
austin sechler
Rating:
5.0
Customer did not leave a comment.
Tonia Hill
Rating:
5.0
Great Location! Friendly Staff! Truck was dirty and check engine light was on when we picked it up and the person that helped us told us to drive it anyway with the light on. These things should be addressed before people rent them so no unexpected repairs happen while renting the truck.
Christy Pegram
Rating:
5.0
Customer did not leave a comment.
Joe Thacker
Rating:
4.0
The only issue was the ability to update the information on the invoice to match the information in the system.
Denise Conyers
Rating:
5.0
Customer did not leave a comment.
JASON VALLETTA
Rating:
5.0
Customer did not leave a comment.
lee hill
Rating:
5.0
Remind customers, 2in. ball hitch for trailer rentals
Nathan Gingerich
Rating:
5.0
Customer did not leave a comment.
craig watkins
Rating:
5.0
Great customer service, they went out of their way to ensure a smooth pickup.
Jonathan Rigsbee
Rating:
5.0
The lady who checked me out was very professional, courteous and friendly. The entire process went very well. I picked up and returned to the same place.
John Truini
Rating:
5.0
Customer did not leave a comment.
Peter Eley
Rating:
3.0
Husband/wife works this location. Wife is wonderful, husband tends to be a grouch and impatient.
Roger Mitchell
Rating:
4.0
Customer did not leave a comment.
Catherine DeWeese
Rating:
5.0
Customer did not leave a comment.
Melanie Adkins
Rating:
5.0
Helped me upgrade to a larger truck. Helpful and friendly. Good folks.
Doug Collins
Rating:
4.0
I had a very complicated time trying to get my uhaul back to the place. They took my truck and didn’t complain like the other place. I didn’t get my cash for my deposit but they are mailing it to me.
daniella conklin
Rating:
4.0
Customer did not leave a comment.
Melanie Adkins
Rating:
5.0
Always great services.
Allen Marshall
Rating:
3.0
The lady was very nice, but just instructed me to “drop off the trailer around back.” I’ve had multiple back surgeries and really struggled to get the trailer off by myself. You’d think for over $700 to use a trailer, the lights would work and someone appropriately strong would be available to disconnect the trailer.
Matthew Bailey
Rating:
5.0
This location goes out of its way to make sure the customer satisfied
David Zauber
Rating:
3.0
The uhaul trailer that we had was very old and rickety. The electrical wiring was frayed and shorted our car's circuits multiple times. The trailer we had should not be used again.