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judy p
Customer Reviews for Stones River Storage
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Truck was ready to go and it was easy to complete the process for self pick up.
CARL CLock box to retrieve key to high for short person. No where to turn around big truck .
Tina MThis place is how it should be. The clerk was pleasant and happy, they where great. Was able to park truck in lot while waiting for the unpacking into storage overnight. Would recommend highly.
Robert RAndrea is very friendly, helpful and informative. Facility new and clean. Check in a breeze!
Donna EPersonnel at pickup location was very welcoming and helpful.
James MI got charged a $298 wrong drop off fee a cleaning fee of $25 and furniture Pad for five dollars and it was a one-way ticket and I had to call the manager and they still have not contacted me back and they charged my card and it was a one-way and the truck was clean when I returned it, so now I am in the process of trying to get my money I didn’t use pads & Drop the truck off at the designated place. I called Uhaul and they are pulling the call but I have heard not back from them. They charge me an extra $298 and did not even tell me anything about the drop off? I still waiting to hear back from management and that was supposed to be three days ago and it’s already been over a week and no one has called me back, very poor follow up
Michelle P