I am not impressed with uhaul wanting it's customers to use all their time checking in and out on my phone " I am not an employee of uhaul ! U haul needs to employee people for these duties and standard business operations
Hubert S
Customer Reviews for Stop 231
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location was closed when we dropped it off. We also drove by this location and went to the location in Cloverdale. After finding out we were at the wrong location we had to drive back to the proper location. By going to the wrong location I exceeded my miles by almost 15 miles. Maybe a sign saying Stop 231 at this location would have helped.
DENNIS EExcellent experience nice people overall perfection thanks U-Haul appreciate everything.
CAMERON WFriendly personal and knowledgeable.
Luis SAbsolutely awesome. The lady helping me was fantastic.
RICHARD CLocation folks were helpful, parking lot was full, would be helpful to know where to park your vehicle as to not be in the way. Also rental video was helpful, might update to include that a reference person has to be available during the rental check-in process, and they have to answer their phone to verify. It slowed down my transaction time, and made the overall time a half an hour to check in and get moving. Still not bad, thank you!
Becky BNothing the whole experience was grewt
James W