This was a new outlet for Uhaul. It was a service station. The attendant was very nice, but had no experience. He tried very hard to please me, but apparently he had not had training. The process for was slow. The license plate lamp did not work on the trailer. One of the chains was dangerously worn. He did not know how to safely hook up the chains, so I did it for him. No fault of his. He just had not been properly trained. Also, I had ordered 6 of the furniture pads, and this location did not have any pads at all. I had to go to another location and rent the pads. I have had similar experience with rentals at business that are not primarily U Haul.
James V
Customer Reviews for Stop N Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was their first customer to rent a U-Haul and tow trailer for a new servicing location. Excellent detailed customer service levels!
Robert A