We had to sweep out the trailer prior to loading it as there was some debris, and part of a ratchet strap left in the rental. There was also a general lack of knowledge from the StopNGo employee on how to perform the rental process. He kept telling me there would be a deposit even though I was paying in full with a card so I will be comparing my cc statement to the U-Haul receipt to verify I was not overcharged.
Thad J
Customer Reviews for StopNGo
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was told it would be $55. I was charged $85 and never received a receipt. He also tried to charge me for gas. I put more gas in it than when I started with. Fortunately I took a picture of the gauges to prove him otherwise.
STEPHEN HGreat service you can trust.
MARJORIE NTHE COMPUTER WORK TOOK LONGER THAN THE MOVE. I ONLY HAD TO MOVE SOMETHING 3 MILES BUT I NEEDED A RAMP.
RICKY C