No issue , again very easy to return and leave truck.
KYLE S
Customer Reviews for Stor All Of Fallon
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very kind and efficient! Would highly reccommend.
DIMITRI FExcellent customer service.
Bill GThe person was very friendly and helpful. The easiest rental experience I have had in many years.
Paul CExcellent customer service. Vehicle was ready on time and agent gave excellent instructions on the vehicle usage. Would highly recommend this facility. No improvement required.
Bill GHave more trailer sizes available!
AMANDA RGreat customer service. Very efficient and very polite.
Kathleen WThe only thing that was irritating is that my reservation was not at the pick up location. The nice gentleman that helped me had to transfer the reservation to the location we were told to get it. He was very nice and told showed us how to ratchet the straps down.
Lisa CHelpful person at place of business
WILLIAM LGood helpful experience.
MICHAEL ORented a truck a few months earlier…it ran bad and cost a lot in gas….the trailer rental was good….
Connie WService was great. Friendly, efficient and everything exactly as anticipated. Would be happy to rent here again!
DON RStor All on Gummow is a clean and pleasant place.
Nancy CThey were very polite and respectful.
Emily KVery nice and open on sunday
Shjerry BNice, understanding, and informational. Helped hitch and unhitch. Amazing!
Sabra PSmooth operation, addressed my concerns and hooked up the equipment.
Shawn HHave all uhaul facility staff learn from how this one is run, Charlie should be a mentor, his knowledge and skills and willingness to assist in every way to his customer is absolutely second to none, his calm kind simple explanations on different topics don’t leave you confused or have you reaching for an abbreviation booklet
Patrick Mnothing i can think of
William DFrom the equipment availability/condition to the friendliness of the staff I can't think of a thing that could improve it.
Mary WService was excellent and staff was friendly.
Lisa DGentlemen was very professional and friendly.
Edward OFriendly staff
jeff mGreat
Paul OAlways a pleasure to do business with this convenient location, from one business to another, Thank You!
Carl LI had to vacuum the truck yesterday when I got home from picking up the truck
James HSales clerk was excellent I was able to get in and out of there in minutes with no bs Downtown uhaul seemed to find a hundred ways to make transactions difficult. This was renting same type equipment a year ago Huge difference
Bob DA little confusing.
KELLY RVery nice experience. Check in was very smooth and accommodating to the customer. Thank you
Jeff ASuper helpful and patient! Thank you!
Jerrilynn NThe gentleman that assisted me was very professional and nice. I even asked for a broom because of the snow and gravel sticking to our feet, but he said don't worry, I'll take care of it. I love dealing with wonderful people.
Joy LWay too expensive. If I had had more time I would have just bought a box truck to move with. At least I was able to pull my boat with it though.
Ryan RSo far so good but we broke down and we’ll see how they communicate with me with this for the extended period of time I have it
Lancer WExcellent and friendly service
RANDALL SVery respectful and Awesomely customer service PLUS! I will use this location again and passed the word by mouth! Thank you for a stress free rental.
Johnnie WDrop off was close and easy access. Thank you again !
patricia ENot an issue with where I picked up but having to drive 2 hours extra to pick up the trailer wasn’t what I wanted to do.
Tyler GI was supposed to pick the trailer up in Reno and I wanted a bigger trailer. I was told I could not get bigger trailer and at the last minute (the night before I was to pick up the trailer) Haul called me and told me I would have to drive to Fallon 249 MILES OUT OF MY WAY to pick up the trailer. I AM NOT A HAPPY GUT!!!
Larry CExcellent Excellent Service the gentleman helped me tremendously. 10/10 in service
Janet WCheck/ repair equipment
Perry DCharlie was super helpful and easy to work with. He got me set up, provided some pointers and recommendations for where to eat for dinner. It was easy and painless.
William JThe trailer was broke and the guy wanted to give it to us anyways was very hesitant on trying to solve our problem in the end our problem to get solved we did get a different trailer but overall very unhappy about the service we got it late like three hours late and we returned it later on the next day due to weather and the guy actually called my cell phone and wanted to know if I was going to return it as all he cared about was the trailer being returned. I move a lot due to my job and I rent U-Haul‘s a lot and I’ve never ran into this problem before very I’m satisfied
Sara RI believe the uhaul pricing is ridiculously expensive.
River bThe employee was very helpful in hooking up the equipment.
Kevin M