Customer Reviews for Stor It Self Storage
(U-Haul Neighborhood Dealer)

226 reviews

3735 N Ten Mile Rd   Meridian, ID 83646

(208) 629-8804

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 9 am - 3 pm

Services at this Location:

Contact Us

(208) 629-8804

3735 N Ten Mile Rd
Meridian, ID 83646

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 9 am - 3 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Pamela L. 
Rating:
5.0

If you rent from them just go in, the website extremely slow and they people there are much more efficient

Keegan L. 
Rating:
5.0

Kevin - I believe that was his name, was super nice and friendly. I was outside in line and he recommended I can check in online for faster service. I appreciate that.

Christian T. 
Rating:
5.0

First time ever renting a moving truck and they made it a very easy experience!

HANNA H. 
Rating:
5.0

Customer did not leave a comment.

Phillip R. 
Rating:
5.0

Customer did not leave a comment.

Carrie O. 
Rating:
5.0

Great experience - Thanks so much

Howard C. 
Rating:
5.0

Prior drivers had smoked in the vehicle.

Kelly W. 
Rating:
5.0

Customer did not leave a comment.

Andon S. 
Rating:
5.0

Better online check-in process.

Bethany H. 
Rating:
5.0

The truck was very clean, and service was amazing! Thanks Kevin!!

Gordon M. 
Rating:
4.0

Customer did not leave a comment.

Marlene L. 
Rating:
3.0

This location is supposed to be accessed through key code, as in the keys are kept in a box with a code. Supposed to be easy to access and return. No code was given to me for pick up or return. I was forced to ask the storage place owner to find the code for me and open the key code box. Very frustrating to have to do this both times.

MaeLeigh D. 
Rating:
5.0

Super easy pickup and dropoff. Will likely uss location again

JONATHAN W. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY C. 
Rating:
5.0

Great Customer Service!!

GRANT W. 
Rating:
5.0

Very efficient and friendly

Luke K. 
Rating:
1.0

Make sure they clean between rentals, use masks, were more friendly and helpful. Basically everything.

Alan N. 
Rating:
5.0

Excellent Customer Service!

jeff S. 
Rating:
5.0

The man working was helpful and professional for picking up and dropping off

Leah N. 
Rating:
5.0

Customer did not leave a comment.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

Joseph F. 
Rating:
5.0

The staff was friendly, helpful, and thorough. I'd rent from this establishment again!

Bert M. 
Rating:
5.0

Friendly, reliable service, thank you!

Jennifer D. 
Rating:
5.0

The mobile checkout was a terrible experience. A good portion of the information could have been gathered prior to me arriving to the location (drivers license and additional contact for example). When I tried to enter an additional contact it said that it wasn't valid for some reason. After 20 minutes of trouble I went inside the location and had the staff on site help me. He wagered 70% of people have issues with the mobile checkout. Horrible experience with that portion. Everything else was fine.

Scott L. 
Rating:
4.0

Need better parking and faster service

Matthew W. 
Rating:
5.0

Gas tank wasn't full when I got it. I took pictures of it. Plus there was gum and candy wrappers in cockpit

Anton B. 
Rating:
5.0

These people were great

Lawrence L. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey G. 
Rating:
5.0

Customer did not leave a comment.

Randy E. 
Rating:
4.0

Have more parking or clearer parking options.

Maela R. 
Rating:
5.0

Customer did not leave a comment.

Gilbert Vince C. 
Rating:
5.0

I have nothing to put here. The guy who helped us out was great and the transaction was smooth. He explained things and it was easy. Need a uhaul again and I will definatly be coming here for it

Heather G. 
Rating:
5.0

Nothing. This location is great. Fantastic and friendly owners!!

Jim V. 
Rating:
5.0

Kevin and I'll we're great!!!

Anthony G. 
Rating:
5.0

Customer did not leave a comment.

Lori F. 
Rating:
5.0

Customer did not leave a comment.

karie N. 
Rating:
5.0

Customer did not leave a comment.

Leticia S. 
Rating:
1.0

I told the person I didn't want the save coverage they changed me any way

Louis H. 
Rating:
3.0

have a clean truck would be nice

mark F. 
Rating:
5.0

Can't get any better! Nice job.

Robert L. 
Rating:
5.0

Extremely friendly and helpful staff!

Ryan W. 
Rating:
5.0

Everything went smoothly, great people to do business with!!

John S. 
Rating:
5.0

Customer did not leave a comment.

Kacey C. 
Rating:
5.0

They were absolutely great! No complaints whatsoever. Happy to refer this location to anyone.

JENNIFER M. 
Rating:
5.0

Nothing

james S. 
Rating:
5.0

Customer did not leave a comment.

lisa S. 
Rating:
5.0

The proprietors were excellent

Dave J. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Easy access and great customer service

Sheri L. 
Rating:
4.0

It was a pleasure!

James R. 
Rating:
5.0

Customer did not leave a comment.

Rick B. 
Rating:
5.0

Everything was just fine. Right price, friendly folks to rent from.

Kevin L. 
Rating:
4.0

Customer did not leave a comment.

Matthew R. 
Rating:
5.0

Nothing! A great overall experience ??

jeff A. 
Rating:
5.0

It would be nice if the truck had a ramp on the back to assist in loading.

Stephen M. 
Rating:
5.0

Customer did not leave a comment.

JEAN V. 
Rating:
5.0

Staff is super friendly. I highly recommend stor it self storage.

Eric B. 
Rating:
5.0

Customer did not leave a comment.

KAREN H. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth R. 
Rating:
4.0

Customer did not leave a comment.

Lorraine K. 
Rating:
5.0

Customer did not leave a comment.

Shirley H. 
Rating:
5.0

Customer did not leave a comment.

DONALD S. 
Rating:
5.0

Service was great location was clean busy the equipment itself smelled strongly of cat urine and felt rickety.

Christopher J. 
Rating:
4.0

Customer did not leave a comment.

JAIMIE A. 
Rating:
3.0

Customer did not leave a comment.

George T. 
Rating:
5.0

Very friendly service.

ROBERT S. 
Rating:
5.0

The national number i called to reserve a 15 foot truck was deceiving. They led me to believe there was one available. But then the next day when a local place called me (the day before move) and told me only a 10 foot was available I was very upset. The first phone agent should not have let me reserve a 15 foot if one was not available. I will never use Uhaul again because that is sneaky and deceiving

ken D. 
Rating:
3.0

Customer did not leave a comment.

Craig M. 
Rating:
5.0

Customer did not leave a comment.

Lon W. 
Rating:
5.0

Everything was excellent especially Kevin and Lila. If you need to rent, rent from these guys.

STEVE M. 
Rating:
5.0

Customer did not leave a comment.

clair W. 
Rating:
5.0

Customer did not leave a comment.

Rob R. 
Rating:
5.0

Friendly staff.

Vladimir Y. 
Rating:
5.0

Customer did not leave a comment.

Evan L. 
Rating:
2.0

It took several days to get the Uhaul we rented checked in, and they didn't really seem attentive or even care when we brought the truck back. Not impressed.

John L. 
Rating:
4.0

Very nice folks at the rental center

David H. 
Rating:
5.0

Great U-Haul location. Very friendly folks and very easy check-in.

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

charla C. 
Rating:
5.0

The managers were very helpful

Lee C. 
Rating:
4.0

Customer did not leave a comment.

Gary H. 
Rating:
5.0

We were very disappointed with the online truck reservation process. We specifically selected a location based on the proximity to the hotel we were staying at after flying in. We didn't find out until we called to confirm that that location did not have the truck. This meant that we had to take a taxi 20 miles to the other location and once there we found out that they did not have the dolly or furniture pads that we had reserved. This meant we had to drive an additional 5 miles out of our way to pick those up. We were never notified ahead of time that our truck and supplies were not available. That is poor customer service. We ended up paying for the cab and the extra miles and lost 2 hours of packing time so we will not recommend the online reservation for U-Haul to anyone. If we had been notified ahead of time we could have made adjustments but we were very very disappointed. I feel we should have been reimbursed for the extra miles we had to travel to pick up the dolly and pad and for the hassel!!!!

Robert S. 
Rating:
5.0

The manager (Kevin?) made the whole process so painless. I would highly recommend this location to others.

Daniel F. 
Rating:
5.0

This was best dealer we have used.

BROOKS M. 
Rating:
3.0

Customer did not leave a comment.

RONALD T. 
Rating:
5.0

Best rental experience we have had. I will use this dealer in the future.

BROOKS M. 
Rating:
5.0

Excellent staff. Very professional and friendly. Went above and beyond to help.

DEBORAH K. 
Rating:
5.0

Nice and clean place to do business with.

Jose C. 
Rating:
5.0

Clean and professional.

SUSIE B. 
Rating:
3.0

Customer did not leave a comment.

TED Y. 
Rating:
5.0

Will use uhaul when we need to move again. Thanks.

Brooks M. 
Rating:
5.0

Customer did not leave a comment.

BILL M. 
Rating:
5.0

Customer did not leave a comment.

Brenda G. 
Rating:
5.0

Uhaul did good for me.

TERRI M. 
Rating:
5.0

Thanks

BAHTJAR J. 
Rating:
2.0

We got a email that we was over due on the rent before the turn in location check the turn in box We actually turn the rental in the same day we rented it,just a different City from where we got it.

JOHNNY O. 
Rating:
5.0

No complaints, they were great to us.

John B. 
Rating:
5.0

Will use uhaul in the future.

JUSTIN C. 
Rating:
5.0

The guys were very helpful.

Robert L. 
Rating:
5.0

Great experience, A+ service!!

ROBERT D. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top