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Susan H.
Customer Reviews for Storage America
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Fire the gentleman that was working there who treated me like I was a piece of garbage on the phone and in person I will never ever use another U-Haul at your location
brenda S.Very easy to work with
robert J.The truck cab looked as if someone had been living it. There was nothing to pick up, it was simply filthy to the touch. It was very dirty. If I were a "germ-o-phobe" or a Covid19 paranoid individual, I could not have gotten in the vehicle. The service was good however, the location was easily accessible for pick up and after hours drop off.
Travis H.Everything was great don't change anything
WILLIAM H.Van had a smell like old cigars, the windshield was really dirty on the inside, and the "old change" warning was on. The website allows you to make a reservation for a time when the business is closed, but you can't really get the van when the business is closed. Luckily, the business owner worked with me to work around that.
Marc A.Ciro is wonderdul!! He came thru in a pinch when Penske let us down. We Pastor a church in Port Charlotte. We will recommend this team to our people in the future. Thanks Pastors Rick and Kelli Badgerow Praise Tabernacle Church
praise T.WELL DONE!!!
JOSE M.Very friendly. Will use this location for future needs.
Phillp S.I put my email in to rent uhaul ever since I get 5-10 spam emails a day I got 1 a month before this thank for selling my email out.........
Lawrence W.Easy and Kind
Nancy C.Inside cab of truck the cup holder area was filthy too disgusting to put my sunglasses or bottle of water, the cargo area was also filthy not swept out, dirt, nails, paper trash
Linda B.Nice new location! Very friendly!
Brian C.The staff at this location was great to work with.
JAMES M.I was impressed that the van I rented was brand new with only 2370 miles.
Joseph M C.