Customer Reviews for Storage King USA 301
(U-Haul Neighborhood Dealer)

65 reviews

4928 US-301 S   Hope Mills, NC 28348

(910) 920-9290

Location Hours

  • Mon-Sat: 9:30 am - 5:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(910) 920-9290

4928 US-301 S
Hope Mills, NC 28348

Services at this Location:

Location Hours

  • Mon-Sat: 9:30 am - 5:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everything was great and speedy

CELIA F. 
Rating:
5.0

Customer did not leave a comment.

LEO C. 
Rating:
5.0

Not fond of scanning my drivers license ... while you say it is a secure site.... did not like doing this and feel it is crossing a privacy line....

gregory D. 
Rating:
5.0

Was a really nice experienced

Kristin D. 
Rating:
4.0

Maybe have longer weekend hours

Marc K. 
Rating:
5.0

Customer did not leave a comment.

SCOTT K. 
Rating:
5.0

Customer did not leave a comment.

Rosalina P. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL A. 
Rating:
5.0

Customer did not leave a comment.

SANQUORM M. 
Rating:
5.0

Customer did not leave a comment.

EDISON B. 
Rating:
5.0

Quick easy an very friendly staff

NAKIA M. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

Lee L. 
Rating:
5.0

Outstanding Service !!!!

COREY B. 
Rating:
5.0

Loved the manager great customer service

Tracy S. 
Rating:
4.0

It was great that the man at the counter remembered me. The transaction went well. If we need this service again, we will use it.

Leonard W. 
Rating:
1.0

Customer service! The sales clerk obviously hates his job and waa making customers back in trucks when they were obviously not comfortable "That way I don't have to be bothered." Requiring alternative phone numbers and points of contact?!?!? You have all of my info and credit card information, yet I still need to provide an alternative? What if I do not have anyone else? Using your website to check the vehicle in- what a nightmare. When I contact your customer service for a "live chat" nobody ever responded. All in all a poor experience that I do not recommend. It was so crappy in fact that I have since referred 4 couples to an alternative company here in town.

Meagan H. 
Rating:
5.0

This facility was nice and clean.

Bradley M. 
Rating:
5.0

Customer did not leave a comment.

Larry A. 
Rating:
1.0

The guy at the Storage King was, to put it in the most comprehensible terms, an ass. He was rude, unyielding, and not understanding at all!!!

Brad S. 
Rating:
5.0

Front desk customer service employee was amazing. My experience couldn't have been better.

Helen N. 
Rating:
5.0

The customer service rep was very friendly and helpful.

ANGELA A. 
Rating:
5.0

Customer did not leave a comment.

Kelli F. 
Rating:
5.0

Customer did not leave a comment.

carlos F. 
Rating:
5.0

Customer did not leave a comment.

christian S. 
Rating:
5.0

Customer did not leave a comment.

PORCHIA J. 
Rating:
5.0

Customer did not leave a comment.

Bobby B. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
5.0

couldn't get the picture part to work on the online drop-off, don't know what end that was a problem with, uhaul or my phone. Came back the next morning, but might have been a problem if I did not have the extra time.

Peggy W. 
Rating:
4.0

Customer did not leave a comment.

Lizzie B. 
Rating:
5.0

Customer did not leave a comment.

Melvin S. 
Rating:
5.0

Great experience and overall very helpful in Fayetteville.

Jason M. 
Rating:
5.0

Customer did not leave a comment.

Mike H. 
Rating:
5.0

Customer did not leave a comment.

Wendell T. 
Rating:
5.0

Nick was great. He went over the entire contract, hooked up the transportor and sent me on my way.

Andy V. 
Rating:
5.0

Customer did not leave a comment.

philip M. 
Rating:
5.0

Customer did not leave a comment.

idella C. 
Rating:
5.0

Customer did not leave a comment.

Luis M. 
Rating:
5.0

Customer did not leave a comment.

Bernard O. 
Rating:
5.0

Fantastic Service!

Jeremy M. 
Rating:
5.0

Customer did not leave a comment.

Eric C. 
Rating:
5.0

Customer did not leave a comment.

Loren W. 
Rating:
5.0

Customer did not leave a comment.

Francis M. 
Rating:
5.0

Maybe to have more than one person working at the desk to help with customers that are coming in instead of asking them to wait outside.

Naomi S. 
Rating:
5.0

Thank you!!!

Debra B. 
Rating:
5.0

Customer did not leave a comment.

veronique M. 
Rating:
5.0

Customer did not leave a comment.

Marcia B. 
Rating:
5.0

Customer did not leave a comment.

Jasmine W. 
Rating:
1.0

Overcharged for gas an extrab127.33, tried to gip us. They said the gas was on Empty but my husband stopped and put gas in on the way to drop the truck. I will never rent a uhaul from this place again. We had to get an email from the top city location that showed the same receipt that they have access to......needless to say i will never rent from the drop off location again.

Kyle O. 
Rating:
5.0

Everything was great and Jennifer she was talkative and very pleasant. I will definitely be back.

Daniella W. 
Rating:
4.0

ALTHOUGH IT WAS NOT MY ORIGINAL LOCATION IT WAS GREAT!

Mark D. 
Rating:
5.0

Customer did not leave a comment.

Martin W. 
Rating:
5.0

The air conditioning did not work and it was a 100 degrees outside I was real upset i think i should get 50% off of. my bill ....

Brenda B. 
Rating:
5.0

Customer did not leave a comment.

Amy M. 
Rating:
5.0

The staff was excellent and professional and tried their very best to help and answer all questions. But unfortunately because the Southern Pines location gave me false information and the insurance $28.00 charge, he was u able to fix the issue or refund me the money .

Alida G. 
Rating:
1.0

Store didn't open on time. Lady was very nice but didn't have the equipment I needed, truck was extremely dirty and trailer dolly didn't have working break lights 2 day love lasting 4 days

Danelle W. 
Rating:
5.0

Keep up the great customer service!

BARDRICK M. 
Rating:
3.0

Better check out process. I was charged double of what my rate was supposed to be. It was corrected but only after I found the mistake made

Stacy R. 
Rating:
5.0

Met me at the truck, quick answer accurate service.

Anthony B. 
Rating:
5.0

Customer did not leave a comment.

Edward J. 
Rating:
5.0

Customer did not leave a comment.

Trisha B. 
Rating:
5.0

Customer did not leave a comment.

Danny L. 
Rating:
2.0

Customer did not leave a comment.

THOMAS B. 
Rating:
5.0

service was suberb

donna D. 
Rating:
5.0

Customer did not leave a comment.

Anthony B. 
No reviews have been submitted for this location.

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