Customer Reviews for Storage Land

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage Land

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Ryan F.
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Experience was good. Length of rental was good for a one way for that distance. I would like to a few more miles allotted for general use but other than that experience was really good.

Joanna D.
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Customer did not leave a comment.

Raul H.
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Customer did not leave a comment.

Omar R.
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Probably as a next to last option. Only because it appears that they are closed more often than open. Other business with more customers in at the same time are open. You cant blame Covid for everything. Im guessing ther would be no more than a total of 4-5 people inside at the same time. If needed people could wait outside to get served.

Rose Mary H.
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Your doing everything right.

Abelardo M.
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Customer did not leave a comment.

SANTIAGO E.
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Great customer service

Sonia G.
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Customer did not leave a comment.

Jabel L.
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Customer did not leave a comment.

Roy R.
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The bed wasn't swept when I picked it up.

Adalberto V.
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Keep the restroom by the storage rooms clean and ready for customers to wash their hands and to use it as needed. Maybe have a card reader for only customers be able to access it.

Marco E.
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Customer did not leave a comment.

Ernesto G.
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The office was well maintained and smelled incredible. The manager is very friendly and works hard to get ahead. Great experience and will return when needed.

Thomas U.
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Customer did not leave a comment.

Dalia G.
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The people who took care of me were very nice people! And even when there was a delay, the lady who ran the desk, did her best to make things easy for me. I'd highly recommend them.

Johnny G.
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Customer did not leave a comment.

Guillermo E.
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The owners are friendly, what i didn't like is that the trailer i rented got a flat tire. Needed to wait a little over two hours for the mechanic to get there and change it. That was not in my time frame. The trailer was not used the second day due to it not having a spare so I could've changed it myself. No discount cuz everything is a business, still got chargeda second full day. Not their fault i had a flat they still get their money's, no?

Yvette L.
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Customer did not leave a comment.

Maribel G.
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Customer did not leave a comment.

leonard G.
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Staff was very professional and courteous and keep up the good work and I shall continue to rent U-Haul trailers/trucks in the future.

vanna V.
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Everything was good ??

Jose V.
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Customer did not leave a comment.

Helen H.
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The truck was filthy, inside and out. I knocked the French fries off the cup holders and wiped the truck down with disenfectant wipes. Dead bugs on the windshield, dirt on the floor and mud on the outside.

Lester C.
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Customer did not leave a comment.

Edmond R.
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Customer did not leave a comment.

Myeisha D.
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I like the online service and the online chat. Everything was quick and easy to use.

Marlene H.
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Great customer service

Ariel R.
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Customer did not leave a comment.

JOEL R.
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Customer did not leave a comment.

PERLA M.
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Excellent customer service

john G.
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great service by the employee

Michelle N.
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Customer did not leave a comment.

Daniel F.
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Customer did not leave a comment.

Juan T.
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Great customer service!

Heather G.
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Stayed open late for us to drop off dolly

Yvette L.
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I love the customer service here. We will continue using them when we need them.

Igor R.
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Customer did not leave a comment.

William H.
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The manager was extremely helpful with pickup and drop off of equipment.

herb M.
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Customer did not leave a comment.

REX B.
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Marcos is very professional and helpful! We have been doing business with that location for 5 years and have always had a great experience.

Marco M.
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Keep up the good work. Your company is an American icon. What would we do without U-Haul.

Joseph B.
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Customer did not leave a comment.

Anslemso E.
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Customer did not leave a comment.

Patricia M.
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Make sure trucks are operating correctly and air conditioner works properly. Drive and experience was horrible. Customer service was great at location but truck was so bad.

JUAN M.
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Great customer service

Anna C.
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Customer did not leave a comment.

Jerry R.
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So far so good

Alejandro M.
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Customer did not leave a comment.

Jorge J.
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Customer did not leave a comment.

Ivan R.
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Excellent and very helpful service. Will definitely rent equipment when needed from Storage Land.

Lou B.
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When I called to select a drop off location I was treated rudely, told I had signed a contract with a specific drop off location when my contract left it blank and was told there was no one in the company I could talk to about dropping off the truck 22 miles from the location UHaul choose for me. The personal experiences were great. The 800 number was so poorly managed and demeaning you should fire them all. I even talked to a supervisor McMann who was the same. I was told to call the number to select my drop off location. When I did they pretty much told me they assigned the drop off and I had to do what they wanted or they would charge me double. Horrible people. Said not a single person in the company could help me and lied about what I had signed.

Leticia G.
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Customer did not leave a comment.

Yvette L.
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Customer did not leave a comment.

Ricardo V.
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Nothing

Georgia H.
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Representative very friendly

gerald M.
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Customer did not leave a comment.

JOEL R.
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Everything was great...

jose S.
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Customer did not leave a comment.

David R.
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Why do I get receipt for $73 and change yet my card gets charged $84.11? Thank you for making my bank go to overdraft and get charged overdraft fee!!! Never again!!!!

Harry G.
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Customer did not leave a comment.

JOHN M.
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Customer did not leave a comment.

minettte M.
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Johnny A.
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jose L.
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Bronson F.
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Customer did not leave a comment.

Lee R.
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The gentleman that took custody of the truck was helpful and understood about the cleanliness of the truck and assured me that i wouldn't be held responsible for the truck being dirty. He was friendly and easy to talk with and was helpful in the experience.

Tyesha W.
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Customer service was excellent. I called several times with different questions/concerns due to changes in my moving plans, and the staff was kind and helpful.

Francisco S.
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Customer did not leave a comment.

Jose C.
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I had made a reservation online to pick up a truck at 7 am however upon arrival i was unable to do so since the day of reservation this site was closed. better communication with the online base woul have prevented this issue. i had to pick up the truck at 830 am when it opened and to sign paper work in the office delaying further plans i already had in an extremely busy day. however customer service experience was great. friendly people. truck was clean and driving nice.

Noemi G.
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Customer did not leave a comment.

Omar R.
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Customer did not leave a comment.

RANDY H.
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The representative at Storage Land was very helpful and friendly. I highly recommend this business.

Francisco L.
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Customer did not leave a comment.

Daniel N.
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Customer did not leave a comment.

Jerry R.
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Go uhaul

Paul S.
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Customer did not leave a comment.

Ugochukwu A.
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Excellent place and excellent staff!

Francisco L.
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Customer did not leave a comment.

Fred K.
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Customer did not leave a comment.

Nery R.
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Everything's was great thank you so much that's why I always get this company

Jason B.
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Awesome experience, thank you so much!

JASON O C.
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Customer did not leave a comment.

blanca V.
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Customer did not leave a comment.

Edmundo A.
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Customer did not leave a comment.

Paulo H.
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Customer did not leave a comment.

bradley W.
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Customer did not leave a comment.

Graciela L.
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Great experience and service, great rate! Thank you.

Antonio G.
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Customer did not leave a comment.

Elizabeth E.
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Customer did not leave a comment.

cindy G.
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Customer did not leave a comment.

ROBERT N.
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Nothing everything was good.

Arthur B.
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Excellent experience, friendly and helpful.

BRUCE L.
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Customer did not leave a comment.

Jack F.
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Customer did not leave a comment.

Jose A.
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Customer did not leave a comment.

Dustin K.
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Customer did not leave a comment.

maria G.
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Customer did not leave a comment.

REYNALDO F.
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Customer did not leave a comment.

MICHAEL F.
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Customer did not leave a comment.

James S.
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Manager very polite & helpful. We rented a car hauler. The ramp was really rusty. No warning of how that ramp angle & condition would tear up the under bumper of our car. Which it did. Also - one of the front tire webs came off during transit. Very unnerving!

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