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Sosaia U
Customer Reviews for Storage Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This is the only location that I have felt comfortable and received great customer service! All others made me not want to go back! I will rent from here from now on!
Tifney HN/a
Kristy RThe guy that helped me out was super kind and friendly. Great customer service.
Trinidee SKen was great to deal with. Easy location to access and right at the storage rental we used. After hours drop box made and easy return on my time.
Lisa GKen provided fantabulous service. Thanks
Ann AVery good attention
Libardo jThe manager, Ken, was amazing. Extremely personable, very knowledgeable, and very sympathetic to my situation. I would highly recommend this location based on solely on the interactions with Ken. 5 stars.
James SKen at Storage Plus was wonderful to work with. He was very helpful and friendly. Thank you for your excellent service Ken. Michael King
Michael KThe 55 e 3900 s location did not put the key in the cargo area of the truck I rented. I had to call support and luckily a truck was ready at a nearby location. That process took an hour and was a huge hassle.
Ryan NThe people attended us very well.
Cristina AWhen I signed up to use the U-Haul, I put in to pick up the truck in SLC, and drop it off in Farmington where I now live. They said that would work. However when I went to drop it off, it wouldn’t let me drop it off here in Farmington and made me drive back to SLC, which doubled my mileage and cost a lot more than I expected. Can we please rectify this issue? That was not told to me upfront.
Garrett NOnly charge me for the one dolly I used instead of 3.
Benjamin DI made a reservation the same day and at the time I removed the truck the reservation did not appear. However, the local gentleman helped us make a new reservation. Excellent attention.
Erasmo PKen, the owner at this location was very kind and courteous. I'd definitely go to his store again and/or rent a truck from there the next time. Also, he is a small business owner, I will support him.
Rakesh RVery good service
Phillip LGet sevice on truck and train the guy signing out better
John SAll went well, I probably should have rented a little bigger truck though.
Victor BThe people were incredible. However, all the equipment I ordered was not available (no appliance dolly, not enough moving blankets). It was a small location, but the one the 800 reservation service sent me to. It would have been nice to know that he didn't have the resources I ordered up front. Once again. He is probably the nicest, must professional perdon I have delt with in renting from uhaul, and I have rented probably 25 times+. Thanks again
RANDY LKen is great at working with your needs. Nothing else needed at this point.
Jose MFirst I waited in line 30 min, then was told my reserved truck was not there, because it had a flat tire, they then sent me to pick up a truck from someone who had absolutely no idea he was supposed to rent it to me, waited another hour, called customer service, was told I would receive a phone call and never did!
Elizabeth J