Customer Reviews for Storage Plus
(U-Haul Neighborhood Dealer)

271 reviews

27165 US HWY 72   Athens, AL 35613
(East Limestone)

(256) 278-2347

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(256) 278-2347

27165 US HWY 72
Athens, AL 35613
(East Limestone)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Best staff in the country!

JOEL K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marsha W. 
Rating:
5.0

nice and helpful management

JOEL T. 
Rating:
5.0

Customer did not leave a comment.

Edgar P. 
Rating:
5.0

Customer did not leave a comment.

GREGORY W. 
Rating:
5.0

Customer did not leave a comment.

LESLYE b.  |  Overall Experience 
Rating:
5.0

It was as expected of an outdoor storage facility. Some cobwebs, a few spiders, thankfully no rat or mouse infestation. After a quick wipe down everything was good to go.

bernard r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DIANE/Andrea Nall S.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

CHARLES G. 
Rating:
5.0

Customer did not leave a comment.

TYLER H. 
Rating:
5.0

I had my RV store there

raymond w.  |  Overall Experience 
Rating:
5.0

The staff at Storage Plus in Athens were very friendly and helpful. They are conveniently located a few miles west of Madison and easy to access off Highway 72. I will rent from this location again and recommend it highly.

Steven H. 
Rating:
5.0

There is nothing to improve. My satisfaction was complete.

JEFFREY W. 
Rating:
5.0

Customer did not leave a comment.

JERRY G. 
Rating:
3.0

The staff is very accommodating, however the location is remote and was chosen by UHaul, not me doe to availability. The left rear tire was leaking and had to be filled with air daily costing me another $6. The cab smelled as though someone had smoked in it.

john R. 
Rating:
5.0

Customer did not leave a comment.

ANDREW L. 
Rating:
4.0

Customer did not leave a comment.

Alana B. 
Rating:
5.0

Had a unit there for 15 of the last 21 years, always clean and safe, would recommend to anyone needing storage space.

MICHAEL F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
5.0

Y'all need to adjust in ur records where this one is...it's on 72 East....72 west, same address is six miles away from this place!

Theresa S. 
Rating:
5.0

Not sure you could do better the people were very friendly and helpful will use this location in the future

Michael M. 
Rating:
5.0

Great service! So much better than the Old Railroad Bed location. I will go back in the future.

Steve H. 
Rating:
5.0

Facility was amazing. Staff was friendly and very helpful.

Jeffrey C. 
Rating:
5.0

Very pleasant and quick transaction with good customer service.

WILLIAM R. 
Rating:
5.0

Customer did not leave a comment.

KYLE P. 
Rating:
5.0

Customer did not leave a comment.

Roger S. 
Rating:
5.0

Customer did not leave a comment.

DANIEL C. 
Rating:
5.0

Customer did not leave a comment.

Ryan C. 
Rating:
4.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

Customer did not leave a comment.

JAMES W. 
Rating:
5.0

There were bugs in my boxes snd rugs, also spiders...I Thought it would have been treated for insects

judy g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ron B. 
Rating:
5.0

Unit was clean and well maintained. Access was never a problem and Ms. Judy is always helpful and friendly. Thank you!!

David S.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Marquis H. 
Rating:
5.0

Extremely sweet and helpful staff!

Kristen L. 
Rating:
5.0

The lady who helped me was absolutely incredible. I am so thankful for all she did to make sure I had what I needed.

Kristen L. 
Rating:
5.0

I can't think of anything, Judy is so friendly and helpful we are glad we chose this return site also our storage unit was just right Thank you,God bless

BARBARA C. 
Rating:
5.0

Nice facility that met our needs as we transitioned from our old house to our new house. While we waited for our construction of our new home to be completed, we actually used 3 units. And the staff was friendly and professional. Highly recommended!

GREG H.  |  Overall Experience 
Rating:
5.0

Nothing other than keep up the great customer service. The person that helped me at this location was very knowledgeable and explained my options for insurance thoroughly. My trailer was checked out with me and hooked up correctly so I didn't have any issues.

John P. 
Rating:
5.0

Nothing needs to be done. Person was very friendly and helpful

Louis P. 
Rating:
5.0

Customer did not leave a comment.

Angela P. 
Rating:
5.0

very friendly person at desk, did not get her name so I can't drop a name , she was also very helpful in getting me hooked up and on my way .the difference between the pick up and the drop off property is between daylight and dark.

LEONARD G. 
Rating:
5.0

Very helpful and delightful to work with

Cory F. 
Rating:
5.0

The lady working was very nice and helpful

Timothy B. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
3.0

Customer did not leave a comment.

Joshua K. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Wojciech W. 
Rating:
5.0

Fast mobile service. No problems.

Tom D. 
Rating:
5.0

The personal at storage plus were exceptionally helpful after the initial fiasco I experienced at fatts used car lot . I would highly recommend then to anyone that needs a rental.

Henry B. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Parking area out front when dropping off a vehicle when closed was too small.

John H. 
Rating:
4.0

Customer did not leave a comment.

richard S. 
Rating:
5.0

Customer did not leave a comment.

AMANDA J. 
Rating:
5.0

Customer did not leave a comment.

Chris T. 
Rating:
5.0

Customer did not leave a comment.

Chris T. 
Rating:
5.0

Customer did not leave a comment.

LINDA R. 
Rating:
5.0

Don't take an online reservation when you don't have the inventory.

Raymond H. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Excellent service and truck

GREG H. 
Rating:
3.0

There was a crack in the windshield and also it smelled like an ashtray from someone smoking it in and I had to use air freshener since I'm allergic to smoke.

Stan R. 
Rating:
5.0

Customer did not leave a comment.

jeff W. 
Rating:
5.0

Judy is fantabulous!

STEPHANIE M. 
Rating:
5.0

Customer did not leave a comment.

Antonio C. 
Rating:
5.0

Customer did not leave a comment.

Wiliam M. 
Rating:
5.0

Customer did not leave a comment.

Brian C. 
Rating:
5.0

All was oerfect

Angela V. 
Rating:
5.0

Customer did not leave a comment.

Matthew S. 
Rating:
4.0

Customer did not leave a comment.

Dennis H. 
Rating:
5.0

Overall wonderful experience

Dwaine S. 
Rating:
5.0

Customer did not leave a comment.

jeff W. 
Rating:
5.0

This location is by far the best u-haul representative I have dealt with. The facility and equipment was clean, the staff is friendly and helpful, and the check-in process was hassle free. The is an example of what a u-haul location should be.

Jason B. 
Rating:
5.0

Customer did not leave a comment.

jose S. 
Rating:
5.0

Customer did not leave a comment.

Richard R. 
Rating:
5.0

Experience was easy and hassle free. Will definitely use again.

Gregg P. 
Rating:
4.0

Customer did not leave a comment.

Donald B. 
Rating:
4.0

When the uhaul dispatch messed up my storage and drop off location. This Uhaul dealer was extremely helpful in rectifying the situation. Thank you

Michelle H. 
Rating:
5.0

Customer did not leave a comment.

Tracy C. 
Rating:
5.0

Excellent customer service.

Kevin C. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA J. 
Rating:
5.0

Trailer had a dried stain splash on the inside wall.

herivan F. 
Rating:
3.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

melvin T. 
Rating:
5.0

Excellent assistance by attendant. In and out quickly. U-Haul web site leaves something to be desired. My biggest complaint is that the web site states that U-Haul can provide loading and unloading references and you don't have to pay until their job is completed. However, when I went through the process on line I couldn't check out without paying for loading/unloading up front.

Thomas S. 
Rating:
5.0

Judy is wonderful to work with! Moving is such a stressful experience and we appreciated her patience and helpfulness so much!

Laurie F. 
Rating:
5.0

Customer did not leave a comment.

Doug H. 
Rating:
5.0

Excellent experience, easy to deal with :) Thank You American Stor N Lock

AMANDA J. 
Rating:
5.0

Close by and fast service , very clean property, trailer very good condition.

larry W. 
Rating:
5.0

Customer did not leave a comment.

Daniel G. 
Rating:
5.0

Great Customer Service at Storage Plus. Judy is Fantastic. Clean, like new truck.

donna A. 
Rating:
5.0

Customer did not leave a comment.

JEFF R. 
Rating:
5.0

Customer did not leave a comment.

JEFF R. 
Rating:
5.0

Customer did not leave a comment.

JEFF R. 
Rating:
5.0

Nothing

Michael G. 
Rating:
5.0

Customer did not leave a comment.

Philip C L. 
Rating:
5.0

Customer did not leave a comment.

Patty G. 
Rating:
5.0

Customer did not leave a comment.

Stephen C. 
Rating:
5.0

I had forgotten my gloves and the clerk offered me hers to help me unpack my vehicle.

Keith M S. 
Rating:
5.0

Customer did not leave a comment.

donna A. 
Rating:
5.0

Customer did not leave a comment.

stan S. 
Rating:
5.0

Very friendly and courteous. Paperwork was done quickly.

Richard M. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
4.0

Customer did not leave a comment.

Gary W. 
Rating:
5.0

Customer did not leave a comment.

JEREMIAH C. 
Rating:
4.0

Customer did not leave a comment.

jeff W. 
Rating:
5.0

Customer did not leave a comment.

STEVE S. 
Rating:
5.0

Customer did not leave a comment.

Kevin J. 
Rating:
4.0

Your website should not allow selection of pickup at 8:00 am if location does not open till 9:00. I arrived and had to wait till 9:00.

Mark A. 
No reviews have been submitted for this location.

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