Customer Reviews for Storage Plus

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage Plus

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Matthew C.
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Everything went great! The checkout person was very friendly and helpful. The truck was fantastic. Thanks again!

Jessica M.
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Customer did not leave a comment.

BRETT G.
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Customer did not leave a comment.

RONALD R.
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Bryan D.
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Christopher K.
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Smile!

Page P.
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The employees were very nice and professional

eric J.
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Customer did not leave a comment.

Parker W.
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Customer did not leave a comment.

Eric S.
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Customer did not leave a comment.

DONNA C.
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Nothing. The folks there were kind and professional.

Paul A.
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Checking was a disaster. Because YOUR SYSTEM was so screwed up took us at least an hour to check out. What usually took 15 minutes now took an hour. So disappointed!!

Lianne M.
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My son returned the trailer for me and wasnt sure of the dropoff location so he went to Storage Plus and they let him return it there.

Margaret B.
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Clean and sanitize all vehicles.

RHONDA G.
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Make check in and check out faster

Maddison W.
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Customer did not leave a comment.

heather B.
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Carl L.
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Kristin C.
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Customer did not leave a comment.

Rick H.
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Eric F.
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Got stuck lots of times. Have snow chains available.

dusty M.
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Personell was friendly and helpful. He knew what he was doing and was very quick to help me

Gary Q.
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Josh and Emily were very helpful in reserving and processing our return for two different truck rentals. They were awesome! Thank you!

Michael B.
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Do not use! Location is too small to accept turn-in vehicles (no parking)

Maurice W.
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Storage plus was awesome. The online process to reserve the equipment was painful. I detest having to opt out of all the add-ons that would add over $200 to the price. If someone didn't read carefully and just clicked thought the pages they would be very surprised at the end. I understand up-selling but that was absolutely ridiculous.

Kasey K.
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The location was very helpful and clean. It is a little hard to find because there's no U-Haul sign. Just a storage business sign

Jaime K.
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Customer did not leave a comment.

rocky R.
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We are very comfortable having our personal belongings stored at Storage Plus in Idaho Falls. We have had to rent four U-Haul trailers in Utah and have had no problem dropping them off at Storage Plus. Also, their storage facility is top notch! Climate controlled and very clean. The owners are always out making sure everything is in order and they are very professional and friendly.

rocky R.
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The Storage Plus facility in Idaho Falls is spotless! We feel very comfortable having our belongings in storage here while waiting for our new home to be built. The owners are professional and pleasant. Last week when we were unloading a U-Haul trailer, they provided us with cold bottled water! We feel the price for climate controlled storage is very fair. They also have covered storage (which we may need in the future) for your travel trailer, boat or other vehicles. It is nice to be able to drop off U-Haul equipment at this location so we can just unload, drop off and be on our way.

Christine W.
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Customer did not leave a comment.

rocky R.
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Employees are very friendly and helpful. Facility is spotless! We feel very comfortable storing our "stuff" at this location. No problem dropping off the U-haul trailer we rented one way.

David C.
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Friendly and knowledgeable people. Had us hooked up and ready within minutes. I highly recommend. Thank you!

kaleen H.
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Customer did not leave a comment.

Sheralyn B.
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Clarence P.
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Friendly service

Tracy W.
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Customer did not leave a comment.

kelly B.
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Customer did not leave a comment.

Henry H.
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The customer service at our original pick up location on Northgate mile in idaho falls was horrible. The employee named Joseph was rude, excitable and used four letter swear words at me. I complained and hope he was terminated. Someone like this should not work for your company

Joseph J.
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"Was" the personnel helpful? Should read "were" not was. You a professional company or not? Hire someone familiar with grammar.

Christopher R.
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Nothing, everything was perfect!

Kristine R.
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Customer did not leave a comment.

Joseph J.
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Nothing. These are really nice and helpful professionals.

Francis M.
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No improvements needed at this location. The service was A+ and/or a 10+ score. I was very happy with everything he did, you have the best rep available. His name was John, he even helped after closing hours, thanks

Joseph J.
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Friendly, helpful, professional! First rate.

Benjamin H.
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Easy access to this facility. Kind and accommodating help

will K.
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Trailer door latch was off center and needed manual jiggling to get latch to lock. Probably too much free play to align the cam with the latch.

Stephen S.
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Nothing much, the staff was extremely knowledgeable and helpful, the equipment was perfect for our needs.

Troy H.
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Customer did not leave a comment.

Nathan B.
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Very friendly

Kelly S.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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