Great service 👏...no complaints ever..was with them for 6 years!
LYDIA R | Overall ExperienceCustomer Reviews for Storage Plus
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I’ve been with this storage facility for almost 5 years, and it’s been a great experience throughout. When I needed to switch units, the office made it super easy and explained all my options clearly. Everyone has always been helpful and kind whenever I had questions. I’m sad to leave, but if I ever need storage again, I know exactly where I’ll be coming back!
Kathreen N | Overall ExperienceGreat experience, very helpful and responsive.
CHRISTIANA I | Overall ExperienceI had storage in this facility for almost three years, they are wonderful. Always incredibly helpful over phone and email. They are also very proactive in communication regarding any updates going on at the storage facility. The prices are also extremely competitive compared to the area. Would definitely recommend!
DAPHNE B | Overall ExperienceJennifer was a great manager.
TITO C | Overall ExperienceFabulous experience! The facility was excellent. The staff was professional, friendly, courteous, and flexible.
JAY W | Overall ExperienceFantastic service and excellent facility!
SARA K | Overall ExperienceThey have hidden fee that you only discover once you've plan your trip and can't change anything. Very disgusting revenue strategy
LOUIS D | Overall ExperienceHate this location. They have hidden fee that you only discover after the booking on the website.
Louis D | ReservationThe storage I rented at 10 pm it was useless as it was not open I’m canceling this … your website should have a validation.
Fernanda S | ReservationInory Is amazing, thanks for the opportunity
JUSTIN P | Overall ExperienceI had a great experience with Storage Plus Williamsburg. The staff especially is friendly and helpful.
MARY E | Overall Experiencei put my stuff there and it was still there when I came back.
KAJA E | Overall ExperienceBeing that it’s a shared space the smell was horrible and prices are a lithe to high compared to some of the competitors. Also not having 24 hr access is the reason I gave a below average rating.
*WYESHA R | Overall ExperienceThe staff and front desk are amazing people. They are all so friendly and knowledgeable. They are so helpful and patient. Highly recommend.
JI Y | Overall ExperiencePeople that work there a human. Kind and helpful. Thank you team!
DANIEL M | Overall ExperienceThe time I was here everything went great! The staff and faculty was both amazing and professional
PARKER D | Overall ExperienceVery good storage easy to acess and clean, staff very nice. The negative point : The way to go inside ( old elevator, need to ask for someone each time, above a feather storage with very unpleasant smell at the access .
EMILIE G | Overall ExperienceThe staff was great all around.
ANDREW L | Overall ExperiencePretty good, no complaints
MIKE S | Overall ExperienceEasy, clean, great staff.
WILLIAM M | Overall ExperienceStaff was very friendly every time I went in - would recommend
JARED R | Overall ExperienceAll staff very kind and professional
HAMILTON S | Overall ExperienceThe staff was always friendly, and very helpful.
ASHLEY P | Overall ExperienceEveryone who works there (especially Jessica) is so nice and helpful! They made everything very easy and I would highly recommend!
TARA C | Overall ExperienceVery friendly staff. Everyone was great.
PHILIP J | Overall ExperienceThe people here were all super nice and helpful. Helped us move in, and made everything very easy.
BARRY S | Overall ExperienceThe smell coming from the feather factor next door is awful. All of our things smell. The staff is great!
ADAM W | Overall ExperiencePhenomenal and helpful staff
Shay H | ReservationWish it was open on Sundays, as it's when so many people have days off to take care of moving and storage issues. Everything else was excellent.
COTY B | Overall ExperienceNo additional comments. Staff super professional
INGRID L | Overall ExperienceI was here for maybe 5 years. Loved the staff. Stephanie and others where so helpful and lovely. Will be back for all my storage needs! Catharine
CATHARINE C | Overall ExperienceIt was too hot and there were fees I was not informed of.
Privacy R | First ImpressionsWe did not end up using this storage
Privacy R | First ImpressionsThe staff was excellent. They took the cancellation with no complaints. If storage becomes a need again they will be called.
Privacy R | First ImpressionsThe staff was kind and helpful with updating my reservation and also moving me in even with me arriving 20 minutes before closing! As long as my stuff stays safe and secure then Im happy.
Privacy R | First ImpressionsVery thankful for the prompt and easy process. Stephanie R checked us in, she was very knowledgeable,helpful, and made it a great experience. Highly recommend this storage place.
Privacy R | First ImpressionsWe did not use the facility. I did call the facility and individual was unable to find the reservation, but she was able to assist us.
Privacy R | First ImpressionsBoth employees were a huge help and made the process the easiest part of the move. A huge thank you to them.
Privacy R | First ImpressionsFriendly staff, clean facilities and clear move in/move out instructions.
Privacy R | First ImpressionsI cancelled this reservation at 10:58AM Wednesday, 6/28 with Jennifer.
Privacy R | First ImpressionsSolid.
Privacy R | First ImpressionsThey close at 7, so I called to cancel because we were stuck in traffic. They were very nice and even offered to stay open later, but we were going to be too late so I cancelled.
Privacy R | First ImpressionsExcellent service
Privacy R | First ImpressionsStaff was very helpful and basically moved all my stuff into the unit for me.
Privacy R | First ImpressionsVery helpful staff
Privacy R | First ImpressionsI`m very impressed with this place for the simple fact that they actually had someone that helps you to move your belongings. Will definitely recommend this place
Privacy R | First ImpressionsI did not utilize the storage unit, but everyone was very helpful and understanding.
Privacy R | First ImpressionsThe facility is clean and the staff are friendly.
Privacy R | First Impressions