Customer Reviews for Storage Rentals of America

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage Rentals of America

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Armado L. on

Rating:

Excellent customer service. They are the best. Thank's.

Luis V. on

Rating:

Customer did not leave a comment.

Zahary T. on

Rating:

Customer did not leave a comment.

Karen P. on

Rating:

Customer did not leave a comment.

Mel T. on

Rating:

It was very difficult to get into the driver's seat, I had to climb so much that it gave me backaches and leg aces. It was a 40 type truck.

Tiera C. on

Rating:

Customer did not leave a comment.

windy J. on

Rating:

Customer did not leave a comment.

Joyce C. on

Rating:

Everything went so smoothly that I have nothing to suggest.

William M. on

Rating:

Customer did not leave a comment.

jordan W. on

Rating:

i’ve received a lot of complications from this U-Haul order. The employees simply did not do their job by letting me take a truck that I didn’t have an access code for. Which I was unaware about, because something went wrong in the processing stage. Therefore I do not have an access code. The corporate office was blowing up my phone and saying that I was fraudulent and was going to get arrested if I didn’t pay when the lady did not inform me that my card did not get through and that’s why I did not have a code. I had a very poor experience I have used U-Haul for years and now I will never go to this location again. However the woman who fixed it was nice

Aaron R. on

Rating:

Customer did not leave a comment.

Gary G. on

Rating:

Why did I get charged $.89 cents after I dropped it off?

Islay S. on

Rating:

Customer did not leave a comment.

Gregory J. on

Rating:

I love the service every thing is very good i rate A+

Irene A. on

Rating:

Customer did not leave a comment.

Lloyd D D. on

Rating:

Customer did not leave a comment.

Dorel R. on

Rating:

Friendly people

Jose C. on

Rating:

Customer did not leave a comment.

Terry H. on

Rating:

Customer did not leave a comment.

Heather C. on

Rating:

Customer did not leave a comment.

Dave F. on

Rating:

The lady that helped us was excellent. 10 out of 10.

JOHN F. on

Rating:

Customer did not leave a comment.

cudjoe L. on

Rating:

Have a system that accepts customer's phone calls. Have employees who can read a gasometer. Have a system that does not charge renters for phantom items. Have employees that can check trucks back in (I understand your dilemma of giving the authority to employees to check trucks in if the employees are not able to read the meters on the vehicle). Have a dedicated phone line to resolve over billing.

Esperanza G. on

Rating:

Customer did not leave a comment.

Daniel S. on

Rating:

Forced me to buy insurance

Pamela O. on

Rating:

Very nice

RENE B. on

Rating:

The ladies here were wonderful. Very friendly customer service. We will use them again if ever need.

donna R. on

Rating:

Customer did not leave a comment.

ALDO P. on

Rating:

there was nobody working

BRIAN M. on

Rating:

Customer did not leave a comment.

danko K. on

Rating:

Customer did not leave a comment.

Ivonne O. on

Rating:

Professional staff and service.

Steven M. on

Rating:

Customer did not leave a comment.