Customer Reviews for Storage Sense Clarksville Tiny Town
(U-Haul Neighborhood Dealer)

225 reviews

560 Tiny Town Rd   Clarksville, TN 37042

(931) 431-5984

Office Hours

  • Mon-Fri: 9:30 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: 11 am - 3 pm

Services at this Location:

Contact Us

(931) 431-5984

560 Tiny Town Rd
Clarksville, TN 37042

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: 11 am - 3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

It will never be 19.99 out was basically $100 for a 2/3hr use.

ISSAIAH C 
Rating:
5.0

Customer did not leave a comment.

EVERETTE W 
Rating:
5.0

I highly recommend this U haul business. Very nice and clean. The guy was very helpful and allowed me to leave my car for the few hours while I moved and brought the truck back. I give this business five plus stars.

CAROLYN T 
Rating:
5.0

No issues at all. You guys got good prices and are super easy to work with and straight to the point. Made my move out of my apartment a lot easier.

Seth S 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER T 
Rating:
1.0

Customer did not leave a comment.

Sharon E 
Rating:
5.0

Customer did not leave a comment.

KEVIN M 
Rating:
5.0

Customer did not leave a comment.

DENISE M 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS M 
Rating:
5.0

Customer did not leave a comment.

ANDRES F 
Rating:
2.0

Customer did not leave a comment.

STEPHANIE W 
Rating:
5.0

Customer did not leave a comment.

DARREN R 
Rating:
5.0

Customer did not leave a comment.

EMILIO G 
Rating:
5.0

No improvements necessary. The gentleman that checked us in was super helpful. He made the process quick and seamless.

DOMINIC R 
Rating:
4.0

See pick up

Frank W 
Rating:
3.0

I feel that the location was very accomplished.

RICHELLA H 
Rating:
4.0

Customer did not leave a comment.

CARLOS A 
Rating:
5.0

Very convenient and fast pickup and drop-off. Maybe earlier and later hours? Awesome rental.

MICHAEL W 
Rating:
5.0

I forgot the lady’s name that helped me out today, but she went above and beyond to take care of me. Give that woman a raise!

ALEJANDRO G 
Rating:
5.0

Customer did not leave a comment.

BILLY G 
Rating:
5.0

Customer did not leave a comment.

RANDI P 
Rating:
4.0

Customer did not leave a comment.

ANDREW F 
Rating:
5.0

Love everything about this location, they are my go-to Uhaul rental location, I rent trucks a couple of times per month and love using them. The Mobile pick up hasn't failed me yet. but i love going inside and counter pick up with the friendly staff. 5 stars across the board.

CHARLES G 
Rating:
5.0

Quick, attentive, neat and well-organized location.

THOMAS T 
Rating:
5.0

Customer did not leave a comment.

DOMINICK N 
Rating:
5.0

Customer did not leave a comment.

CHARLES A 
Rating:
5.0

The directions on the app for the location was wrong so I had to google it

RICHARD S 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C 
Rating:
5.0

Customer did not leave a comment.

SHARON J 
Rating:
5.0

Customer did not leave a comment.

Evah C 
Rating:
5.0

Customer did not leave a comment.

ROBERT P 
Rating:
5.0

I love renting from this place they are so nice and helpful

ASHLEY C 
Rating:
5.0

Service was great!!

Calvin C 
Rating:
5.0

Storage Sense is my go to location for Uhaul truck rental, I rent trucks from them 2-5 x's per month, love everything, Paul takes care of everything, i have never had an issue, including 2x using the mobile pick up, all has been perfect. a well run location and friendly staff.

CHARLES G 
Rating:
5.0

She was just friendly and knowledgeable

ANGELA E 
Rating:
5.0

Customer did not leave a comment.

JOYCE R 
Rating:
5.0

Jesus bless u all thank u very very much blessing day

DAVID J 
Rating:
5.0

Customer did not leave a comment.

alexander f 
Rating:
5.0

Easy and convenient.

Eliezer R 
Rating:
1.0

Horrible should literally refund me for everything this was the worst experience ever.

Sabra Y 
Rating:
1.0

Worker was rude and condescending. Had to check him a little before he ended up being helpful.... Then turns out he created a new order and didn't cancel out the last one so I was double charged, totaling close to $3000.

Sabra Y 
Rating:
4.0

Customer did not leave a comment.

Alicia S 
Rating:
4.0

The drip off area is small but doable.

Alicia S 
Rating:
5.0

Customer did not leave a comment.

Monica C 
Rating:
3.0

Could not make it during business hours , 26 foot u haul with a trailer was very tight but I managed , so all is well

Robert D 
Rating:
4.0

Customer did not leave a comment.

Tandy H 
Rating:
4.0

Customer did not leave a comment.

Austin L 
Rating:
5.0

Customer did not leave a comment.

Stephanie C 
Rating:
5.0

Overall good experience. Professional and experienced.

Melissa W 
Rating:
4.0

The truck was clean and drove really well. It was better than the last truck I rented.

Brad T 
Rating:
5.0

Customer did not leave a comment.

tommy p 
Rating:
5.0

Rent U-haul trucks a few times a month, Storage Sense is the best, truck is always clean and fuel is always Full, other places don't fill up the tank. When i check in the staff is always friendly, and get me in and out in less than 5 minutes. love you guys.

Charles G 
Rating:
5.0

Customer did not leave a comment.

Anietie N 
Rating:
5.0

Customer did not leave a comment.

Octavius M 
Rating:
5.0

Customer did not leave a comment.

Diana K 
Rating:
5.0

Truck had no A/C. Not a huge concern but an inconvenience

John E 
Rating:
5.0

Customer did not leave a comment.

TAMMY P 
Rating:
5.0

Customer did not leave a comment.

Alejandro E 
Rating:
5.0

Last minute rental and everything went perfect

Rusty S 
Rating:
5.0

UHAUL IS BACK!!! Highly recommended. Amazing customer service and support. Both locations for my one way trailer rental were professional, efficient and friendly.

Kerren W 
Rating:
4.0

The only problem I had was the location of where to put the trailer. Really didn't have space to put the trailer in. It was left on a slight incline because all the signs pointed to the side of the building that was already occupied by other trucks.

Harold S 
Rating:
5.0

Customer did not leave a comment.

Matthew G 
Rating:
5.0

The lady who helped me at the tiny town location had the best customer service. I would 100 percent recommend this location hands down. Thank you for the great experience

Kristy R 
Rating:
5.0

Customer did not leave a comment.

Allison B 
Rating:
1.0

These people were extremely rude and charged my card an additional 125.00 when I spoke to a Uhaul representative prior to drop off to ensure clarity on drop off date!! I am livid!!! Absolutely no customer service and the truck was cleaned and full gas tank. I swear people like this make it hard to do basic things!!

Lee I 
Rating:
5.0

Customer did not leave a comment.

raeshaun h 
Rating:
5.0

Customer did not leave a comment.

Larry D 
Rating:
5.0

Customer did not leave a comment.

Art W 
Rating:
5.0

Customer did not leave a comment.

Joshua D 
Rating:
5.0

The only issue I had was returning the key and lock at the end of my rental. There was no information on what to do with both so I ended up using the chat feature which was helpful but shouldn’t have had to be done

Amber W 
Rating:
5.0

Customer did not leave a comment.

Doris M 
Rating:
5.0

Customer did not leave a comment.

Neva M 
Rating:
5.0

Nothing at this time

Stephen L 
Rating:
3.0

Customer did not leave a comment.

Gary R 
Rating:
5.0

Customer did not leave a comment.

Trevell L 
Rating:
5.0

Customer did not leave a comment.

Daphnee A 
Rating:
5.0

Customer did not leave a comment.

Stacey H 
Rating:
5.0

It was great went in got right out and she was awesome

Brad T 
Rating:
5.0

I was quite upset that I was charged for a cleaning fee when I have photos of the back of the van prior to us taking it and it was returned in the same condition.

samantha H 
Rating:
5.0

This location is awesome thank you

ROBIN D 
Rating:
5.0

Customer did not leave a comment.

Kevin B 
Rating:
5.0

Customer did not leave a comment.

KOMLA A 
Rating:
5.0

Lady was nice, fast, and efficient!

Brandon T 
Rating:
5.0

Good people to work with!

Terry C 
Rating:
5.0

Customer did not leave a comment.

ROBBERT N 
Rating:
5.0

Customer did not leave a comment.

Angel A 
Rating:
1.0

Poor customer service. Vehicle was dirty and smelled of smoke.

BRIAN W 
Rating:
5.0

Kelly was very friendly and nice to deal with.

George M 
Rating:
1.0

Miserable experience

Pierce Q 
Rating:
5.0

Customer did not leave a comment.

Jason O 
Rating:
5.0

Even though I checked in and out with the app the gentlemen working the desk the day before was extremely helpful on helping me navigate the process. He also came in early to ensure that if I had any problems he could help resolve them. To me that was first class customer service!!!

Robert k 
Rating:
5.0

Customer did not leave a comment.

Aries M 
Rating:
5.0

Very helpful!!

Co A 
Rating:
5.0

Straight forward no improvements needed

Gavin C 
Rating:
5.0

Just keep being friendly to people

BARBARA D 
Rating:
5.0

Great customer services and reliable services are the two best characteristics of this site. Paul and his staff are great to everyone but most special to our nations Soldiers at Ft. Campbell. Well done!!!! Kept the good work!!! V/r Felix De Jesus

Felix D 
Rating:
5.0

Customer did not leave a comment.

Ludovic N 
Rating:
5.0

Customer did not leave a comment.

Mark B 
Rating:
4.0

Customer did not leave a comment.

Mark k 
Rating:
5.0

Customer did not leave a comment.

Mark k 
No reviews have been submitted for this location.
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