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ANNE G
Customer Reviews for Storage Sense Houston
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
When we came to pick it up we were literally 5 min late and there was no one there, when the attendant did show up (20min later) she had an attitude and said if we were there exactly at the reservation time she would've been there. I would think that attendants would atleast be there and wait at least 30min in case someone is stuck in traffic and running late. I will never use this location for Uhaul again.
CHRISTOPHER SCreate a larger parking lot! We did not interact with any personnel at this location therefore I couldn’t answer that question.
ANTHONY GExcelente personal de trabajo , el vehicular nut Limpopo y espacioso
LIVAN MThere should be someone on site to help you with any issues. The website was taking forever to load. I had a pickup time for 12 and I didn’t get in the truck until around 12:45. Very frustrating
Tawana WClean your trucks before rental!!!!!!!!!!!!!!!
FELECIA HSandy is Great
VALERIE C