Great value for the cost...thanks U Haul!
Andrew S.
Customer Reviews for Storage Sense KC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
WiFi and reception at the lot were really poor so it made using the app difficult. It was also raining when I picked up. Would be nice to have vehicles that are being picked up parked under the dock for cover. That's where the keys were anyway.
Lacey P.Returning the van was a challenge. The online app to check it back in did not work.
Marilyn P.Ms. Chris was very nice, kind,friendly, and polite being very professional in assisting me and my needs and wants for the day Thanks!
Tony A.friendly staff, quick service
Dwight C.The rep was engaged and interested. Was active to help and was positive. I received service that was very rare today.
Mark K.Good costumer service Good job
Jesus O.Everything was very nice and the people was to
sharon S.Staff was friendly and helpful. Equipment was in good working order. Pleased with rental.
Rob C.Cargo van - dried insects covered the vehicle and windshield. I also reserved the van from the Independence location, but was called and told to go to this location instead, much farther from my house. However, the service at this location was friendly, professional, and efficient.
Ron S.