Customer Reviews for Storage Sense Seneca
(U-Haul Neighborhood Dealer)

54 reviews

365 Keowee School Rd   Seneca, SC 29672

(864) 885-9643

Office Hours

  • Mon-Fri: 10:30 am - 5:30 pm
  • Sat: 10:30 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(864) 885-9643

365 Keowee School Rd
Seneca, SC 29672

Services at this Location:

Office Hours

  • Mon-Fri: 10:30 am - 5:30 pm
  • Sat: 10:30 am - 2 pm
  • Sun: Closed
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

JEFFREY R 
Rating:
3.0

Not over charge when bringing uhual back i paid over 200

ASHLEIGH S 
Rating:
3.0

I struggled with how to rate this location. The manager on duty was brand new and had never checked in a truck that was being turned in early. She had a great attitude and wanted to be helpful, she was just new. I’m sure she will learn quickly. I would rate her an excellent.

BARON S 
Rating:
2.0

Customer did not leave a comment.

ANASTASIA B 
Rating:
3.0

No, unless they are good with the app and unassisted rental

Stefano R 
Rating:
4.0

Check engine light was on in truck. My complaint is that my reserved truck was not available at my first location (not this one). It took several calls and wasted 2 hours trying to get a truck all due to Uhaul errors. This location is great. Uhaul fleet management is horrible.

Robert S 
Rating:
5.0

Customer did not leave a comment.

Lilya C 
Rating:
4.0

Customer did not leave a comment.

Kirk C 
Rating:
5.0

Customer did not leave a comment.

Daniel S 
Rating:
5.0

Customer did not leave a comment.

Nicole M 
Rating:
5.0

Online check very cumbersome and slow. Return online was not working. Thankfully rep at location was able to step in

Rodger C 
Rating:
5.0

Customer did not leave a comment.

Mike W 
Rating:
5.0

Micheal was outstanding to work with, answered all questions, was knowledgeable and professional, and even called to check on us as to how things were going and if we needed any assistance. Couldn’t ask for better service.

Joseph L 
Rating:
5.0

The man that works there is super friendly!

Jennifer E 
Rating:
5.0

Michael was very helpful! He goes over and beyond to help in any way!!!

Cassandra H 
Rating:
5.0

It was a pleasure to rent the U-Haul everything we needed. The gentleman that was in charge was so very pleasant to work with would gladly recommend his place to pick up your U-Haul.

Anita O 
Rating:
5.0

Customer did not leave a comment.

Devarious C 
Rating:
5.0

keep Michael around.

James H 
Rating:
4.0

Customer did not leave a comment.

dave v 
Rating:
5.0

Easy to rent. Equipment was great. Staff very friendly.

Teresa B 
Rating:
5.0

The Rental Desk clerk was friendly and professional. The pick up and drop off was mostly efficient..

David M 
Rating:
5.0

Great customer service experience.

Gail F 
Rating:
5.0

Our experience was wonderful. The store manager (Michael) was extremely helpful and professional throughout the whole process. When we picked up the rental everything was ready and we were out the door in minutes. The return was equally efficient.

Catherine A 
Rating:
5.0

Customer did not leave a comment.

Joni T 
Rating:
5.0

Michael was very professional and friendly. We had an issue with mileage but he was able to get it squared away.

Daniel M 
Rating:
4.0

Customer did not leave a comment.

Maribel I 
Rating:
5.0

keep uo the good work

John T 
Rating:
5.0

other than the back door wouldnt lock or able to close - it was a great experience.

Thomas W 
Rating:
5.0

Mike was very helpful and he very very cautious, I will always rent from this location. Mike deserves a raise, its tough to find good people.

Scott T 
Rating:
5.0

Customer did not leave a comment.

Kristopher C 
Rating:
5.0

Have newer trucks available for these locations. You send the junk to the small guys. When a truck has 90,000 miles on it, it needs retired. Alignment needs done to prevent shaking.

Craig M 
Rating:
5.0

Great experience and the gentleman who helped us (I am terrible with names - Michael? Steve?) was absolutely wonderful to work with. We will use this location for all of our future rental needs!

April P 
Rating:
3.0

The app worked terribly here. Only 2 bars of coverage on AT&T. The pickup and drop-off took 5x longer than it should have.

Cris T 
Rating:
5.0

Customer did not leave a comment.

Tim M 
Rating:
4.0

Unfortunately, the electronic system was down. This made the checkin process quite slow. Otherwise, the equipment worked well and the experience worked.

Vendo T 
Rating:
5.0

Customer did not leave a comment.

woodrow f 
Rating:
1.0

2nd time using this location. 1st time they were rude and unprofessional, this time they never showed up to open building. Poor management period and contract should be taken away from these yahoos. I had to call and scramble with a customer service rep to get my rental changed to mobile. Service rep was awesome and mobile service worked well… please look into UHauls reputation with this manager…

Michael B 
Rating:
5.0

This location saved us. We booked at another location but when we showed up they didn’t have any trucks for our reservation. We then went storage sense and they were so helpful and kind!

Trish H 
Rating:
5.0

Everything was great! The lady that checked us in was very nice and helpful!

Trish H 
Rating:
5.0

Nate Isner is friendly and helpful.

Carl B 
Rating:
5.0

Customer did not leave a comment.

James S 
Rating:
5.0

Customer did not leave a comment.

John L 
Rating:
5.0

Customer did not leave a comment.

Jeffrey W 
Rating:
5.0

Phone checkout was good

Belinda M 
Rating:
1.0

Customer did not leave a comment.

Justin B 
Rating:
5.0

Everything was good

Nancy M 
Rating:
4.0

Customer did not leave a comment.

Betty R 
Rating:
5.0

Customer did not leave a comment.

Paul H 
Rating:
5.0

Customer did not leave a comment.

PATRICIA G 
Rating:
5.0

Customer did not leave a comment.

James D 
Rating:
5.0

I will not be using U-Haul ever again. I was extremely overcharged. And no help was offered to fix the problem.

Teresa H 
Rating:
5.0

Customer did not leave a comment.

Jeff W 
Rating:
4.0

Customer did not leave a comment.

Chris s 
Rating:
4.0

The inside of the windshield needed to be cleaned properly (hard to see when dark outside). The check engine light was on. There was something draining on to the passenger side floor board. I put a rag over the puddle. Seems like basic maintenance is required.

brad m 
No reviews have been submitted for this location.
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