Well for me if the person that is schedule to work needs to stay at the location and not run to bank during working hours and make sure customers get there rental on time and not 20 to 25 later.RODNEY S.
Customer Reviews for Storage Sense
(U-Haul Neighborhood Dealer)
Tampa, FL 33619
Services at this Location:
- Mon-Fri: 9:15 am - 5 pm
- Sat: 9:15 am - 3:30 pm
- Sun: Closed
Special Operating Hours
- 5/31/2021: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.JOHNNIE J.
A very nice employee working at this location ...she took lees than 3 minutes for the service Thank you !BERNARDO A.
There was a very nice person at the counter who helped me. He was outstanding and I would recommend people to this location just because of himCHRISTOPH W.
The staff were awesome, friendly and fast.Aparicio M.
Samie was great. I needed humor and no problems after driving that big thing 800 plus miles. Truck was great. Thank YouEdward N.
Your app. Mobile pickup. It's garbage. Wouldnt work. And no one would help me. Moving is stressful enough. I had a crew waiting for me and I could not get the truck. Very very upset and mad about my experience.Perry G.
Customer did not leave a comment.ELIZABETH W.
Customer did not leave a comment.Jayan A.
Grest costumer servicesYasmine D.
Customer did not leave a comment.RONATA G.
Customer did not leave a comment.Carrie T.
Love this location! Always such courteous staff & great prices. Happy to be a return customer!Jackie G.
Customer did not leave a comment.James C.
Customer did not leave a comment.PAUL J.
Customer did not leave a comment.Martha P.
Customer did not leave a comment.Angela C.
We dropped off the truck with ease. The gentleman made the process fast and efficient and thanked us for our business. Beck should take a lesson.JOHN D.
Easy to find and part vehicle for after-hours check in.Robert L.
Customer did not leave a comment.Kathryn F.
Customer did not leave a comment.DIANE B.
Customer did not leave a comment.Torrance W.
Customer did not leave a comment.Brian H.
Sammy was extremely helpfulPaul S.
Customer did not leave a comment.Robert F.
Customer did not leave a comment.Dennis A.
The custoner service was amazing. Samy was very helpful abd the equipment was very clean however the haul drove very rough and was spudding outBianca J.
Based on my experience everything went on without a glitch. Will return for business there if needed. Keep up good workJorge N.
Charged me for multiple days when I showed proof that only 1 day was used and returned prior to 24 hours. Charged me for 3 days and would not return my money, also charged me for gas when I had filled up and even the customer service rep said that they could see that I returned the truck with more gas then when it was given to me. The gay gentleman at the front desk is a thieve and when I confronted him and told him that when I went to drop off the truck the front door was closed and there was a sign that he went to the bank he quickly changed his story... But how would I know he went to the bank the day I returned the truck....? He then said "I didn't see the truck there until Monday.." which by that time that was the 3rd day... And I got charged for all 3 days...William C.
Customer did not leave a comment.John H.
Customer did not leave a comment.David L.
Customer did not leave a comment.Debra J.
Customer did not leave a comment.Salomon S.
Customer did not leave a comment.Dennis G.
Customer did not leave a comment.alexandra M.
Customer did not leave a comment.Ian L.
Continue the excellent serviceEdwin N.
Customer did not leave a comment.Brian D.
The staff is always the bestSherrica R.
Awesome customer service! I'm hoping I won't need another U-Haul any time soon but if I do I will definitely go back to this location. Knowledgeable, fast and very smooth process. Thank you!Brittney S.
Customer did not leave a comment.daniel F.
Thank you for answering all my questions. My expectations were met.Jeff P.
Customer did not leave a comment.leslie T.
Customer did not leave a comment.choral B.
Customer did not leave a comment.Matthew H.
Very helpfulJon M.
They provide exceptional service, very professional and eager to answer any questions that I had. Thank you for awesome service. That's what makes Tampa Bay GREAT!!regina B.
Customer did not leave a comment.Christopher W.
Customer did not leave a comment.Mary M.
Customer did not leave a comment.Hans S.
Keep up the good workCharlie A.
Everyone was so helpful and niceChristian C.
The location had a tiny parking lot and I had a 20' truck which was nearly impossible to park. Otherwise a smooth drop off.Danielle G.
Awesome customer service!!!DIANA K.
Nice people. They just didn't seem like they wanted to be there.Lenny R.
The truck was not disgustingly dirty but definitely not clean when i got it and for whatever reason i got charged a cleaning fee when i actually returned it cleaner than when i got it. I am very disappointed with the locations cleanliness of their trucks and how i was charged for them not inspecting the truck before i even got it.Kayla P.
Staff was very helpful.William V.
Customer did not leave a comment.Brent D.
Customer did not leave a comment.EVENS L.
I'm still trying to get my money back after being over charged. I was charged $153 for a rental that should've been $91. I went to the office to have it corrected and I was advised the $153 was credited back to my account and then the $91 would be taken out. However the $91 was taken out but the $153 wasn't credited back. So now I've been charged $244 for a $91 rental. So what would've happened if this mistake caused an over draft in my account? I will never ever ever rent from uhaul again.Kevin T.