Customer Reviews for Storage Solutions Liberty Lake

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage Solutions Liberty Lake

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Kirsten A V.
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Very pleased with service and people who helped. Thank-you!

Roy V.
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Customer did not leave a comment.

Kelly P.
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Fabulous experience!! Jacob was amazing and super helpful!!

TODD ADDIS W.
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Customer did not leave a comment.

casandra B.
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The only thing I can think of is to let people drop the vehicles off closest to them without a huge charge. It makes it stressful when you've had a long day of packing, moving unpacking, and then having to go 20 minutes back to where you started to just drop off the truck.

RICHARD R.
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Treat every customer the way you treated me 😁

William R.
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Excellent experience from start to finish! Professional and caring! Thanks for all your help!

Jerry L.
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Customer did not leave a comment.

Denia C.
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David B.
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I enjoyed the experience with John. He was helpful and friendly. Not connected to that, when I went to fill the gas tank up after a 30 mile trip, I put in $14.00 and stopped to check the tank and it was way above the amount I started with. I am sure that I could have kept pumping gas into it and made it way more expense to me. It was not full when I picked it up. SUPER not happy about that! Otherwise......

Danica H.
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you can actually contact your customers when you make billing errors on their account, advising them that you mischarged them, and had to credit it back, instead of trying to rerun the card for a new payment, before the first one has even been credited back, and let them know you made a mistake instead of hiding it!!!! So shady, I still haven't gotten a call back from the area supervisor, despite requests. This is completely unprofessional and unacceptable service!!! And you are still trying to charge ME a $30 late fee for YOUR mistake!!!!!! Ridiculous!!!

Thomas M.
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Great service, great employees, just keep doing what you are doing.

Kyle O.
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Very convenient location for me plus the online reservation and check in made it even faster

Steven P.
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Robin M.
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Robin M.
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Jamie N.
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Dash plastic rattles a lot. Wipers are bad hard to see at night while trying to drive in the rain

tim S.
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This location was fantastic, the staff was great, the facility was clean and well maintained!

Matthew L.
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Jenna from this location even adjusted her work time on Saturday to come in early and accommodate our moving schedule. She made he checkout/in the process absolutely seamless and efficient - a wonderful experience!

ERNEST M.
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Customer did not leave a comment.

Steve P.
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Juan R.
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Diana L.
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Friendly staff and easy pickup/drop off.

David E.
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Larry M.
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Brian L.
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STORAGE SOLUTIONS Managers were knowledgeable, friendly and very accommodating

Amanda M.
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9

Eric F.
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Excellent service, friendly employees, and clean equipment and location. Highly recommended!!

Phillip M.
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Customer did not leave a comment.

Chris M.
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I went 30 miles and payed $21.00 for gas plus $84.00. Way too expensive. I dont like to complain but there was no excuse for this. No military discount. Dirty windshield. Not much attention to detail.

Scott W.
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Nothing

Gregory D.
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Customer did not leave a comment.

Mary W.
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Gregory D.
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Mimi S.
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Mike S.
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Very friendly Staff

Rick J.
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Customer did not leave a comment.

David M.
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Very professional, efficient, and friendly. In and out very quickly.

Robert B.
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Customer did not leave a comment.

deborah M.
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Ashley M.
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Duane W.
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Gary E.
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Jerry P.
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JOSEPH A.
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as I stated the last time the staff and service was terrific

JOSEPH A.
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I have moved quite a few times and by far this was my best experience

Bob O.
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Everything was great!

Cathy F.
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Everything was fine for me!!

trasi S.
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Customer did not leave a comment.

Talia B.
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Very helpful! Awesome staff!

Wesley H.
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Diana B.
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JOE R.
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KIMBERLY G.
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It would be nice if there was a discount for minimal use. I had the truck for 1.5 hours and drove 4 miles but had to pay the same rate as a full use rate. I realize this is Uhaul's policy, not the people who run it, they were very courteous and professional.

Timothy B.
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Customer did not leave a comment.

Sean D.
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DAVID S.
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LEON L.
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Terry P.
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CONSTANCE E.
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She was kind, helpful and efficient. Gave me suggestions and I would be happy to work with them again.

TAMSIN T.
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Courteous and professional.

Pete J.
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This U-Haul and storage facility always have provided excellent service for me. Great staff that is very friendly and helpful. Two thumbs up!

MIKE H.
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The staff at Storage solutions are excellent! I would definitely rent there again.

Michelle W.
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Customer did not leave a comment.

VERNA M.
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Awesome place and people!

WARREN SCOTT W.
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Jerry U.
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I was treated well and I appreciate all the help that was given to me very nice people

RENE B.
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Charles M.
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everything was great nice place to rent the u-haul from. Great staff !!!!

SANDRA R.
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Greg K.
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very helpful

James K.
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Customer did not leave a comment.

JULIE P.
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Very helpful, clean. Great service

Brad C.
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Customer did not leave a comment.

George D.
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Truck was very clean and the people were friendly and helpful. Very good service. Jamie and Darrell.

Mark N.
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Perfect transaction and service. Thank you!!!

Shane S.
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Nicest uhaul owner I've ever worked with.

Carman A.
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Customer did not leave a comment.

Cathy F.
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I don't know as my experience has been really awesome. :)

Lindsey N.
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Daryl was awesome!!!!

SUE W.
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great atmosphere, great service

ELIZABETH L.
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Drop box was clearly labeled. Had no problem dropping off the U-Haul after hours. Also, the individual who helped me via the U-Haul 800 number was great. Very understanding, and helped me find the Storage Solutions location.

ANN MARIE G.
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Customer did not leave a comment.

KRISTIN G.
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Customer did not leave a comment.

Joseph G.
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Dan was very helpful. It was a real pleasure to work with him on this move, from top to bottom. He is a class act!

DAVID S.
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The site where we rented the truck from is also where we were bringing our stuff to store. They close at 5:00 but Darrell stayed until we were done unloading, about 5:30 to check us back in. Very professional.

Alan B.
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Customer did not leave a comment.

Robert F.
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Customer did not leave a comment.

ERICA H.
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Agent was very helpful.

Jan S.
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Customer did not leave a comment.

KEVIN J.
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Customer did not leave a comment.

Greg J.
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Darrell was most excellent in his friendliness and walking me thru the process of renting a u haul..great manager.

AUTUMN G.
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Customer did not leave a comment.

BRIAN K.
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Outstanding service!

MICHAEL C.
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The Salesman was very helpful and friendly. He processed my rental quickly, even in the face of my short notice. I would recommend this location to anyone.

MARTIN D.
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Customer did not leave a comment.

BILL Y.
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Brian S.
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Great service. I wouldn't go anywhere else.

STEVEN F.
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Customer did not leave a comment.

AARON K.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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