Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service. I will recommend this place to everyone.
Marisela A
Rating:
4.0
Customer did not leave a comment.
MISTY A
Rating:
4.0
Customer did not leave a comment.
Casandra M
Rating:
5.0
Thank you!
Abe A
Rating:
5.0
I thought my total was the rental and the help. It was confusing and I looked over it again. It said rental paid.
Maybe just be more clear that first payment is only to movers and UHaul rental is paid at the end of the move.
Thank you,
Caren
Caren B
Rating:
5.0
Customer did not leave a comment.
DONETTA A
Rating:
5.0
Customer did not leave a comment.
Henry P
Rating:
5.0
Customer did not leave a comment.
Rickey W
Rating:
5.0
Excellent staff. Thanks
Isam S
Rating:
4.0
Nothing I can think of at this time
Rodric T
Rating:
4.0
Customer did not leave a comment.
Bessina S
Rating:
5.0
Nothing
Timothy L
Rating:
5.0
I've rented from Byron and Michelle twice in a short period of time and they have always been very happy to help me with what I needed. The equipment ran well,clean and ready for pickup at the time we agreed. Great Job to Tower Oaks facility.
Steve M
Rating:
1.0
There was not a Dolly & I specifically requested & paid for one. This made our entire move extremely harder. Therefore seeing me back to return the truck am hour later than supposed to. I want a full refund. Uhaul made major inconveniences for me by not having my order prepared correctly
Anthony L
Rating:
5.0
Customer did not leave a comment.
Yvonne S
Rating:
5.0
Customer did not leave a comment.
Tamecia H
Rating:
5.0
Customer did not leave a comment.
KATIE G
Rating:
5.0
Customer did not leave a comment.
Atalaya H
Rating:
4.0
Customer did not leave a comment.
Andrea M
Rating:
5.0
Excellent service and very quick pick up process
Paul P
Rating:
5.0
Doors were making noises when opening and closing (I'm a mechanic) and can tell you that they are in much need of lubricant. The door in the back was very hard to close. I had to put all my weight to close it (225) pounds
louis p
Rating:
5.0
Customer did not leave a comment.
Dominique R
Rating:
5.0
Have a package deal for the people that want to use all of your services...
willie a
Rating:
5.0
Thanks bro for all
Cristina R
Rating:
5.0
Customer did not leave a comment.
Yac G
Rating:
5.0
They said we were not registered but the picked up location couldn’t print it out so we could not prove where to drop off
Noriko D
Rating:
5.0
Customer did not leave a comment.
William P
Rating:
3.0
Customer did not leave a comment.
Dean A
Rating:
5.0
Nothing
Beth E
Rating:
5.0
Customer did not leave a comment.
Rose A
Rating:
5.0
Customer did not leave a comment.
John D
Rating:
5.0
Customer did not leave a comment.
Bryan M
Rating:
5.0
Nothing great service.
Lorrie S
Rating:
5.0
Customer did not leave a comment.
Reuben T
Rating:
3.0
Customer did not leave a comment.
Janiece J
Rating:
5.0
Customer did not leave a comment.
Jharen H
Rating:
5.0
Amazing team, excellent service. Way to go guys!
Gold E
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Crysta R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Sherry B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
LUISANA F
Rating:
5.0
No suggestions for improvement! The truck was waiting for us when we arrived, and we were waited upon immediately and professionally. The truck was clean and in good condition. No negative issues at all.
Gerald B
Rating:
5.0
Customer did not leave a comment.
Christina F
|
Overall Experience
Rating:
5.0
100%
Very nice staff & management. Bayron G. is the best Manager. Always go the extra mile to help his customer even after working hours.
Michelle is a helpful receptionist.
Richard S
|
Overall Experience
Rating:
5.0
Location personnel were friendly and easy to work with.
MICHAEL R
Rating:
5.0
Customer did not leave a comment.
ADAM R
Rating:
5.0
Provide instructions for what to do if the website cannot access your location upon dropping off the vehicle.
SHANE K
Rating:
5.0
This is a great facility. Everything was brand new and clean. I would recommend to anybody to store here. Great staff!
Juan F
|
Overall Experience
Rating:
5.0
Very nice property and great team. Bayron was awesome.