The truck was very clean and ran great the storage units where very clean I am very satisfied with my experience with haul would highly recommend this facility to everyone very friendly and helpful
JESSE A
Customer Reviews for Storage Solutions Riverside
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Provide a truck at my original choice and not something 30 min away
JARED DAbsolutely wonderful staff! Went in way earlier than what my reservation was for, not a problem for them! The gentleman behind the counter was very nice and helpful. Helped make a difficult move a bit easier and to that, I am very thankful!!
Shay RShaun was predatory with his tactics and added 5 days and an extra coverage that was not asked for. I needed the van for 1 day and he purposely changed my reservation and then lied about doing so. He charged me $444, never did a vehicle walk around, brought the vehicle to me in a busy parking lot that was packed with a coffee line. The way he parked it I was not able to do an inspection because I was blocking the coffee place. I’ve always had a great experience with uhaul, but unfortunately Shaun has changed this.
Carly RThe Uhaul app made things difficult, but everything else went fine. This is a new Uhaul location so it should continue to get smoother as time goes on
Ethan W