Customer did not leave a comment.
Autumn B
Customer Reviews for Storage Space III LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We'll never rent a U-Haul from anyone else!! Can't say enough!
CRAIG PThe truck that was rented to us had a headlight out on the drivers side. It also had no A/C. We were traveling one way from Hutchinson KS to Wellsville Ks which is about 3 hrs away. It was on a Sunday and there was no to assist us with our problems with the truck. Will think twice before ever renting U-Haul truck again. I haven’t used them for over 4 hrs and decided to try them again. My mistake for having chosen them making my husband unbearable to be around the day of the move.
JOSEPH RI called and let them know the problem with the ratchets on the trailer for The tie downs for the auto transport they were very good people
ROBERT WU-Haul was able to find this location for me after first location closed
RONALD MForever grateful for your employees.
THOMAS BEvery one at the location 2511 east 17th Hutchinson, Ks. Are wonderful.
Debbie HGreat trailer, worked perfect for what I needed.
GARRY GThe sales rep Donna is an Angel with the best customer service attitude ever. Kudos to Donna! Timely replenishment of all sizes of items such as mattress bags.
BELIEF TI had no problem getting the equipment I needed. Customer service was excelent
DONALD HVery nice place to do business with.
MITCHELL GThe lady who helped me was great!!!!
KEVIN BThis experience was painless and efficient. Thank you for your help!
DARRELL BAll went very well. Wonderful people I dealt with. Can't see anyway to improve in regards to my experience.
WENDELL MThe truck was almost out of gas when I picked it up ( barely made it to the gas station a couple of blocks away). Then I ended up having to put 2 quarts of oil in it cause it was screaming for an oil change.
LAURA HNo improvements needed. Donna took great care of me and I'm happy to recommend UHaul and Storage Space LLC based on my experiences.
GREGORY HDonna was fantastic! She's excellent with details & with people. Prices were fair.
JAMES PGreat help at this location! Much appreciated
BRIAN PWe have dropped off here twice. Donna was great the first time and even went out to check the truck. Kily was great this time even called a couple of times since dropping off. Thank you for all you do
Brock RDonna is hands down one of the best people in this world! Kind, empathetic, & just makes your day better by interacting with her. I’ve already told 3 people to never rent anywhere else & will continue to spread that word! :)
TONY SThe people were great
HAROLD GDonna was a dream to work with she explained everything and made our experience, flawless. Would definitely recommend to friends and I will be going back if need be.. as far as the equipment I couldn’t put yes or no because the driver seat was torn up really bad but it was OK and didn’t keep me from doing my job.
CATHY KNeed to make sure that all running lights work on the trailers
ZACHARY CAwesome experience. Getting and dropping off the trailer was hassle free. Easy to find. Clean. Good opening hours. Can highly recommend their friendly staff
AARON PThe lady was very friendly and went above and beyond to help us
anna mI worked with the location manager, Donna and there was nothing she could have done to represent U-Haul better than she did. She was pleasant, efficient, and answered my questions in a professional and positive manner.
JANICE S3 Cheers!!! Whole process went very well, better than expected. I will gladly use this dealer again if the opportunity presents itself!!
JOEL WIt is good.
KENNETH CThe personnel at the drop-off location was fantastic...friendly, efficient and helpful.
Thomas KVery courteous and informed staff for both days
DON LThey person was friendly.
Keaton DNot charge my debit card for the estimated mileage and then charge the same card for the actual mileage.
RONNY MDid mobile pickup. Supplies were in the truck next to mine. Otherwise all was wonderful.
Jon BMet us in the parking lot with a smile. She checked us in & we were done. Easy Breezy!
Catharine BThere was no personnel on the property when I returned the vehicle. Again, I did not like using the U-Haul app to check in the vehicle and require me to take all the pictures, etc. Would prefer returning to a traditional rental center store front.
Keith WNothing
JAMES PThe staff was very professional nice and friendly.
DALE AEmployee was wonderful asAJ was very helpful
PENNY HThe gal that helped me was so helpful and walked me through everything. It was my first time renting a truck by myself and I will definitely use that location again in the future.
AIMEE JThanks for the excellent and dependable service! We will definitely utilize your services again!!
Robert MTruck had mechanical issues
Dennis SThis young lady was very nice and efficient, checked out my return in and out in about 5 minutes, thank you
EUGENE CThe ladies in the office were very friendly and kind. I could tell the genuinely were good people
Jennifer H