Customer Reviews for Storage Works 117th Ave LLC
(U-Haul Neighborhood Dealer)

65 reviews

11000 NE 117th Ave   Vancouver, WA 98662

(360) 356-1174

Location Hours

  • Mon: Closed
  • Tue-Fri: 10 am - 5 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(360) 356-1174

11000 NE 117th Ave
Vancouver, WA 98662

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Fri: 10 am - 5 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Michelle W. 
Rating:
5.0

Extremely friendly and professional young lady. Rapid drop off.

David S. 
Rating:
5.0

Customer did not leave a comment.

Steven T. 
Rating:
4.0

Customer did not leave a comment.

Ashley D. 
Rating:
5.0

Easy to work with and priced well

Cindy E. 
Rating:
5.0

I will say it was stressful needing to have support when needing the code. I was told after hours to late. Then you should not rent that late with out support. Also it charged me way mire than expected!

Letha J. 
Rating:
5.0

Customer did not leave a comment.

Alama K. 
Rating:
5.0

Customer did not leave a comment.

Jeff K. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

DMITRIY Y. 
Rating:
4.0

Customer did not leave a comment.

JACK C. 
Rating:
5.0

I'm 69,and have dealt with uhaul countless times. I've only been disappointed once a long time ago. This place did what I expected and more. Pleasent people, and with the way things are at the moment, that's saying something. Definitely a thumbs up 👍

WALTER B. 
Rating:
3.0

Customer did not leave a comment.

DANNY LEE T. 
Rating:
1.0

Customer did not leave a comment.

BETH J. 
Rating:
5.0

Customer did not leave a comment.

KAILEY H. 
Rating:
5.0

Today's experience was perfect. The receptionist was great and the office and truck were both clean and inviting. Thanks; will be back in the future.

JAMES V. 
Rating:
5.0

The staff was extremely nice and accommodating.

JOANNE M. 
Rating:
5.0

Customer did not leave a comment.

AMANDA G. 
Rating:
4.0

Customer did not leave a comment.

Baharak C. 
Rating:
5.0

Your people behind the counter were great! 👍

GORDON B. 
Rating:
5.0

Customer did not leave a comment.

Jeremy P. 
Rating:
5.0

Customer did not leave a comment.

ERWIN C. 
Rating:
5.0

Customer did not leave a comment.

ALICIA ANNE S. 
Rating:
5.0

I recommend this location for all your uhaul and storage needs. Very friendly and professional atmosphere. Thank you :)

BILLIE W. 
Rating:
5.0

All is good

PATRICK T. 
Rating:
5.0

We were missing the carpet dolly. That is the only complaint I have but we were able to make it work without it.

Jason W. 
Rating:
5.0

Customer did not leave a comment.

RAY H. 
Rating:
3.0

The online check-in and return are a massive joke. It look forever to navigate through the requirements including taking photos of yourself, your drivers lic, where the truck was parked, the dashboard of the truck, location tracking/confirmation, and returning was almost as bad...photos of the interior, the truck bed, where you parked, 20 questions on did you, have you...what a pain in the ass. Surprised they didn't ask for a copy of the gas receipt.

Karl D. 
Rating:
5.0

Even though separated by several states the pickup and drop-off locations were identical in their service. Extremely friendly and efficient.

STEPHEN L. 
Rating:
5.0

Customer did not leave a comment.

ROSS H. 
Rating:
4.0

Customer did not leave a comment.

Ryan T. 
Rating:
5.0

Customer did not leave a comment.

GARY H. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY O. 
Rating:
1.0

Customer did not leave a comment.

Andrew K. 
Rating:
5.0

Customer did not leave a comment.

Rita B. 
Rating:
5.0

Customer did not leave a comment.

Kelly C. 
Rating:
5.0

Nothing. Everything was great

JOHNNIE P. 
Rating:
4.0

Great service and friendly and instructional

RICK FELTON H. 
Rating:
5.0

Check out the steering on the truck

EVA R. 
Rating:
5.0

Excellent service Great!

John H. 
Rating:
4.0

The master scheduler did not communicate my proper time for pick up... more specifically, I asked to pick up my 20 ft. U-haul between 9-9:30am on Saturday the 28th. When I arrived promptly at 9am, the site indicated that my truck wouldn't be available until noon. I had coordinated all my people to support the move. This needs to be improved in the future. I was fortunate that the site did a quick turn around and I was out the door at 10:45am.

Dale R. 
Rating:
4.0

Customer did not leave a comment.

TUNGSAN T. 
Rating:
4.0

Customer did not leave a comment.

JEFFERY C. 
Rating:
5.0

Customer did not leave a comment.

Adam D. 
Rating:
5.0

Online checking and return were good but if it doesn't read ur location on ur phone a oerson is screwed.

Cecilia M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD SCOTT S. 
Rating:
5.0

Customer did not leave a comment.

Deon J. 
Rating:
4.0

I paid for 12 moving blankets and only got 6. Make sure employees know that there is only 6 per bag, so people who pay for 12 get 2 bags.

Tamera B. 
Rating:
5.0

Customer did not leave a comment.

Leslie S. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY S. 
Rating:
5.0

Very clean, easy to complete self pickup and drop off.

franklin T. 
Rating:
5.0

The associate was very nice and helpful.

SHAWN MICHAEL G. 
Rating:
4.0

Make it easier to choose the location of ones pickup location in advance for long distance (one way) rentals.

Kenneth A. 
Rating:
1.0

I spent an hour trying to get my truck, because site down for "scheduled" maintenance. Customer should have been notified of this in advance. Also, spent another hour checking it in due to site problems. I will not rent from uhaul again. MY time is equally important

MARK K. 
Rating:
5.0

Better availability on truck size 20' plus.

Jeffrey L. 
Rating:
5.0

Easy pick up before hours, drop keys in box, easy!

Milissa F. 
Rating:
5.0

Customer did not leave a comment.

LOGAN S. 
Rating:
5.0

Customer did not leave a comment.

Robin T. 
Rating:
5.0

Please improve your online return of your rental

Paula F. 
Rating:
5.0

Very easy to rent and return.

Danielle W. 
Rating:
3.0

We reserved the Uhaul for Friday at 3:00 until Sunday at 3:00. We ended up picking the Uhaul up at 3:45 on Friday. We finished our move early and returned the Uhaul at 4:30 Saturday. We were informed that since we went over the time by 1 hour we would not get a refund for the additional day we had reserved. Times are tough and we worked very hard to try and shave a day off this move, but it was all for nothing. We have rented 4 or 5 times in the last month in a half from Uhaul and the overall experience has been a forgettable one. From high rates to dirty vehicles. I would not rent from them in the future.

Brian V. 
Rating:
5.0

Nothing, thank you soo much

Tyler L. 
Rating:
5.0

The manager of this facility is amazing. She is friendly, professional, and helpful. It was a very pleasant experience.

Kassandra A. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

Eric J. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top