Customer Reviews for Stowaway Self Storage III LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Stowaway Self Storage III LLC

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STEVE P.
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Great customer service and very helpful.

Jay H.
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Nothing to improve on. Sorry. I interacted with two different staff members - both excellent. The vehicle was spotless and in perfect working order. Your 24 hour plan worked much better than Home Depot's rent by the hour. Good value for my money and everything was handled professionally and pleasantly.

Robin D.
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Christine S.
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Francis B.
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Sharon G.
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Marcy R.
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Mark M.
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Tanmay P.
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I had reserved Equipment Dolly with my truck rental but I was not communicated in advance that the dolly was not available. It wasn't mentioned to me either while picking up my rental. I was only able to find about it after I finished my paper work and went to see the truck to find out the dolly was missing. It created a big problem for me while moving my stuff out without the dolly.

Jonathan E.
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Michael C.
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Heather was very nice! And the rental was ready when I got there.

Hector M.
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James O.
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Peter M.
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The cell phone sign-in was a bit more involved than I anticipated. Fortunately the on-site employee arrived early and smoothed things out very quickly. She was great. Highly recommended.

Norman B.
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Thanks for making the pickup and drop off so easy!

David B.
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Joe C.
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ralph C.
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Make sure the vendor knows where the truck is located on their own lot. Wasted time ( 15 mins. ) looking for the 10 footer after being directed to the wrong yard and going back to the office only to find it was on the other side thru a different gate.

Steve T.
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Wendy G.
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James W.
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Matt L.
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Danielle L.
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Matt L.
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Jim S.
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Michael C.
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Jonathan C.
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Gene S.
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Carole C.
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Heather is extremely pleasant and helpful. Would certainly use this location again.

GEORGE K.
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The agent was great

William K.
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Scott S.
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Joe C.
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Scott S.
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Kathleen C.
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Cheryl W.
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Giovanni D.
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I asked the rep to tell me where the Drop off location was she told me it was in Stroudsburg but when the text message came it said it was back in Jersey when it printed out she didn't see it on the paperwork

Stephen W.
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Excellent service, above and beyond expectations from Heather and Antwan. They truly understand the meaning of customer service! Thank you.

David G.
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Sean E.
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I had a reservation to pickup a 15' truck on Friday evening, after work, and return it Saturday evening after an all day conference. During the day, I called to check on my reservation and was told that my reservation was only for Friday and that my 15' truck had been rented to someone else! U-Haul was able to find me a 20' truck that was more costly to rent & got less miles per gallon which added up! Other than it being a more expensive day the truck was immaculate & in good working order.

Maria D.
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Sue C.
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LINDA A.
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Courtney S.
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George P.
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GREAT LOCATION & MANAGER. WE NEEDED A U-HAUL FAST TO HELP A FAMILY MEMBER & WERE VERY HAPPY WE WENT TO THIS LOCATION.

Mark W.
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Their hours are 9-5 during the week and closed on Sundays. We we apprehensive about simply dropping the truck off while not open and putting keys in a drop box without having someone inspect it while we were there so we took time off from lunch to return the truck during our lunch break. Earlier morning hours or later evening hours would be helpful.

bill K.
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Horrible customer service for 24/7 pickup. Keys were not left for me. When I called for assistance they suggested I drive 45 minutes to another location for pickup. I had one rep hang up on me. Unacceptable

MICHAEL L.
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John M.
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Allan B.
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Rahul M.
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Annette Q.
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Heather at Stowaway in Flemington NJ is always pleasant to customers and helpful. We rent from Stowaway all the time.

John S.
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the customer service staff on location very helpful & pleasant to work with Very well run Thanks

Dwayne D.
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The truck was a piece of junk

Tracie S.
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John M.
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Outstanding help from the rental agent

John S.
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very pleasant & helpful manager on site to assist & advise on moving needs - pleasure working with her

david S.
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Khalid H.
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Pat P.
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Very easy and convenient

Charles S.
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Mark W.
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Chelsea S.
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I reserved a specific size truck, for a specific reason, and when receiving my email confirmation 24 hours prior to pick up, I was notified that I'd be receiving a smaller truck. I understand that there is no "guarantee" when reserving a truck, however using a truck that was too small required multiple trips, which cost me additional $$ and was absolutely not what I anticipated.

William K.
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Carolyn M.
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Fantastic customer service- super friendly and made this easy- and I needed a truck FAST... Heather was awesome and saved the day!

Leeann T.
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Excellant rental experience. Heather at the counter was pleasant and most helpful.

david S.
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JOHN M.
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Peter V.
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Richard B.
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Have requested items in stock, ie: furniture pads.

JOE T.
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Drop off center with no contact with personnel.

Christine C.
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Susan H.
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Stowaway Storage has the most friendly and helpful staff.

Shashanka G.
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The location was closed

Mark F.
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Jeniffer Y.
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David C.
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Tony R.
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Kim N.
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Excellent service, knowledgeable made the pick up a breeze

James M.
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Brian G.
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ceferino P.
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Excellent

Douglas M.
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We were very pleased with the excellent service at Stowaway Self Storage. Heather was wonderful! She explained everything to us and made our move so easy! Thank you so much!!!!

Ryan M.
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Location was nice but the mobile pick up and drop off experience is terrible. 30+ minutes on each end of the day wasted and both times I wound up having to call someone to check in/out manually.

Michael C.
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Ben M.
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I will no longer be using U-Haul to transport my belongings. I was overcharged, which was confirmed by both managers, and I am not sure why.

Therese M.
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Delmy J.
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philip P.
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Allan B.
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Ron G.
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This is an excellent facility to rent a U-Haul from. Hands down the best experience I've ever had renting a truck. I called the evening before I needed the truck and was provided the assistance was excellent. I showed up the following morning at 8am, and their office was already opened and the truck I rented was being warmed up for me. The 9' U-Haul I Van I rented was nearly new with less than 150 miles on it. Absolutely would recommend to others (clean, friendly, prompt). Excellent!!

Timothy M.
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My whole order was messed up. Was supposed to pick up in Ewing but got bounced to Horsham last minute. Finally settled on Flemington but got charged extra miles. Flemington office was great but Uhaul overall was very disappointing

Gary S.
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Matthew B.
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Kenneth S.
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Big thanks to Heather for making her available one hour before opening hours on a Saturday, so that I was able to pick up the truck. Fantastic attitude and customer service.

STEVE G.
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the manager/person that took care of me was excellent! the paperwork process was made simple & the van was ready & warmed up.

Keith K.
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Very friendly staff the whole process was quick and easy.

Andrew H.
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CHRIS H.
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Kevin C.
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Customer service was excellent. I arrived 10 minutes before closing, and was treated well. I tough u might have been turned away, but it was a good experience.

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