Customer did not leave a comment.
antoinette motley
Customer Reviews for Stowaway Self Storage IV LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing the office representative was really polite and nice to me and my cousin
Arthur PalmerAlways a pleasant experience!
MINDY PAQUETTEThank you for the friendly service! We enjoy renting a van from you folks.
MINDY PAQUETTEPlace is super clean and organized. The man working there was super nice, patient and helpful! I was so surprised how easy my rental was!
Diane FamulaService is great. Love using this location. Very convenient. Great customer service
David DicksonExcellent business excellent service excellent customer relations
Jay Titusinclude the hand truck with the rental
monroe sparksNothing - you're great!
MINDY PAQUETTEDoing just fine
Larry Reednothing
MINDY PAQUETTEYou are doing everything right!
SUSAN MCCARTHYVery pleasant & will recommend and use again.
gail mettlerAlways sayisfied
dennis adkinsNon. It was a quick and easy service. We even had questions (we did non contact rental) and the gentleman inside still helped us. Will definitely rent from them again if necessary.
Maurice BookerWas that a crack in the windshield? There was a "damage" sticker on it. Is that legal to drive? I'm glad it didn't crack further!
Melinda Robinson-PaquetteAt this rental location, I have no complaints. Friendly and courteous service. Inside of truck clean and full of gas. Excellent!!! Returned clean and full!👌
Deborah brownThe site was horrible to use. I had location services enabled and it kept saying I was at the wrong location. The app worked better but would route me to the browser. So I would have issues again. Overall the pickup and drop off procedure is a nightmare.
Tanya DineThe gentleman was there on time for my pick up and he is very friendly and has great Customer Service. For the truck: The air conditioner was horrible. It was a hot day and It would turn on and off, took a long time to get cool. We were sweating like heck, very disappointing.
Angela MorinCustomer service was great. Pleasant to talk with. Very helpful
aileen donnellyUsing the mobile app has not worked AT ALL!!
Ricky ScottonFriendly and helpful person behind desk
Jack ChumleyThis was probably one of the easiest & smoothest things I have ever done!
Jennifer KerstenGo over thr logistics of where thibgs are located on the truck since not everyone knows where they are...eg mirror adjustment, lights...
Marianne De FronozoEverything was so easy. The paperwork only took a few minutes which did not take away from my time I needed the vehicle
Marianne De FronozoUhaul at Stowaway in Phillipsburg NJ came right through last minute when my initial pick up truck reservation changed to pick up 25 miles gỉ thẻ
Thomas WynnThe location itself was fine. However, when I originally reserved my truck, it was "guaranteed" for a much closer location. I happened to check my uhaul order a couple days before the rental, only to find that my truck was no longer guaranteed and I was being sent to somewhere much farther away. No one had contacted me about this, nor did I receive any emails. The truck also had a check engine light for the whole time I had it.
Kaitlin SchwartzThe app and after hours check in needs to be explained better I would rented on a day when your facilities was open the process was taxing and frustrating as hell I had to call the 1888 number three times
Rob FrantzOne of the best uHaul outlets. Friendly and efficient staff.
MANNAPPER ANANDAKeep up the great work 👍
JEROME MUMFORDYour U-Haul website is very unfriendly & difficult.
PETER KANAKARIS/A
JEROME MASONGreat service and Christina, the woman in charge was very Helpful and polite.
RICHARD CANALELady who helped us was pleasant, helpful and efficient!
JOAN FASANELLOProperty was immaculate. Assistance was amazing.
Erika CookThe driver and passenger areas were very clean. The back area could have used some cleaning, specifically the floor area. I had to use some old sheets to keep my belongings clean.
MARYANN KAVANAUGHAvailability of larger size trucks
RAYMOND BUCKWALTERNo comment everything is clean and I like Uhaul
MIREILLE TOUABOYGreat palce
Jonathan DeemerNo changes needed. The staff was helpful and courteous. Highly recommend this location.
Todd BoyerVehicle was very low on oil, and warning light came on during use. Required 2 quarts of oil, and oil in vehicle was very dark, in dire need of changing.
philbrook WilliamVery smooth process. The lady on-site was super helpful. The truck was clean and easy to use, and pick up and drop off were seamless. Highly recommend!
Rebecca RabinNothing comes to mind.
Wayne LangeVery kind staff
Shelese FranklinVery friendly and professional
Leonard MichalowskiCustomer service was above and beyond my expectations.
michael zakrewskiCustomer service representative was very good. Helped me when I wanted to upgrade my rental, if it was available and it was. She was very friendly. Thank you.
Mary Bullock