Customer Reviews for Stowaway Self Storage IV LLC
(U-Haul Neighborhood Dealer)

352 reviews

1095 Rte 22 W   Phillipsburg, NJ 08865

(908) 213-7003

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 12/24/2021 - 12/25/2021: Closed

Services at this Location:

Contact Us

(908) 213-7003

1095 Rte 22 W
Phillipsburg, NJ 08865

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 12/24/2021 - 12/25/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

James L. 
Rating:
5.0

Customer did not leave a comment.

EVANGELIN C. 
Rating:
4.0

Customer did not leave a comment.

ROBERT J. 
Rating:
5.0

Keep up the great work 👍

JEROME M. 
Rating:
5.0

Customer did not leave a comment.

TYEESHA M. 
Rating:
4.0

Customer did not leave a comment.

ROBERT K. 
Rating:
5.0

Your U-Haul website is very unfriendly & difficult.

PETER K. 
Rating:
5.0

/A

JEROME M. 
Rating:
5.0

Customer did not leave a comment.

mark G. 
Rating:
5.0

Great service and Christina, the woman in charge was very Helpful and polite.

RICHARD C. 
Rating:
5.0

Customer did not leave a comment.

Nancy M. 
Rating:
5.0

Lady who helped us was pleasant, helpful and efficient!

JOAN F. 
Rating:
5.0

Customer did not leave a comment.

SHONA D. 
Rating:
5.0

Property was immaculate. Assistance was amazing.

Erika C. 
Rating:
5.0

The driver and passenger areas were very clean. The back area could have used some cleaning, specifically the floor area. I had to use some old sheets to keep my belongings clean.

MARYANN K. 
Rating:
5.0

Customer did not leave a comment.

ELIJAH C. 
Rating:
5.0

Customer did not leave a comment.

Shona D. 
Rating:
5.0

Availability of larger size trucks

RAYMOND B. 
Rating:
5.0

Customer did not leave a comment.

Gennifer P. 
Rating:
5.0

Customer did not leave a comment.

Daniel D. 
Rating:
4.0

Customer did not leave a comment.

CHARLES C. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE T. 
Rating:
5.0

Customer did not leave a comment.

Roy G. 
Rating:
5.0

Customer did not leave a comment.

Loren M. 
Rating:
5.0

Customer did not leave a comment.

Karen A. 
Rating:
5.0

No comment everything is clean and I like Uhaul

MIREILLE T. 
Rating:
5.0

Customer did not leave a comment.

Simone T. 
Rating:
5.0

Customer did not leave a comment.

Julio B. 
Rating:
5.0

Great palce

Jonathan D. 
Rating:
5.0

Customer did not leave a comment.

Wayne L. 
Rating:
5.0

No changes needed. The staff was helpful and courteous. Highly recommend this location.

Todd B. 
Rating:
4.0

Customer did not leave a comment.

Tonya S. 
Rating:
5.0

Customer did not leave a comment.

RICHARD K. 
Rating:
5.0

Customer did not leave a comment.

Hector F. 
Rating:
4.0

Vehicle was very low on oil, and warning light came on during use. Required 2 quarts of oil, and oil in vehicle was very dark, in dire need of changing.

philbrook W. 
Rating:
5.0

Customer did not leave a comment.

SUZANNE O. 
Rating:
5.0

Very smooth process. The lady on-site was super helpful. The truck was clean and easy to use, and pick up and drop off were seamless. Highly recommend!

Rebecca R. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH L. 
Rating:
5.0

Customer did not leave a comment.

susan A. 
Rating:
5.0

Customer did not leave a comment.

AUDRENA C. 
Rating:
5.0

Customer did not leave a comment.

ANDREA F. 
Rating:
5.0

Customer did not leave a comment.

NICOLE C. 
Rating:
5.0

Nothing comes to mind.

Wayne L. 
Rating:
5.0

Customer did not leave a comment.

Randy M. 
Rating:
5.0

Very kind staff

Shelese F. 
Rating:
5.0

Customer did not leave a comment.

KELLY K. 
Rating:
5.0

Very friendly and professional

Leonard M. 
Rating:
5.0

Customer did not leave a comment.

David T. 
Rating:
5.0

Customer service was above and beyond my expectations.

michael Z. 
Rating:
5.0

Customer did not leave a comment.

Ron F. 
Rating:
5.0

Customer service representative was very good. Helped me when I wanted to upgrade my rental, if it was available and it was. She was very friendly. Thank you.

Mary B. 
Rating:
5.0

Customer did not leave a comment.

Asia M. 
Rating:
5.0

I was told upon pick up, that I might have a problem with the air conditioner. I was told to turn it off for a minute, then turn it back on. The A/C hardly worked for the entire trip. I called the office to let them know. I was just disappointed, that there were no apologies or no compensation for the inconvenience. Overall, staff was friendly, the location and equipment was sanitized.

mark M. 
Rating:
5.0

Nothing. Everything was Exceptional.

DIANE H. 
Rating:
5.0

I personally had a great experience renting one of your trucks. The ramp worked perfectly and the truck drove well. I can't think of anything I could suggest to improve upon.

Diane M. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

Margaret Ann B. 
Rating:
5.0

Clean windshield inside and out

JOSEPH O. 
Rating:
5.0

Customer did not leave a comment.

BRYANT Y. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
5.0

Treat them the same way you treated me :-)

trafford M. 
Rating:
5.0

The two customer service representatives that assisted me today were great. They were polite, knowledgeable and answered my queations. They were very professional and helpful. I forgot a box in the truck when I retunred it and a few minutes later the woman called to inform me. If not for her I would have lost all my photos and albums. I am very appreciative for her doing that. Great job to those who work at this location. Its a great place to go for storage rentals and truck rentals.

ROY G. 
Rating:
5.0

Customer did not leave a comment.

Edward K. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
5.0

Customer did not leave a comment.

Hector M. 
Rating:
5.0

Customer did not leave a comment.

Donna T. 
Rating:
5.0

The place was excellent and they went out of their way to try to help us. The sign in and pick up process on your app was less then satisfactory. We were there for over 45 minutes trying to get approval because of a glitch in your app.

alexandra W. 
Rating:
5.0

I had a great experience

Christopher N. 
Rating:
5.0

Customer did not leave a comment.

Julie G. 
Rating:
5.0

GREAT LOCATION!! Extremely pleasant to deal with. Very clean and professional. THANKS!!

Glen S. 
Rating:
4.0

Customer did not leave a comment.

Adrian W. 
Rating:
5.0

Staff was very helpful and friendly

Donna A. 
Rating:
5.0

Quick service

carol P. 
Rating:
5.0

Excellent customer services and friendly environment.

Rosa L. 
Rating:
5.0

Christine was very knowledgeable and friendly

mary B. 
Rating:
5.0

Customer did not leave a comment.

Kacie A. 
Rating:
5.0

Customer service was great... very helpful. Allowed me to change reservation to 24 hrs instead of 6 with no extra charge! Only drawback was they didn't take my card when I got there BUT, gave a small cash deposit and even got money back when I returned it. Just wish I could afford to rent from them for a one way long distance move. Definately recommend them for daily local use.

Donna Y. 
Rating:
5.0

Can't think of anything! It all went smooth!

nancy F. 
Rating:
5.0

Friendly, efficient service.

Peter O. 
Rating:
5.0

Customer did not leave a comment.

monique O. 
Rating:
4.0

Everything was neat and clean and well-maintained

david M. 
Rating:
4.0

Customer did not leave a comment.

Daniel W. 
Rating:
5.0

Update your vehicles thanks

edward G. 
Rating:
5.0

Customer did not leave a comment.

Paulo M. 
Rating:
5.0

Customer did not leave a comment.

Shawn M. 
Rating:
5.0

Customer did not leave a comment.

Alan S. 
Rating:
5.0

Customer did not leave a comment.

Susan B. 
Rating:
5.0

Well.. The service was excellent.. the truck was perfect for our purposes, was clean, and worked very well. The only "complaint" I have is that your advertising is a might bit deceptive.. The truck rental itself was $39.90 for two days - but with all the additional charges (some plain - but others veiled) the bill came to $94.98.. That is almost two and a half times the rental fee. I don't think that demonstrates transparency in advertising - Do you?

William S. 
Rating:
3.0

I wanted a 10' ft truck because the rate was better. During the booking process there was a line that said the 9' van was gonna be on standby. Next thing I know I'm being charged for a 9' van... I most likely won't use U-Haul anymore

Tyler G. 
Rating:
5.0

very nice people to deal with especially Chris-she was great and most helpful

john S. 
Rating:
5.0

Chris is friendly, helpful and a delight to deal with.

Richard B. 
Rating:
5.0

Good experience, thank you. Will recommend this truck rental service to others.

steven R. 
Rating:
5.0

Customer did not leave a comment.

Charlie R. 
Rating:
5.0

Customer did not leave a comment.

Charles R. 
Rating:
5.0

Loved it

Jason R. 
Rating:
5.0

Customer did not leave a comment.

Charles R. 
Rating:
5.0

Great customers service... staff was very helpful

monique O. 
Rating:
5.0

Customer did not leave a comment.

Joseph O. 
Rating:
5.0

Customer did not leave a comment.

John F. 
Rating:
5.0

The only issue we had was that the back door was too hard to pull down and latch and the door was too sensitive when we went to open it and snapped open

robert W. 
No reviews have been submitted for this location.

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