Customer Reviews for Stowaway Self Storage IV LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Stowaway Self Storage IV LLC

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AUDRENA C.
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Customer did not leave a comment.

ANDREA F.
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NICOLE C.
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Wayne L.
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Nothing comes to mind.

Randy M.
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Shelese F.
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Very kind staff

KELLY K.
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Leonard M.
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Very friendly and professional

David T.
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michael Z.
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Customer service was above and beyond my expectations.

Ron F.
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Mary B.
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Customer service representative was very good. Helped me when I wanted to upgrade my rental, if it was available and it was. She was very friendly. Thank you.

Asia M.
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mark M.
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I was told upon pick up, that I might have a problem with the air conditioner. I was told to turn it off for a minute, then turn it back on. The A/C hardly worked for the entire trip. I called the office to let them know. I was just disappointed, that there were no apologies or no compensation for the inconvenience. Overall, staff was friendly, the location and equipment was sanitized.

DIANE H.
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Nothing. Everything was Exceptional.

Diane M.
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I personally had a great experience renting one of your trucks. The ramp worked perfectly and the truck drove well. I can't think of anything I could suggest to improve upon.

JOHN B.
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Margaret Ann B.
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JOSEPH O.
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Clean windshield inside and out

BRYANT Y.
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John R.
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trafford M.
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Treat them the same way you treated me :-)

ROY G.
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The two customer service representatives that assisted me today were great. They were polite, knowledgeable and answered my queations. They were very professional and helpful. I forgot a box in the truck when I retunred it and a few minutes later the woman called to inform me. If not for her I would have lost all my photos and albums. I am very appreciative for her doing that. Great job to those who work at this location. Its a great place to go for storage rentals and truck rentals.

Edward K.
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WILLIAM B.
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Hector M.
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Donna T.
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alexandra W.
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The place was excellent and they went out of their way to try to help us. The sign in and pick up process on your app was less then satisfactory. We were there for over 45 minutes trying to get approval because of a glitch in your app.

Christopher N.
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I had a great experience

Julie G.
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Glen S.
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GREAT LOCATION!! Extremely pleasant to deal with. Very clean and professional. THANKS!!

Adrian W.
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Donna A.
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Staff was very helpful and friendly

carol P.
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Quick service

Rosa L.
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Excellent customer services and friendly environment.

mary B.
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Christine was very knowledgeable and friendly

Kacie A.
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Customer did not leave a comment.

Donna Y.
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Customer service was great... very helpful. Allowed me to change reservation to 24 hrs instead of 6 with no extra charge! Only drawback was they didn't take my card when I got there BUT, gave a small cash deposit and even got money back when I returned it. Just wish I could afford to rent from them for a one way long distance move. Definately recommend them for daily local use.

nancy F.
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Can't think of anything! It all went smooth!

Peter O.
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Friendly, efficient service.

monique O.
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david M.
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Everything was neat and clean and well-maintained

Daniel W.
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edward G.
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Update your vehicles thanks

Paulo M.
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Shawn M.
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Alan S.
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Susan B.
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William S.
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Well.. The service was excellent.. the truck was perfect for our purposes, was clean, and worked very well. The only "complaint" I have is that your advertising is a might bit deceptive.. The truck rental itself was $39.90 for two days - but with all the additional charges (some plain - but others veiled) the bill came to $94.98.. That is almost two and a half times the rental fee. I don't think that demonstrates transparency in advertising - Do you?

Tyler G.
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I wanted a 10' ft truck because the rate was better. During the booking process there was a line that said the 9' van was gonna be on standby. Next thing I know I'm being charged for a 9' van... I most likely won't use U-Haul anymore

john S.
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very nice people to deal with especially Chris-she was great and most helpful

Richard B.
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Chris is friendly, helpful and a delight to deal with.

steven R.
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Good experience, thank you. Will recommend this truck rental service to others.

Charlie R.
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Charles R.
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Jason R.
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Loved it

Charles R.
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monique O.
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Great customers service... staff was very helpful

Joseph O.
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John F.
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robert W.
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The only issue we had was that the back door was too hard to pull down and latch and the door was too sensitive when we went to open it and snapped open

judy R.
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Chris was so nice to my daughter and my self. She was so friendly and so helpful.

James D.
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Customer did not leave a comment.

Cairline V.
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The staff is courteous and professional!

James S.
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Better selection. I ended up with a small box truck, but all I needed was a van.

Robert G.
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Elmer D.
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every thing was excellent

Christine B.
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jen L.
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Gerald Q.
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Just continue to provide the same great service that I experienced.

LEKAN O.
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Superb customer services.

Richard M.
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I clearly stated that I lived 50 miles away but they entered my truck as in-town, so I am being charged a $258 wrong dropoff location fee.

deborah B.
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Fix the vans/trucks immediately so they will always be available for customer rental.

Ralph D.
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sharon O.
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Chris is wonderful! She's got it all goin' on. She knows her equipment. Everything is always effortless and that's why I always use this location.

Robert T.
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cynthia P.
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John G.
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Ian T.
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Make sure the trucks are looked over before renting them. After I had already given my card and ran it through, I was then notified there may be slight rain in truck after few days of heavy rain. Opened the back and there was a literal puddle in the back. I had to then go out and buy a sheet to place down so my furniture didn't get wet after dumping the water out. Other than that, the truck was okay. The people at stowaway are beyond great. But the location sucks due to the one way. I had to do circles over and over up and down th highway. Miss the exit cause of an idiot driver cutting you off.? Gotta drive another ten minutes just to get back to the storage unit.

Scott M.
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robert I.
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andres B.
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Melvin E.
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Sarah H.
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Speak to the person who makes the reservation, don't keep changing pick up place.

David R.
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The gentleman at the desk was very helpful and explained the process well. He even coached me on the bridges to use on my way that accommodates the size truck that I rented.

Marie G.
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Sarah S.
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Chris at the front desk was so sweet and pleasant! It was super easy to rent from this location and very convenient. Thanks!

Christine H.
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Clean facility, front desk representative was friendly and personable, would definitely return if I have to rent another truck

John S.
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Great job!

judie H.
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Everything went well from start to finish!

robert H.
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Customer did not leave a comment.

Stanislaw C.
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Host more trucks.

Fred N.
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I personally want to thank you for the overall excellent service that uHaul provided. Your rates are eccellent and each and every customer service representative provided outstanding and accurate information. I will definitely use you again and again and again

Jhoel Q.
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Great and friendly customer service with a smile. All information about the rental was well explained. Thank you very much!

William S.
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The attendant was very helpful and polite. She should get kudos for her work.

charles D.
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Excellent service!

alex M.
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Customer did not leave a comment.

Maureen S.
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I have rented U-Hauls from many local locations. The customer service at Stowaway is excellent and I will rent there from now on.

wayne D.
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Kelle A.
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very helpful and friendly staff

No reviews have been submitted for this location.

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