Customer Reviews for Stowaway Self Storage V

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Stowaway Self Storage V

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

edward P.
Rating:

We returned the truck on Sunday when no one was there. The next day we went back to confirm the bill and the person in Easton was very rude saying we did not leave it in the correct spot. We stated there was no sign saying where to park. My husband parked in a spot that did not block traffic.

ROBBIN H.
Rating:

I ordered a 26 ft truck and got a 20 ft stuff was left behind and now I have to get another truck not happy :(

Mark G.
Rating:

Customer did not leave a comment.

John W.
Rating:

No problems.

Bonnie M.
Rating:

Customer did not leave a comment.

jonathan G.
Rating:

Worker at location was very helpful and respectful. He called me to explain the entire process of using your mobile device for picking up and returning the device. He even came out and asked if I was ok and needed any help.

Richard V.
Rating:

Customer did not leave a comment.

Bridgette M.
Rating:

Customer did not leave a comment.

Matthew B.
Rating:

Customer did not leave a comment.

joseph C.
Rating:

Customer did not leave a comment.

Fred C.
Rating:

Customer did not leave a comment.

Henry B.
Rating:

Customer did not leave a comment.

RUSSELL L.
Rating:

The interior cab was filthy, had dog hair all over and smelled like dog. Older model truck with high mileage. The truck was ready at 8:00 as requested.

Isabella E.
Rating:

Customer did not leave a comment.

Sabrena W.
Rating:

Customer did not leave a comment.

Liam B.
Rating:

Customer did not leave a comment.

Stephaine B.
Rating:

First person who made my reservation schedualed me to pick up a uhaul at a place that was closed. This caused me a great inconevencience because I drove to a place that cost me time and gas since I had to call uhaul when I realized the place wasn't going to open. I was left on hold numorurse of times and after speaking with 3 uhaul representatives, I was finally able to get to a location where there was a uhaul available. I had a horrible experience with uhaul.

John B.
Rating:

Generally, I like U Haul as a vendor. I was annoyed that the pick up location had posted hours for 8:00 AM on Saturday. I reserved a truck for 8 AM and arrived at 7:50 AM. The employee did not arrive until 8:30 or so, causing me both time and money with my moving help. Moving is stressful and expensive enough, without a business opening and closing with dependable hours. John Betsker

Ryan G.
Rating:

Stowaway was had contract to go when I arrived which made the pick up easy and quick. Greatly appreciated. Truck performed well but was due for service. Check engine light was on and several bulbs were burned out (headlight, tail light, brake light).

Jay V.
Rating:

The Agent who took care of us in the Easton Location was EXCELLENT!.. this is our first experience with your company and he provided outstanding service.

Eldar S.
Rating:

Customer did not leave a comment.

tammi W.
Rating:

Customer did not leave a comment.

Antonino I.
Rating:

Customer did not leave a comment.

Andrew M.
Rating:

Customer did not leave a comment.

Vasilios V.
Rating:

Customer did not leave a comment.

Ben M.
Rating:

Customer did not leave a comment.

Eric S.
Rating:

Lamar is great

David W.
Rating:

Customer did not leave a comment.

Andrea O.
Rating:

Charges for gasoline too high

MIldred W.
Rating:

Customer did not leave a comment.

JAMES H.
Rating:

Customer did not leave a comment.

Victor R.
Rating:

Customer did not leave a comment.

Mark V.
Rating:

Price seemed a little high for the amount of miles and use..

Sonya G.
Rating:

Customer did not leave a comment.

Debra H.
Rating:

Customer did not leave a comment.

Niklaus W.
Rating:

Sales rep of Uhual was 30 mins late with people waiting, and no apology for showing up late. I understand things happen, but to open a business late without an apology is wrong.

Janet K. D.
Rating:

The place has poor signage.

Janet K. D.
Rating:

Customer did not leave a comment.

DONOVAN A.
Rating:

Customer did not leave a comment.

Nassim R.
Rating:

Friendly staff but slow

Mubaashir U.
Rating:

Customer did not leave a comment.

edward T.
Rating:

Customer did not leave a comment.

Mary B.
Rating:

I had to drop this truck off before this location opened therefore I was unable to resolve my furniture pad situation plus the storage location was unaware of the first month's rent free deal.

David C.
Rating:

Customer did not leave a comment.

Jill S.
Rating:

Customer did not leave a comment.

BRIAN W.
Rating:

We dropped off after hours; however, it was easy to find.

Thomas S.
Rating:

Customer did not leave a comment.

JAMAL W.
Rating:

Customer did not leave a comment.

bob L.
Rating:

Nothing, it was great. Thanks, move went smoothly.

RICK K.
Rating:

Customer did not leave a comment.

Wendell J.
Rating:

Customer did not leave a comment.

ELAINE K.
Rating:

My experience left nothing to improve. The customer service rep at this location was very helpful and polite.

John C.
Rating:

Customer did not leave a comment.

Sherwin M.
Rating:

The gentlemen who helped us was very polite and helpful. Rare traits in today's society.

BILL R.
Rating:

Very little parking for customers at this location

joseph H.
Rating:

keep it the same

KENNETH K.
Rating:

Customer did not leave a comment.

JOHN F.
Rating:

lemar was very nice and a profetional the storage locker was clean and I am very pleased to store my belongings at that location

GEORGE K.
Rating:

Customer did not leave a comment.

PETER H.
Rating:

No suggestions. I had no problems dropping off the equipment.

PETER H.
Rating:

Customer did not leave a comment.

mike P.
Rating:

The places I ended up getting the truck from was great but every time i rent with you guys there is always a problem. I went into another store in easton and talked to a guy to make sure i could get the truck i need from THAT location at 7am the next day i was called later that day and was told a new location and that they didn't open till 10am. I had to change all my plans around. Every time i rent with you guys something like this happens. Your whole business is logistics and you are the worst at having the right trucks at the right location when it is needed. I will most likely be going with a different moving company from now I just don't have time to track down my own truck after i went out of my way to go into one of your stores to make sure this didn't happen in the first place.

DEBBIE T.
Rating:

Customer did not leave a comment.

JOSEPH F.
Rating:

Customer did not leave a comment.

JOHN B.
Rating:

nothing

RICHARD R.
Rating:

Ensure that the location specified is available.

steven B.
Rating:

Customer did not leave a comment.

Scott F.
Rating:

Had problems with reservation which caused a great deal of stress and ended up costing me more money than it should have. Not sure who or what was to blame for the reservation mistakes.

christine H.
Rating:

It's not a real uhaul location. I reserved a 24ft truck and only got a 17 ft truck. They gave me the 17ft truck price for the rental but then it took me over 5 loads to do the job! Not a good experience! They charged me for blankets that weren't returned when I didn't get the proper amount of blankets to begin with!

DARRYL F.
Rating:

Having other truck sizes available. originally wanted a van type vehicle but was not available, so we used the next smallest truck. It worked out well for us but I feel more comfortable driving the van type.

ISADORE C.
Rating:

Customer did not leave a comment.

Kimberly M.
Rating:

Nothing. Everything was great. Lamar was very helpful too.

MARIE C.
Rating:

Customer did not leave a comment.

WILLIAM C.
Rating:

Customer did not leave a comment.

JOHN S.
Rating:

Really satisfied with the NEW truck. A really pleasant flawless business transaction. Thanks

WAYNE D.
Rating:

I reserved a furniture dolly, and they didn't have one for me. We had to wait ten minutes for the operator to show up after the stated opening time.

JANELLE G.
Rating:

Very happy that we could drop u-haul off at the storage facility we wanted! Great service!

TIMOTHY L.
Rating:

Customer did not leave a comment.

Craig R.
Rating:

The office opened 10 minutes late and I have been charged for my estimated mileage rather than my actual mileage.

PAUL G.
Rating:

1) Sell higher quality supplies, such as mattress bags. The bag I bought was poor quality but the same price as the one I later bought from Wal-Mart. 2) The unit I rented was very clean. I encourage management to maintain this level of cleanliness. 3) Improve outdoor lighting for evening access. 4) The property is on a slope. Flooding in the units is a constant threat. Please make sure drainage is maintained.

NOEL J.
Rating:

Have a broader selection of trucks available. Service was great--Kevin was very helpful and professional.

ALBERT K.
Rating:

Customer did not leave a comment.

Deborah H.
Rating:

No need to improve anything-customer service was excellent!

ALLAN A.
Rating:

Customer did not leave a comment.

CHRIS T.
Rating:

Customer did not leave a comment.

RYAN H.
Rating:

Customer did not leave a comment.

NANCY B.
Rating:

Customer did not leave a comment.

BRUCE F.
Rating:

The gentleman was extreamly nice, but he had some problems with the computer interface on check-in, which I believe was more the computer program's fault than his. He was very apologetic and helpful and I felt bad for him.

william V.
Rating:

Have a office person instead of a maintenance person doing office work

No reviews have been submitted for this location.

Back
To Top