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LARRY G
Customer Reviews for Street Sounds & Tint
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
DJ at the front desk was fantastic. This was my first time renting a truck and DJ took the time to answer all of my questions thoroughly, explained where important information on my invoice was located should I run into issues on the road, and walked me through what to expect when returning the truck in another state. He was friendly, helpful, and someone I would definitely recommend to others looking for reliable service.
MORGAN HReally helpful and respectful
MEISEAH WI was supposed to drop off a an other place they weren’t open. This other place was about a mile away and had no problem taking the Truck. Nice guy.
Dave TThis truck had shifting issues when driving.
COURTNEY SQuick and smooth transaction. I was in and out in about 5 minutes! I would definitely recommend to a friend.
kalandra bThe owner of this location was super helpful, and pleasant to deal with.
Coy CNot open but had no issues returning our truck.
ROBERT HTell the location great service.
Rodney QTruck was dirty and smelly and if I had another choice and time I would have returned it. Never again.
Donovan CKeep doing what they where doing.
edwin sVery friendly and service was great. Nice clean truck
Janet TDropped off truck when location was still closed so don’t know about the location
Anna PEasy on both ends.
STEVEN GNothing at this time. Guys at Street Sound and Tint were great! Thanks!
Eric WThe transport for my brand new car the ramp fell as we were driving my car on the ramp I am waiting for a refund for the one transport also the tire was bad all they way from NC to Orlando Florida we had to keep stopping for air in the tire!!!! Dangerous not acceptable I have never had issues with Uhaul 772/828-6296 Please call me
John RThe floor was covered in dirt, dolly/rags left on with zip ties already broken we were told that if i hadnt of called and mentioned it they wouldve charged for the use of them. Brown liquid was also left on the walls
Conner BLocation was well-maintained.
Lisa LI drove in and parked in the open lot. I took a pic of the fuel level and mileage and showed the counter guy. He signed it off and thanked me for my patronage. 100% professional in every way, and took less than a minute to drop off.
Robert CEasy day. Very well organized.
Robert PFast, efficient and very friendly staff. Happy customer here. Thanks guys. Improve? Hmm, only thing I can think of is maybe modernize the truck with rear view cameras or something.
Mikiko SWouldn’t recommend Uhaul period!! I was told I could return rental at this location at 9am and the location doesn’t open until 11am.
Sharise MThis was used for after hours drop off.
Jerry JSo used to dealing with storage facilities with sub-par help that is not present half the time I show to pickup. This location was a breath of fresh air. All the staff was great at answering my questions and getting the paperwork done fast. Will make sure to use this location moving forward for any moves in the Jacksonville area.
Suzanne MWe have used a bunch of local dealers, and this by far is the most friendly. Location was clean and inviting.
Nicholas BToo far into Jacksonville for us
Thelma CThe uhaul truck wasn't swept out by the last person who rented it . I swept the trash up that the last person left in the uhaul .
Carol HThis young man could teach customer service! He greeted me at the door with a hand shake and ask “are you Mr. Simmerman?” It was a pleasure to see this type of customer service.
Wayne SI arrived to find the place didn’t have the truck I reserved not only myself but 3 other people had the same problem that morning. They finally found me a truck but cost me money to my movers who had to wait a hour for me actually to get a truck. I’m very disappointed and don’t know if I will use uhaul again for such a big inconvenience. No one has called about this situation yet.
KEYSHA SHave better 24/7 customer service.
simmon sNight drop-off. Big parking lot to turn a trailer around in with good light. Super easy to drop off. Two thumbs up!
Tamar NThis store said that they could not add miles when a piece of equipment broke. I was informed by 2 other stores that they could have helped and decided not to.
Julie CThe guys were very helpful.
John BExcellent customer service ☺️
Stephanie CNo complaints.
CECELIA RCommunicate..
Ellen MThe main issue was your call center giving me wrong information .
Arlene RThe amount of help, information and service was PHENOMENAL! The amount of stress that comes with a major relocation was eased! Thank you for all the help & professionalism. I'll not only use again in the future but suggest friends & family to do so as well!
Joseph DOriginal drop off location was unmanned with no contact info. I contacted another location myself and the employee was able to help me and accepted the trailer at their location
TREVOR MI asked for a dolly as I had paid to rent one and one was not given to me. The truck was basically empty when I received it. Over all it was fine and I made it work but I paid for this service and did not receive an item I rented and had to completely fill the tank.
Courtney WThe overall experience was so bad that I wouldn’t recommend I haul to anyone
Miguel CIt would be nice to know about the pre-inspection process before leaving the lot. - not just getting the keys and getting told it's ready. Have your trucks go through a vehicle inspection; the truck needs an alignment done, and the break wasn't breaking correctly after the truck was full.
Antonio TI couldn't understand 3 eights and I got fuel gauge wrong, instead of calling me they charged me without allowing me to refill, and it was more than I could afford
Alejandro MAppreciated letting me know what drop off location was most convenient for Me !
kevin kThe entire process was nice and smooth!
Renee C