Customer Reviews for Strictly Neon
(U-Haul Neighborhood Dealer)

406 reviews

1637 W Currahee St   Toccoa, GA 30577

(706) 391-6150

Office Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: 8 am - 12 pm

Services at this Location:

Contact Us

(706) 391-6150

1637 W Currahee St
Toccoa, GA 30577

Services at this Location:

Office Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: 8 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Returned after hours

RODNEY D 
Rating:
5.0

If you're renting a U-Haul in Toccoa area, this is the place to go.

Charles G 
Rating:
5.0

Nothing, easy process and professional. Also knowledgeable about the services.

Angelina W 
Rating:
5.0

Customer did not leave a comment.

Daniel C 
Rating:
5.0

Smooth transaction, thanks.

Teresa K 
Rating:
5.0

Customer did not leave a comment.

Virginia C 
Rating:
5.0

Customer did not leave a comment.

Doreen D 
Rating:
5.0

Customer did not leave a comment.

Michael P 
Rating:
5.0

Very good experience with the dealer and equipment

Dale S 
Rating:
5.0

Get better trucks

Holly P 
Rating:
5.0

Keith was great. I had never rented a toy hauler and Keith showed me all about using it and tips.

harold b 
Rating:
5.0

Keith is awesome! I always know I’m gonna get good service when I use him!

Sarah K 
Rating:
5.0

Love the owner he is great.

RICHARD R 
Rating:
5.0

The gentleman was polite and informative on proper towing techniques and safety

Michael B 
Rating:
5.0

Keith is awesome. The trucks he offers are very clean and he makes sure that your rental needs are met by great communications regarding your rental. When I rent from U-Haul, I only rent from his place of business.

Roseanna W 
Rating:
5.0

Customer did not leave a comment.

Oguzhan G 
Rating:
5.0

Customer did not leave a comment.

Brittany H 
Rating:
5.0

Keith should be Mr. U Haul! He is courteous, knowledgable and personal. If U Haul values customer service then Keith should be recognized for his abilities!

ANTHONY R 
Rating:
5.0

Keith was great. He is organized and quite the conversationalist. He had me in and out at pick up and drop off in a very timely fashion.

ANTHONY R 
Rating:
5.0

Keith is the man to go to for uhaul transactions. He is there there when I need him and is very eager to help. Keith know what it takes to get you what you need and on your way. I have had more than 10 rentals from this location and it is always a great place to do business. Top notch guy with top notch service.

Jeremiah R 
Rating:
5.0

Customer did not leave a comment.

Michelle R 
Rating:
4.0

Customer did not leave a comment.

Donna P 
Rating:
5.0

Customer did not leave a comment.

Warren K 
Rating:
5.0

Keith runs a great business!

PHILIP H 
Rating:
5.0

Customer did not leave a comment.

benjamine c 
Rating:
5.0

Customer did not leave a comment.

Jennifer O 
Rating:
5.0

Customer did not leave a comment.

REBECCA L 
Rating:
3.0

The cargo van I rented smelt really bad like pets were staying in it. Crumbs everywhere and sticky stuff all over and pet hair on the seats. It was disgusting. I used a spray from home to clean some of it and accidentally left the spray bottle in the cargo van. I called to ask if I could come get the van and Keith told me that sometimes someone comes by to borrow it and will probably bring it back by the time I got there….uh what?!. It was hard for me to take pictures because the van was parked in standing water.

Sarah O 
Rating:
5.0

Customer did not leave a comment.

althea g 
Rating:
5.0

Customer did not leave a comment.

Stacy U 
Rating:
5.0

Customer did not leave a comment.

JARVIS S 
Rating:
5.0

Excellent customer service. Will definitely use in the future and recommend to friends.

Corey M 
Rating:
5.0

Very friendly helped me rent a truck same day. It’s was nice not having to get frustrated trying to do it all online. If I need to rent again I will go straight to him.

Brandi C 
Rating:
5.0

Very please with the ease of drop off. Friendly & helpful.

SUSAN S 
Rating:
5.0

Customer did not leave a comment.

SUSAN H 
Rating:
5.0

Keith was very friendly and helpful. He helped me check in from his phone. The business is well maintained and I would recommend him to others.

JAMES M 
Rating:
5.0

Customer did not leave a comment.

Shayne B 
Rating:
5.0

Customer did not leave a comment.

Phil P 
Rating:
5.0

Customer did not leave a comment.

David A 
Rating:
5.0

Keith provided exceptional service!

KAHN M 
Rating:
4.0

The truck was terrible 3 miles to the gallon,..............

vincent l 
Rating:
4.0

Keith, the owner, was vey personable and helpful.

DALE S 
Rating:
5.0

Let me rent the unit at the place I reserved it. I initially reserved it for an 8 am Sunday pickup at Strickly Neon, Toccoa, BUT the U-Haul global system changed it to another location in Toccoa which was out of the way for me. BIG PROBLEM - went to pick it up on Sunday and BAM!! The other location is NOT OPEN ON SUNDAYS!!!! I tried to call their number but the answering system would not allow me to leave a message - kept looping back to intro message - “customer service at its finest” What system would change my original rental location for a Sunday pickup to a location that is closed on Sundays??? Pure stupidity, IMHO. BUT, Strictly Neon came to my rescue and still had a truck for me to rent. Keith Ryan is a great person and a superb business to interact with for rentals. I’m happy with my rental, but it could have been disastrous for me today if it had not been for Keith coming to my rescue.

Roseanna W 
Rating:
5.0

Customer did not leave a comment.

ZACARY L 
Rating:
5.0

Customer did not leave a comment.

Bianca H 
Rating:
5.0

Customer did not leave a comment.

VESEY W 
Rating:
5.0

Customer did not leave a comment.

Margarett C 
Rating:
5.0

Outstanding customer service!!!

Timothy P 
Rating:
5.0

Customer did not leave a comment.

Jennifer R 
Rating:
5.0

Customer did not leave a comment.

RETINE A 
Rating:
5.0

Customer did not leave a comment.

DANNY B 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M 
Rating:
5.0

Great service. Quick and easy rental process.

Kelli S 
Rating:
5.0

Keith was so friendly and helpful. The rental process was very easy and fast.

KELLI S 
Rating:
5.0

Great experience! Even though we had complications they were all handled promptly and professionally. Highly recommend!

John S 
Rating:
5.0

Customer did not leave a comment.

JAMES T 
Rating:
5.0

Very pleasant to do business with

PAUL G 
Rating:
3.0

Very communicative and sincere.

Chandra W 
Rating:
1.0

I will walk from now on

Gauge R 
Rating:
5.0

Keith at Strictly Neon in Toccoa Ga is a very knowledgeable man. The experience is always top notch and very professional. Thanks

Joshua F 
Rating:
5.0

There are several rental locations in my town but Strictly Neon is the best one in the area. Quality of equipment and customer service is key. I have used Strictly Neon multiple times and value the service and advice I have received. Thank you to Keith Ryan, owner operator of Strictly Neon.

Kimberly B 
Rating:
5.0

Customer did not leave a comment.

Melissa B 
Rating:
5.0

Customer did not leave a comment.

Timothy M 
Rating:
5.0

I would like to be able to easily access a final receipt. Also, it would have been nice to upload a picture of final gas and mileage. That feature did not work when we returned the truck.

AnnaMarie H 
Rating:
5.0

The man that we dealt with was very helpful and knowledgeable..5 star rating overall..thank u

Andrea J 
Rating:
5.0

Customer did not leave a comment.

Kirklyn M 
Rating:
4.0

Customer did not leave a comment.

CRYSTAL J 
Rating:
5.0

U Haul went above and beyond to get us taken care of. Your people are wonderful in all 3 locations we dealt with. Roadside service was very responsive and caring. Thanks so much for everything.

Donna R 
Rating:
5.0

Customer did not leave a comment.

Russell T 
Rating:
4.0

A lot went wrong at first (trying to use the app), but Tiffany Smallwood bent over backwards to make up for the inconvenience and we really appreciated the concern and accommodation. Keith at Simply Neon and U-Haul was very nice and efficient and we will use them again.

Brain C 
Rating:
5.0

you need a larger area for the business because some costumer need to leave there presonal car until returning the moving van, other than that , everything is good and easy. Thank you.

aly m 
Rating:
5.0

Customer did not leave a comment.

Paul E 
Rating:
5.0

Customer did not leave a comment.

Charles S 
Rating:
5.0

Great experience with my truck rental. Keith was friendly, and answered all my questions I had. If I ever need to rent another truck I would go back without hesitation.

Sonia E 
Rating:
5.0

Nothing, the service from Strictly Neon was excellent. In the future, I wouldn’t hesitate to go there for my next rental.

David B 
Rating:
5.0

Excellent ! Very knowledgeable and friendly guy! Would definitely recommend going here

Steven R 
Rating:
5.0

This uhaul place is by far the most pleasant experience with uhaul rentals ever. We have rented a lot and will continue to go to strictly neon. I highly recommend others do the same.

Elizabeth P 
Rating:
5.0

The guy at strictly neon always does his best to assist me with my needs. I rent uhaul trailers on occasion and find him very convenient and helpful.

Jarrett O 
Rating:
5.0

Customer did not leave a comment.

Greg m 
Rating:
4.0

Customer did not leave a comment.

Lee a 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER C 
Rating:
2.0

Customer did not leave a comment.

Andrew B 
Rating:
5.0

Very good service and advice. He helped choose the sizes needed and even attach the tailor. Thank you so much, strictly neon is the best uhaul place we've ever been. We will go back and have already sent others there.

Elizabeth P 
Rating:
5.0

Customer did not leave a comment.

lucia b 
Rating:
5.0

Customer did not leave a comment.

derek d 
Rating:
5.0

Customer did not leave a comment.

JAMES M 
Rating:
5.0

Keith was awesome

Edward O 
Rating:
5.0

Not a thing!! Our experience with this company was excellent!!

luella R 
Rating:
5.0

Customer did not leave a comment.

David F 
Rating:
5.0

Customer did not leave a comment.

Sammy B 
Rating:
5.0

I think the "uhaul app" needs to be a little more user friendly. The ow

Sue W 
Rating:
5.0

Customer did not leave a comment.

Edgar P 
Rating:
5.0

The owner is awesome!! Funny, well knowledgeable, highly recommend!!!

Jennifer J 
Rating:
5.0

Very friendly and efficient pickup experience.

Paul P 
Rating:
5.0

Nice place

Troy E 
Rating:
5.0

Customer did not leave a comment.

Sydney N 
Rating:
5.0

We have always rented trucks and trailers from this location & have never had any problems. Great customer service!!!

Linda M 
Rating:
5.0

Extremely knowledgeable and informative. The renting staff is very well trained and professional. I highly recommend this U-Haul rental location. I've used others in the past. This one is at the head of the list.

GARY S 
Rating:
5.0

I reserved the truck at a different location. When I went to pick up the truck there were no blankets or dollies. Strictly Neon got me the blankets and dollies I needed. He went to his home and got me his personal dollies. This man is great if it wasn’t for him I would have not been able to move and would have to cancel the truck and still pay my movers

douglas b 
Rating:
5.0

Very personalable with customer service. Will recommend further customers to this location. Very easy to rent and drop off at this location.

Eric B 
No reviews have been submitted for this location.
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