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Edward W
Customer Reviews for Strictly Neon
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Strictly Neon always does a great job. Top notch customer service.
Franz FReturned after hours
RODNEY DIf you're renting a U-Haul in Toccoa area, this is the place to go.
Charles GNothing, easy process and professional. Also knowledgeable about the services.
Angelina WSmooth transaction, thanks.
Teresa KVery good experience with the dealer and equipment
Dale SGet better trucks
Holly PKeith was great. I had never rented a toy hauler and Keith showed me all about using it and tips.
harold bKeith is awesome! I always know I’m gonna get good service when I use him!
Sarah KLove the owner he is great.
RICHARD RThe gentleman was polite and informative on proper towing techniques and safety
Michael BKeith is awesome. The trucks he offers are very clean and he makes sure that your rental needs are met by great communications regarding your rental. When I rent from U-Haul, I only rent from his place of business.
Roseanna WKeith should be Mr. U Haul! He is courteous, knowledgable and personal. If U Haul values customer service then Keith should be recognized for his abilities!
ANTHONY RKeith was great. He is organized and quite the conversationalist. He had me in and out at pick up and drop off in a very timely fashion.
ANTHONY RKeith is the man to go to for uhaul transactions. He is there there when I need him and is very eager to help. Keith know what it takes to get you what you need and on your way. I have had more than 10 rentals from this location and it is always a great place to do business. Top notch guy with top notch service.
Jeremiah RKeith runs a great business!
PHILIP HThe cargo van I rented smelt really bad like pets were staying in it. Crumbs everywhere and sticky stuff all over and pet hair on the seats. It was disgusting. I used a spray from home to clean some of it and accidentally left the spray bottle in the cargo van. I called to ask if I could come get the van and Keith told me that sometimes someone comes by to borrow it and will probably bring it back by the time I got there….uh what?!. It was hard for me to take pictures because the van was parked in standing water.
Sarah OExcellent customer service. Will definitely use in the future and recommend to friends.
Corey MVery friendly helped me rent a truck same day. It’s was nice not having to get frustrated trying to do it all online. If I need to rent again I will go straight to him.
Brandi CVery please with the ease of drop off. Friendly & helpful.
SUSAN SKeith was very friendly and helpful. He helped me check in from his phone. The business is well maintained and I would recommend him to others.
JAMES MKeith provided exceptional service!
KAHN MThe truck was terrible 3 miles to the gallon,..............
vincent lKeith, the owner, was vey personable and helpful.
DALE SLet me rent the unit at the place I reserved it. I initially reserved it for an 8 am Sunday pickup at Strickly Neon, Toccoa, BUT the U-Haul global system changed it to another location in Toccoa which was out of the way for me. BIG PROBLEM - went to pick it up on Sunday and BAM!! The other location is NOT OPEN ON SUNDAYS!!!! I tried to call their number but the answering system would not allow me to leave a message - kept looping back to intro message - “customer service at its finest” What system would change my original rental location for a Sunday pickup to a location that is closed on Sundays??? Pure stupidity, IMHO. BUT, Strictly Neon came to my rescue and still had a truck for me to rent. Keith Ryan is a great person and a superb business to interact with for rentals. I’m happy with my rental, but it could have been disastrous for me today if it had not been for Keith coming to my rescue.
Roseanna WOutstanding customer service!!!
Timothy PGreat service. Quick and easy rental process.
Kelli SKeith was so friendly and helpful. The rental process was very easy and fast.
KELLI SGreat experience! Even though we had complications they were all handled promptly and professionally. Highly recommend!
John SVery pleasant to do business with
PAUL GVery communicative and sincere.
Chandra WI will walk from now on
Gauge RKeith at Strictly Neon in Toccoa Ga is a very knowledgeable man. The experience is always top notch and very professional. Thanks
Joshua FThere are several rental locations in my town but Strictly Neon is the best one in the area. Quality of equipment and customer service is key. I have used Strictly Neon multiple times and value the service and advice I have received. Thank you to Keith Ryan, owner operator of Strictly Neon.
Kimberly BI would like to be able to easily access a final receipt. Also, it would have been nice to upload a picture of final gas and mileage. That feature did not work when we returned the truck.
AnnaMarie HThe man that we dealt with was very helpful and knowledgeable..5 star rating overall..thank u
Andrea JU Haul went above and beyond to get us taken care of. Your people are wonderful in all 3 locations we dealt with. Roadside service was very responsive and caring. Thanks so much for everything.
Donna RA lot went wrong at first (trying to use the app), but Tiffany Smallwood bent over backwards to make up for the inconvenience and we really appreciated the concern and accommodation. Keith at Simply Neon and U-Haul was very nice and efficient and we will use them again.
Brain Cyou need a larger area for the business because some costumer need to leave there presonal car until returning the moving van, other than that , everything is good and easy. Thank you.
aly mGreat experience with my truck rental. Keith was friendly, and answered all my questions I had. If I ever need to rent another truck I would go back without hesitation.
Sonia ENothing, the service from Strictly Neon was excellent. In the future, I wouldn’t hesitate to go there for my next rental.
David BExcellent ! Very knowledgeable and friendly guy! Would definitely recommend going here
Steven RThis uhaul place is by far the most pleasant experience with uhaul rentals ever. We have rented a lot and will continue to go to strictly neon. I highly recommend others do the same.
Elizabeth PThe guy at strictly neon always does his best to assist me with my needs. I rent uhaul trailers on occasion and find him very convenient and helpful.
Jarrett OVery good service and advice. He helped choose the sizes needed and even attach the tailor. Thank you so much, strictly neon is the best uhaul place we've ever been. We will go back and have already sent others there.
Elizabeth PKeith was awesome
Edward ONot a thing!! Our experience with this company was excellent!!
luella RI think the "uhaul app" needs to be a little more user friendly. The ow
Sue WThe owner is awesome!! Funny, well knowledgeable, highly recommend!!!
Jennifer JVery friendly and efficient pickup experience.
Paul PNice place
Troy EWe have always rented trucks and trailers from this location & have never had any problems. Great customer service!!!
Linda MExtremely knowledgeable and informative. The renting staff is very well trained and professional. I highly recommend this U-Haul rental location. I've used others in the past. This one is at the head of the list.
GARY S