Customer Reviews for Stringer Tobacco & Vape
(U-Haul Neighborhood Dealer)

Rating:

3.0

You should have more information with of trailer width for vehicle that will fit but trailer excellent condition

Rating:

5.0

I was very pleased with the service and would use again if needed.

Rating:

5.0

Drop iff was easy and fast.

Rating:

2.0

The trailer was not in good repair, it took about an hour to get the hitch ball area to release with no help from the staff. The truck's check engine light was on and they told me they would note it on the contract. This was after driving an hour and a half to pick it up. after loading the trailer and truck heading toward our final destination the faulty trailer popped off of the hitch at 55 miles per hour, luckily no one was hurt. There is damage to some of the items in the truck that are caused by the loose trailer. Extremely bad experience.

Rating:

5.0

For a small location, they were Johnny on the spot . Michelle was awesome!!!!!

Rating:

1.0

Store hours of service is not rite

Rating:

5.0

You do everything . Perfectly

Rating:

3.0

The Stringer location was helpful. The original location was not. Overall I would NEVER recommend UHAUL after the experience I have had with this one. I was originally scheduled at another location over 10 miles away at 5:30 am. When I arrived, I arrived to find that someone on the UHAUL end had canceled my reservation. Your screw up cost me 0ver 400$ out of my pocket with people standing around for 1 hour waiting for the back up location to get us a truck. And then, once i received a truck there were no blankets at the backup location. So later on I had people waiting around for another 2 hours waiting for blankets to wrap the furniture. This type of service is not acceptable. So no, I will never use or recommend UHaul.

Rating:

5.0

Excellent customer service provided by the owner! She was very kind, genuine and prompt! Highly recommend!