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Laurie R
Customer Reviews for Strollo Home Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was ok Service was good
JOHN CDon't know what you can do to improve. Everyone was pleasant, knew their business. Recommend this drop off station.
jean rThese guys at Strollos run a class act. Highly recommend
Gary EWay to run a business
John HStrollos is the most professional business. I get all of my uhaul needs from them.
chris cStrollo’s UHaul made our home project purchase a breeze by offering trailer services at a great price!
Lori MVery friendly and super helpful with the whole deal.
chris cNothing it was quick and easy
David Ninformation from uhaul was incomplete/minimal. I was not supposed to pick up at this location. Made reservation 1 month ahead of time and it was changed at the last minute to something 40 mins away. Then I was charged for mileage. Not sure what the point of the reservation was then?
Hailey TThe gentlemen that helped me rent the truck at Strollo's are great. I would definitely rent from here again. Thank You.
Brenda SCharged me for three days when I rented it only for one day.
Carol PI reserved the auto transport to pick up in Altoona. You all changed the location to Norther Cambria, which is even further away that Altoona. Took me an 1 1/2 hours just to get there! I don't live in Altoona...
Danny MNo problem dropping it off
David SExcellent *****
Nicholas CI rented a car dolly and the dealer did not have towing lights for a towed vehicle, but it was a good experience.
DENNIS EAfter hours drop off
Michael RThe location & staff are great, however Uhaul itself is another story...There was NO DOLLY provided with truck, which is on Uhaul, not the location, not to mention the pricing is outrageous. Next time I will be giving my business to Budget Rentals!!
Alicia HBest place. Great service. Will recommend Thanks
Michael Mhave the tow dolley straps inspected. One strap was frayed on the end and the other strap was short
sandra bThe radio for the truck and the cab to be clean inside.
RON FNone
Joseph OIt was too hard to find out where we were to pick up our truck. We did get an email but it was the day before. We were getting anxious before that and had to just start calling people to find out and no one knew.
Jude VNice space. Easy to drop off.
Zachary HGreat service, very helpful. The truck was a 26' box truck, in new condition, ran great, and good power. Returning was almost effortless. Great experience.
Aaron PWhat a disaster of a business model UHaul has. I had to drive 30 miles, one way, out of my way to pick the trailer up, I was informed of the inconvenience less than 24 hours of my pick up time, and that delayed my move by nearly 2 hours. Terrible customer experience! I'd rather buy my own trailer than to go through that non-sense again. Advise- Figure out how to price in a way to get the equipment to the location the customer chooses if you're interested in your brand staying competitive. Otherwise, the guy I picked the trailer up from was professional and courteous. It's a shame he has to be on the receiving end of annoyed customers who are provided a sub-standard service by UHaul.
Robert SI will be happy to recommend strollo home center but never u-haul again
Bryon HThey gave us great service!! U won't be disappointed
joe kThe people at Strollo were very helpful and friendly, thanks for a great first visit. We would gladly recommend this location. Thanks so much.
Theresa Bno complaints. painless process, got in got out and got moving. clean and well maintained truck. friendly service and will recommend to others. just hope I don't have to move again, but if I do ill be back
JASON GYour corporate services were very poor. We called 2 weeks prior and reserved a truck. However no one had a truck for us in close location for us. We had to travel almost 45 minutes to get the vehicle which added miles and gas consumption to the vehicle usage. It just felt like we were getting a run around to get a truck.
karen eHave your employees tell the truth about equipment. Lights didn't work and we were stopped for no working lights. Employee said all was great and sent us on the road unsafely.
Rocki TVery easy and friendly without headache nicely
silesio mVery easy to rent vehicle. Staff took care and answered all questions.
nathan tThey were professional, very flexible, and well informed. They did a great job!!!!!
kim zJohn and his employees were very courteous and helpful even when the original U Haul that I wanted was not available.... thank you John!
susan kNothing I can think of. My experience was great. Quick, correct and a fair price.
Eugene ZLocal lumber/hardware store. Good location for uhaul. Especially convenient for someone who needs to haul their purchase of home improvement supplies.
Debra DDidn't appreciate driving 1 hour out of the way to pick up the trailer. Had trailer reserved in Indiana, PA
Robert PI was completely satisfied with the service that was provided by the rep at strollo's.
cy kDespite the great experience at Stroll Home Center, this was NOT my original requested "pick-up" location. I had requested to "pick-up" my U-Haul at Southtowne Motors in Indiana, PA where I moved FROM.
Matt HI was happy with the service thanks
don ldouble check how clean the inside of the truck is before renting.
wayne vThe man who was running the pickup center was fantastic, incredibly helpful and very friendly.
Brittany T