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ROBERT P
Customer Reviews for Styles AZ
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Perfect, Quick and Very Friendly! Thank You...
BRIAN HTony was very helpful and made our experience very easy.
TORREY TVery nice people and willing to help
JESSE OKeep up the great customer service and keep doing a great job with the equipment. Thank you!
CHRISTOPHER CI put 17 miles on 20ft truck. Filled up on return and it took 7.5 gallons of fuel. 2 miles to the gallon is unacceptable. I don't believe the truck was full when I picked it up even though the gauge said full.
EMIL LVery welcoming, helpful and professional. Would highly recommend.
DANIEL DKeep up the good work
JAMES HWe got there about noonish, to find out they were closed the day we were to return the truck and the car trailer, so we didn’t have any encounter with anyone. We used the drop box for the rental contract and the key, a day early no less- yahoo!
JAMES JJust a drop-off. Nothing to brag about. Personal was helpful, but is actually a lady's item/clothe store.
JEAN-MICHEL CKeep up the great customer service. Both service people do an excellent job.
CHRISTOPHER CThank You
MARK SThey work hard to get you truck that you want great customer service
MARK REasy check in and out. Friendly service.
DONALD JJust keep up the Great customer service! Thank you!
CHRISTOPHER CEverything is good 👍
HARDIK PProbably my best experience with renting a Uhaul and I've done this many, many times. I was in and out in 2 minutes and the after hours key drop was convenient. It would be nice if they opened up earlier in the day than 0900.
CHRISTIAN LThis location bailed me out of a big jam I was in so to a scheduling issue with my initial reservation. Tara in dispatch was also excellent
ROBERT BKeep up the great customer service. Tony does a great job with everything. Thank you!
CHRISTOPHER CExcellent communication quality and communication
LISA HGreat experience from a great location. Thank you
THOMAS DExtremely easy process, Friendly, Fast and out the door.
RICHARD ROnly took 2 minutes to drop off and depart. Wow!
KHRIS Mit was a very easy rental. The folks were exstremely helpful and nice. i would rate them a 10 out of 10!!
JENNIFER MKeep doing what you’re doing. Great customer service.
Clay ATony always has the equipment ready and clean. Thank you for the great service.
CHRISTOPHER Ctrailer had radial tires and was swaying back and forth on the road need to install bias tires very dangerous !
WILLIAM LGreat experience no issues
WILLIAM PTony does a great job, he's courteous, knowledgeable and has great customer service skills. Thank you!
CHRISTOPHER CSuper easy!
JIMMY MI always get great service. Tony does an awesome job and always has a great attitude. Thank you.
CHRISTOPHER CMake the online experience as efficient as your human one. Online experience is terrible with incorrect information about the reservation and also my equipment.
Marty MTony was awesome and helpful. Since the reservation had issues with the original pick up location, To us help and attitude corrected the situation
Todd CI have no suggestions to improve. The gentleman that helped me was excellent.
David MAbsolutely recommend! If you’re in Havasu, this is THE place to go for U-Haul. Truck was clean and well maintained. The owner is great to work with. He knows what he’s talking about and you can tell that he cares.
ANALUCRESIA RThe trailer I received had low pressure in all the tires was mostly rusted and did not have the tail gate secured, when I opened the gate it hit my foot. The vender tried to discourage me from taking pictures of the trailer.
Harold WCan’t think of anything
JEANETTE BKeep up the great customer service. Tony does a fantastic job. Thanks
CHRISTOPHER CKeep up the great customer service. Tony is great to deal with and does an outstanding job. Thank you!
CHRISTOPHER CJust keep up the great customer service! 👍
CHRISTOPHER CShould post the $1.19 a mile plus $19.95 a day so people who don’t have much money aren’t stuck with no other option than to use the U-Haul at the last minute. That and having to walk all the way behind the store to the front parking lot when dropping off the U-Haul. Otherwise it was fine.
AMANDA LKeep up the great customer service. Thanks
CHRISTOPHER CVery efficient and friendly.
DONALD FGreat experience, customer service was very good, equipment was in very good condition. I highly recommend this location for your rental needs.
WALTER KThey are very nice here and just take care of business fast
DEBRA LWe were checked in immediately for returning the truck. Does need better directions because this place is behind a shopping center.
Sherrie OSorry to be negative, but the truck was quite dirty. It was clear that a chocolate shake had been dropped and splattered all over the passenger side of the truck. There was less than a quarter tank of gas, which was very inconvenient to have to stop and get gas when they movers and everybody at the house waiting for us. The location is pretty busy and the people there are super nice very helpful. Just don’t think there’s time to really clean equipment.
SANDRA HTony is always on top of things, great service and well working equipment.
CHRISTOPHER CTruck could have used a wash
STEVEN MTony was a great helper with our needs. Thank you
ANTHONY HTony was very helpful with the overall information and rental agreement. Will definitely return to rent other U-Haul equipment, thank you
MICHAEL PVery helpful and friendly
JANICE RWas not prepared for the on line check in process. Had to make an extra trip back home to get my tablet and return to the rental location to complete the check in process.
Randall A