Very convenient,clean and hassle free‼️
Marisa V
Customer Reviews for Sufi Express
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service Highly Recommended
JUNIOR SAll went smooth ... of note ... the lady at the express store was super great and nice ... very helpful to make the experience seamless. Thanks
MIN MVery knowledgeable. Best experience with uhaul I've ever had
KAREN DThis location customer service is very helpful and pleasant to work with. Trucks are always available and ready to go.
LISA RGreat customer service by the clerk Mel, we only go and rent from this location because of how convenient she makes it.
Adam RGreat job service. I was very happy.
WILLIAM MNothing the customer service was very pleasant to work with. Had all my information quickly and ready to go. When returned the same service was provided.
LISA RThe vehicle that I used had the check engine light on. This is concerning for safety and efficiency issues. I actually rented this same vehicle before more than six months ago and I expressed my concern then, but apparently it is not important enough for the company to look into this.
MARTIN GWhen I called the store last night, the guy said “just come pick up a truck tomorrow” and when I came in this morning, they said I should’ve made a reservation and the 10 foot trucks were all taken. It worked out because I took a van and it was big enough and cheaper and easier to drive. But the guy last night should’ve not told me to just come in. He should’ve taken a reservation.
WILLIAM GThe lady that is doing the rental is super ghetto and not considerate of the customers time at all
Chhariny NEasy online check in, easy pick up, and easy drop off. I would definitely use this service again.
Kayla DThe truck was so dirty, my hands were covered in dust and dirt just from driving. The inside hadn't been cleaned or swept and there was saw dust or something like that. The tank was not filled half way and the tire light came on as soon as I drove it off the lot - not sure if they were too low or too high.
CAITLYN BMy service was amazing very friendly person who helped me and the vehicle was clean and well taken care of. I highly recommend the location I used and will refer all I know to use them as well. Thank you so much you made a hard day go smoothly for me well beyond what I expected.
Adam BThe service was exceptional! Professional, respectful. Overall 💯
patricia mThis location is a place to pick up and drop off rental vehicles. It’s main function is a gas station and there were only about three parking spaces for U-Haul vehicles waiting to be picked up or dropped off. No bells and whistles, but very convenient and the staff were excellent.
MICHAEL CWe use this location often and seem to always be good experience. The area manager Derek Green is extremely responsive and top notch manager.
Tony PNo tienen buen servicio.
Miriam RWhen I got there, the windows were covered in snow from 2 days prior. I spent the first 30 mins of my reservation cleaning snow from the window. The U-Haul smelt dirty inside. Parked in a poor location.
Katrina AAgent was very friendly.
Neil PThe Agent that helped me make a reservation for the truck was not welcoming or friendly and he also gave me the wrong information. My experience returning the Van agent was very helpful and welcoming and friendly and gave me the correct information
Anthony TI was completely satisfied with the service received and the rental vehicle itself.
Neil PThe cab of the truck was filthy and smelled dirty. It was gross to sit in for the entire dirve.
Frank NPeople were nice in the location but truck was dirty inside cab and the back as well. stuff left behind from previous person who used the truck and it had the low air tire light on.
Alejandro GDidn't like the threats when extending use of the truck of reporting it stolen etc...totally uncalled for
Robyn Sam satisfied client good actitud and friendly.
mateo rUstedes nada pero si el lugar donde se renta explicarle el costo en general y no cobrar de más
Karina AI rented the u-haul with a dolly and was told upon arrival they didn’t have any available. Then when I returned the u-haul the attendant didn’t check it in so I was told I never returned it. I’ve had to make several calls to figure out if it was finally checked-in as I didn’t get a receipt. And I still have a pending authorization on my credit card even though u-haul already charged me.
Nadine GIt is good for service
Nadelyne LGood service, it's close to my house, I'm very happy, thank you
ROBERTO PDear U-Haul, I wanted to thank you, and all the people that represent U-haul. Everybody was so nice and it was a true nice. I was blessed that I had two U-Haul place is near me my 1st Play Park Avenue Cranston, did not have what I needed so with the help of Park Avenue and his manager, Derek. . Derek let me know that there was a place down the street for me to get my cargo van. My second place was Pontiac Avenue, they also were able to accommodate all my needs. I’ve will recommend these two places to my friends because they are so close. To my location. So I want to say thank you again to Park Ave., and Pontiac Avenue. Sorry I do not know their names. But they did an awesome awesome job. This was my first experience to rent a vehicle to move my stuff. Now I know what to do when I have to rent a vehicle. Yours truly, Ruthann Lombardi (401) 558-1779 BooksRuthann@gmIl.com if you have any more questions for me, please happy to give me a call or email me. Ruthann L.
Ruthann LGreat online experience. Great in-person experience when picking up the truck and dropping it off.
Laureen SLarger selection of vehicles available. Include some mileage as part of the rental cost. $49.95 Daily includes 50 miles or $39.95 includes 40 miles.
RYAN CThe store man was very ignorant he should not be in no business to rent rental trucks bad attitude he has ☹️
DOLORES JThe man behind the counter was an absolute (censored). I filled in all required information on line. I checked in on line to get a jump on the rental pickup as described on your site. Didn't work, guy asked me all the same questions again and yelled at me when I stated I had already done the check in on line. When I returned, got a gross lack of attention to my handing over the key.
Michael CVery nice staff at park Ave location...
Melissa CGreat Experience, Thank You!!!
Nicholas MGreat customer service. Employee who helped me was great
LATISHA CCab and cargo areas were both dirty upon pick-up. Cargo area also had some residual water.
PHILIP CThe woman that I made contact with upon picking up rental should be the poster employee of the Uhaul. Unfortunately I didn't get her name ,was seriously one of the best representation of the Uhaul company. Her constant communication with customers was very refreshing.
Tammy DLady at the counter was very friendly
Brandon BJust keep doing what you are doing
Lurton JTruck had a tire pressure monitoring issue also wasn't to clean.
Sean RThe gas station I rented my Uhaul at need to train their employees on this process. I was told when I dropped it off he had no idea how to confirm my return or ensure I was refunded the 15 dollars and that hus boss would do it tomorrow. I have no idea why there are any charges on my account. I traveled for about 4 miles at 99 cents a mile. My Uhaul rental was free when I ordered it after using a coupon. I was told I would get a 15 dollar credit for putting gas at 1/4 of a tank of gas before I left which I did. Then I went about 4 miles maybe total and now I have a 38 dollar charge on my card this morning. Please help me understand how that happened??
Shayna Mi like
alvin GThe counter Lady...was knowledgable, pleasant and very good at her job ! Your my new rental place ! M.T.
Michael T