Customer Reviews for Sullivan County Engine

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sullivan County Engine

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sheryl M.
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My experience was the best ever. Just need a loading ramp on the back

Garfield T.
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For what I needed, everything was fine. I saw no areas for improvement at this time.

john A.
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Your main office could improve things by not requesting the same information on several days.

douglas L.
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Had an after-hours drop off and there was really no easy or well marked place to park the truck. I have driven large trucks so was able to slide alongside the shop building, but just barely. However, as we are rural, it is at least a U-Haul we can get to.

Ramon C.
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Customer did not leave a comment.

BONNIE M.
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Customer did not leave a comment.

marilyn B.
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Over priced and double paid

Ken S.
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Customer did not leave a comment.

Derek H.
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Customer did not leave a comment.

John B.
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Truck was in great shape. Easy in and out

Theodore K.
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Customer did not leave a comment.

Zachary F.
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Customer did not leave a comment.

Paulette S.
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Honestly it wasn't the FACILITY that the vehicle was picked up that was the problem even if it were about twenty five miles put of our way. The problem itself was with uhual. You told me you had a 26 foot truck and did not. So my family had to spend extra money and time to unpack our belongings in multiple trips rather than one large trip. Then we were harassed by uhual ALL day Saturday November 2nd as to when we were returning the uhual. I called a second location (the drop off at ideal foods in liberty ny) to inform them the uhual would not be available for drop off at 11am. Okay no problem with ideal food but UHUAL kept calling texting and leaving voicemails all while I attempt to unpack a crammed fifteen foot trailer which is 11 feet and another trip (and day) now added to the stress of moving. The only saving grace we had was the free 200 miles we were allotted by uhual for being inconvenienced to begin with by the size of the uhual and the really put of the way pick up location. Uhual needs MORE 20feet and up trucks in the Sullivan and orange county area. Our entire move was completely thrown off by the extra trips that we now needed because we didn't have the proper size truck. You also need to check and verify that if an online registration is done that the product (truck AND SIZE) are within reachable distance. Thankfully we were able to afford the gas for the extra trip but it really was a true inconvenience to use uhual. Next time I may actually use a different company.

Rosemarie H.
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Customer did not leave a comment.

Howard B.
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ramps in the 10 footers

Joseph P.
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Customer did not leave a comment.

Howard B.
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Put ramps in all u-hauls

Elizabeth M.
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Customer did not leave a comment.

james R.
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Thank you for accommodating our request to get a truck to this location

Gary B.
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Customer did not leave a comment.

Yitzchok R.
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Very friendly guy I'm am a u-haul customer for 15 years already and they keep improving every time I'm proud to be a u-haul customer

Sharon D.
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Customer did not leave a comment.

Curtis T.
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Have the proper amount of moving blankets available that we pre-ordered. They only gave us 1 dozen and charged for 2 dozen. Disappointed. Blankets were dirty.

ROGER C.
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Customer did not leave a comment.

Lauren S.
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Customer did not leave a comment.

George R.
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Customer did not leave a comment.

Randall A.
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Customer did not leave a comment.

eric G.
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Customer did not leave a comment.

Joseph C.
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Excellent service, great truck. Thanks for making things go easily.

Crotty R.
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Easy, fast and pleasant experience.

Pamela B.
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Everything was great. I knew the serviceman -- he'd worked on my car. He couldn't have been nicer or more professional. Maybe encourage your customer service/sales people to help a renter determine what's best; one way or round trip? I was going to rent here in the city and drive upstate to pick up items coming back to the city. It was going to be expensive and unnecessary. I quickly found a location near where I needed the truck

Miguel S.
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I was merely dropping the truck off, never spoke with a person

GEORGE K.
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Customer did not leave a comment.

Laurie R.
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The garage owner, Rudy Roth, went out of his way to accommodate my schedule and needs. That was greatly appreciated. It's terrific to have a U-Haul location so nearby in our rural area.

No reviews have been submitted for this location.

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