Pickup location was convenient and pickup through app was a very easy process. That being said, the truck came with very little gas initially but my trip was so short I was able to manage. Upon returning the truck and receiving my invoice I noticed $60 in charges for fuel and refueling. Charging me for fuel that was never there seems a bit unfair. Again, very easy process but I was charged notably more than I expected and will certainly think twice the next time I need a rental.
John C
Customer Reviews for Sunoco
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Your online process is disgusting. I called and reserved ahead and waited over an hour doing all the things you need to do that you already had information about except taking pictures of the vehicle inside and out. Could you make it a little easier?
SUSANNE HDon't over charge the customers
George WEverything is fine
Karel STruck had one headlight out other than that is was excellent
MICHAEL EGuy told me I had go pay 30 extra for ins when I didn't want to
Kristin DLove the that they work with on flexibility
Abrillia LGood service and the truck was perfect for my move. Thanks!
STEPHEN GNothing at moment great service.
CHARLES RI believe customers that accidentally give back extra gas should get some money back.
Ali P