Good job keep up the good work 👏 🙌
Charles M
Customer Reviews for Sunoco
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had originally expected to have something shipped to me. It wouldn't ship until Monday when I needed it, so Saturday I went to haul it myself. I had my own issues when I arrived at Sunoco. Expired license with a temp license issued piece of paper from the MVC, in a rush, and just flustered to haul something I'd never hauled before. The attendant at Sunoco could have easily said, sorry pal we need a new license as the system originally did not accept my information. Whatever he did, he figured it out and then proceeded to hook up for me the trailer to my truck. I went from almost blowing a gasket to only being able to offer a tip and my sincerest gratitude before zipping on down the road in a new state of ease. Everything worked out hauling the equipment. I returned the uhaul trailer the next day, and a different attendant helped me back in around a tight parking spot, and another disconnect the trailer. Talk about good service! I highly recommend this place for trailers, and I will absolutely be using them again. Thanks Sunoco of 23, and thank you Uhaul.
Michael BConsider offering a translate function for the location to use on their side of your program. The agent managed but I feel the language barrieir slowed him down.
Glenn HIt took a very long time to get the van that was preordered online. From missing keys to a replacement with a broken door, the equipment was not ready for pick up. Very kind gentleman, but the equipment was sorely lacking and the process very inefficient.
John POne spot to park the U-Haul, have to navigate around gas pumps to actually park there
Andersen SExcellent service, very quick and easy pickup and drop off, very well maintained equipment.
Brian MLocation didn’t have an appliance dolly even though it was on my reservation. Had me go to another location to pick one up and then wanted to charge me for it.
Ashlyn SNothing . This place was great. Very nice customer service and polite people. Highly recommend this place . Will use them in future.
Justin WI had to drive 1 hour to this location. It would’ve been nice if the Uhaul dealer 2 miles from my house had this trailer.
James Wwas overcharge for gas fees even when i put 30 to a quarter tank when truck was almost empty 1/4 tank and got charge $30 fuel service fee and 40 for 8 gallons of fuel which is ridiculous... shame on you!!!
Ernesto PEverything was extremely professionel, very friendly and truthworthy employee in Oak Ridge NJ , from the time of picking up the Truck until return. I would definitely recommend Uhaul to friends and family!
Stephen GExperience was terrible. Customer service was terrible. With my online experience. Prices are high. No gas fees are ridiculous. We will never use UHaul Again
Henry P