Great service with staff, explained all the necessary details for the vehicle hire. Friendly and also the truck was in excellent condition.
Liam D
Customer Reviews for Sunrise Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location was actually pretty good. There was a little bit of confusion when we went to pick up the truck since the app wasn't working, but they were able to get it sorted for us. Dropping off the truck was really easy and we didn't have any hassles.
Merissa PAwesome service!
GEORGE BThe truck was dirty, both inside and outside. Dirty blankets that I had not asked for were left in the back of the truck. That’s not the end of the world but I had ordered a dolly and there was no dolly. I don’t think it’s the fault of that specific location - U-Haul just operates like a monopoly and does not care about their side of the contract, and always find excuses for not fully honouring their reservation thanks to all the small print. I had booked my pick-up at an actual U-haul location and not at an affiliated third party specifically to avoid the missing equipment issue but, as always, U-Haul changed the location the day before.
Bruno FThe Trucks should be able to be pulled out and parked without issue. This was the second rental I had to get the truck out of a snow bank. Then park it back in the same spot after. This time I gave up, and before I got stuck I just parked it in the front parking lot. The Uhaul rep wasn't happy about it, but I was tired of burning gas and adding KMs to my rental just trying to park a truck where proper snow removal has not taken place.
JOHN RI was very disappointed with the experience we picked up a truck so I can move my furniture is in the back there was a bunch of Garbage along with dog poop.
Sachet R