Customer service was excellent. My only issue was with the weight distribution of the vehicle on the trailer. Trailer put far more weight on the vehicle bumper than advertised. Vehicle needed to be moved back to balance the load but the trailer setup doesn’t allow. Wish I would have been told not to use my car for towing.
darell t
Customer Reviews for Sunset Storage Units
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We were the very first customers at this location so there were a few issues with getting the paperwork handled but it was all solved and the agent was apologetic and friendly. Also there was a flat tire on the truck we reserved so the agent had a different truck ready for us when we arrived. We appreciated that.
BERT N