Customer Reviews for Sunshine Storage 2
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Sunshine Storage 2
Mary K. on
Waited for a good while, no one was at the location we were given. Called and had to go to another office to fill out papers, then back over to the pick up location. Also it was 15 miles from preferred location, and we saw plenty of the same type of u-haul trailer at a location about 4 miles from our house.
Leann B. on
This was not my first location, the original location (Pilgrim Storage on Airline) I made reservation at did not have equipment that was reserved. Once we arrived we were told they didn't have the 6X12 RV rental that they rented to us that morning, They said it's in inventory but as a phantom whatever that means. After an hour of wait time they made calls to find us another one that was over 30 miles away (Sunshine) and delayed our move additional 3 + plus hours due to the heavy traffic in that area. I am very disappointed as i drove over a hour to pickup original u-haul rented then had to add additional mileage, headache, and time to my scheduled move that should have been completed by 2:00 pm that day, but put us arriving back home not until after 7:00pm then having to unload and get rental ready for return following morning. I was up to renting again to get final remaining items from apartment but have decided against due to poor inventory management.
James E. on
Clean the truck. Windows were filthy. The inside of truck had fresh oil on the floor. The smell of the oil was horrible. Oil got on some of my belongings. Very horrible experience. Is this standard operation that the renter should have to clean the vehicle?