No direction of where to park the truck and no clear place to put keys for a mobile return.
TIMOTHY T
Customer Reviews for Super 8 Crete
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They don’t inspect the equipment .said safety chains were not required did not assist in hook up would not recommend this location to anyone.
KENNETH SGreat acknowledgement!
Eduardo LLube up or grease up some parts to prevent rust or hard to handle.
EDUARDO LReally wanted a paper receipt showing proof of return. Maybe Uhaul no longer offers this? Now I have a $20 after hours fee showing up when I returned during normal business hours and on time.
COREY FAgent wasn’t available when dropping off so I called customer service.
XUEYOU ZThe greeting and checkout was a bit loose and then I received a series of confusing emails after dropping off the trailer... I only needed it 2 hours. They said no need to say hello just leave it in the same spot. The process met my need and I was done... appears to have been fine beyond the impression they thought perhaps I hadn't returned the trailer over the next 36 hours. They are closest for me... I won't bother driving an additional 25 miles. Jon
Jon GGuy told me trailer in back of hotel, to go pick it up. I could not lift trailer without hurting my self. After trying a number of times someone came back to throw trash away, I ask for help. With help I was able to get trailer.
Brent VI had a good experience.
Ronald TThe man didn’t go to work till 1:00 pm. He just told me which trailer to get outback. I had to hookup myself he never checked my hitch the lights or if it was hooked up properly. Guess I was lucky I knew what to do.
Shelby RStraps had to be sprayed with WD 40 cause they and the ratchet were not in good shape the trailer wad tucked away between a truck with a trailer and another trailer. Should habe been ready to go no excuse made reservation the day before. Should habe been able to pull in inspect hook up and go but that was not the case.
Michele Wbecause the guy have no time to check the truck back,that is why they charge wherever they want extra.
Jessy LExcelente
Amerys AFind a new dealer in Crete. He called me 30 minutes before I had arranged to pick it up to tell me he had an appointment and I will have to wait 3 hours to pick it up. I was in Crete to move a family to McCook and couldn't wait 3 hours. Fortunately, I was able to get ahold of Uhaul traffic in Council Bluffs. They called me back and said the keys will be in the truck. I think a dealer like this should be shut down. If I hadn't have been a long time customer I wouldn't have had the phone numbers I needed.
Bradford HGreat Service!!
Chad DUhaul leaked ruined 2 beds 3 tv's and two robot vacuum cleaners
Jonathan S