Absolutely would not recommend this location to anyone. Recipient location was serviced by an employee that had no concept of what to do when receiving a truck. Their attempts to contact someone for help were unsuccessful, which was only more frustrating. That experience was almost worse than driving the truck with all the brake problems. I was disappointed with U-Haul for this one. I had come to expect more.
DANIEL D
Customer Reviews for Super 8 H Yorkville
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The process was easy and fast. I have no complaints about the truck or the process. Casey was extremely helpful and I would rent from this location again if I needed a rentaI. I did not intend to have insurance on my contract. I thought I selected NO. That is a refund I will be looking for. Also, I overfilled the fuel in the truck and an looking to split the total fuel purchase of $16.61 in half. All in all I will be looking for a credit on my card ending in 8285 in the near future, per Casey.
Heather R