Customer Reviews for Superior Diagnostic
(U-Haul Neighborhood Dealer)

Rating:

5.0

The business was closed and one of the guys was there and politely said he would set me up with a trailer and was able to get me set up and going . Couldn’t think him enough . Excellent service .

Rating:

5.0

Extra fees piled on and not disclosed. 20 hr rental ended up being almost $300. Will never use Uhaul overnight again

Rating:

5.0

The attendant was very helpful and put the trailer on the truck for us. also changed a flat tire on the trailer very fast and efficiently. Great experience.

Rating:

4.0

Streamline the return process. The most simple method would be to have an outline of steps required, and an approximate amount of time it will take to accomplish them all.

Rating:

2.0

Charge was too high.

Rating:

4.0

Very helpful, while checking out the trailer, uhaul personnel didn’t like how the tires on the front axle looked. We had an 1100 mile trip. He installed two new mounted tires in three minutes, daughter timed him. Would have been quicker but he had to change out floor jack.

Rating:

1.0

I show up for my trailer and the uhaul person isn't there, no one else knows what to do with uhaul but him. I have to wait 30 minutes before he gets back in order to rent my equipment and I was on a time limit because the furniture warehouse closed soon. Very poor customer service and a poor location overall. Will never go to this location again, rather drive the extra time to another location it would still be faster than going here and sitting around waiting.

Rating:

5.0

Both pick-up and drop-off providers were exceptional. The trailer worked well for the trip and no issues. Appreciate the support folks.

Rating:

5.0

I had a great experience. It was easy and quick.

Rating:

2.0

Location was not staffed and I had to take the extremely heavy and awkward trailer off the hitch myself. I am a woman with very little upper body strength and a back with recent spinal surgery. I did not appreciate having to do it myself.