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MICHAEL W
Customer Reviews for Superior Service Auto Too LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Regardless everything was done correctly there was still an extra charge added to the bill.
Miranda JFive stars! Wonderful experience. Will be back if we’re ever in need again!
STEPHANIE SNone that I could say. Our experience was good.
VICKI SI was charged for fuel so say 2 gallons that’s BS because the last thing I did was stop at the nearest store to the drop off location and refuel to the line it was at when I took it into possession. That’s bullcrap and I feel I was ripped off BUT not to worry I’ll never use this shitty location ever again. This location is a Rip off as I know what level of fuel I took the vehicle out and what the level of fuel was when I returned it and I can ASSURE YOU it was on the same level. This plug knows she ripped me off and probably thinks it funny.
JAPHETH LI was charged for an extra day even though my rental allowed me two days; I picked up on Friday and returned on Sunday, to the dealer assigned to me at rental WHO WAS NOT EVEN OPEN THAT DAY. It's not my fault they did not turn in the rental return until Monday.
Bailey HAmazing staff. Wonderful service
CLIVE PWas difficult to pick up and return the truck due the application. I wasted a lot of time doing this, I had to do it several times due to the app.
Ricardo AThe customer service rep was fantastic. She called the day before to confirm my reservation and pickup time.
Todd FThe lady there was awesome and very informative
cynthia vKeep up the "Good Work"...
Micheal OHave the tank full!
charles mOil equipment
Joseph JFix the uhaul app. Couldn't pick up or drop off using the app that I was told by uhaul to download and use.
Kasie PThe owner/operator(Michelle) is AWESOME. Very pleasant and accommodating. I have rented from other U-haul locations in town. She will ALWAYS have my business.
Brandon MN/A
Myra FThe trailer came off and damaged my tailgate on my truck. I called to file a claim and nobody ever called me back.
Juliet KNothing, Michelle was a pleasure to work with. Very polite, answered all questions and explained everything clearly. Super nice this will be my go to site for rentals. Awesome job!!!
Wayne RNothing. Michelle was incredibly helpful with all my extensions. Thank you so much!
OSH LWorst experience of my life. Will never rent uhaul again.
Joanne GThe rear view mirrors weren't adjusted for me. It was a really challenging drive the steering was hard to control on a windy day.
Zita FNothing
Stephen MNothing excellent service
loretta bThere was a problem with the truck upon arrival, but they quickly took care of the issue and I was in my way! The staff was very helpful!
Brian WPeople there was very friendly .. the tow dolly had a little damage ..and a short in one of the lights .. which she took picture and put in notes . But it was usable ..
KETON DThe woman that helped me was very pleasant and helpful. An exceptional woman indeed.
WILLIAM M