My storage room was infested with rats. While cleat found a total of 7 dead rats. Several of my stuff was damaged due to the rats and had to throw awayJOSE M. | Overall Experience
Customer Reviews for Superior Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Dianna M. | Overall Experience
Customer did not leave a comment.Jose Y.
Customer did not leave a comment.Roberto R.
Everything was Great!Norberto R.
Easy pickup and drop off.Hector G.
Vehicle had mechanical issues.Luis M.
Excellent service from the clerk at the location. Very knowledgeable, friendly, and courteous. I recommend this person and this site for their prompt service, clean and legally functionable trailer. The bad news.....is that the UHAUL website is the worst in the world. If the UHAUL location is closed and one wishes to drop off a rented trailer, there is no way to enter the compound, no way on the website to click on something or to post a "delivered" message, etc. I called the "nights and weekend" number and while the clerk there was friendly and helpful, I was still forced to abandon the trailer on the outside of the compound. I called the city police and they promised to do driveby checks on the trucks and trailer left outside the compound but what worried me is that no where on the UHAUL website could I post information that I had delivered the trailer to their site. TERRIBLE. On the website there should be a question asked of the person who rented the trailer. For example; "is the trailer returned to the compound site of where you rented it from at location xxxx Smith street, Fresno, 'state'?". Please consult the software developer of the UHAUL website and improve this terrible site. Thanks.Ferdinando G.
Remember to tell the customer the total amount of the deposit refund that will be returned.Norma M.
Manager was very helpful. Move in was smooth. Convenient location for my needs.Twila S. | Reservation
I could Not have asked For Better service!!!! Excellent!!John K M. | Reservation
Really easy to get the truck! There's no improvements needed. I asked questions and everything was answered!Layla Talal E.
I WAS VERY PLEASED WITH THE SERVICE.Artemio C. | Overall Experience
Customer did not leave a comment.jerry F.
Customer did not leave a comment.Felix G.
Customer did not leave a comment.Pedro R.
Great experience. Will definitely be using their services again!Juan M.
Great customer service!GRACEILA T.