The app did not work to check out or return the truck. Fortunately, the proprietor was very helpful and had a phone number for me to call.
Wendell S
Customer Reviews for Supreme Drive In Dairy 2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My experience was a nightmare, I made a reservation by phone the day before . When I showed up at the place I was told to, which was a real sleazy smoke shop, the fellow there said he was sorry but they hadn't had a computer for a month on site so could not give me a truck which they had on site, When I called U-haul again they said they would forward my reservation to another site . When I got to this little fleabag joint the guy looked at me like he had no idea of what i was talking about but told me to call a certain number. When I did the fellow I talked to gave me a code to a lock box for the truck key. Of course it was the wrong key! I won't bore you with more details. Hard to believe U-haul has turned into such a shit show,
John LThe requested equipment was not in the U-Haul.
Michael D