Customer Reviews for Surface Prep Supply

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Surface Prep Supply

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Curtis B. on

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Customer did not leave a comment.

Victor Y. on

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They don’t have minivan, Only truck

Angelo R. on

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A little better communication on the return time because I received a text that said 9:25 am and on the contract it said 10:14 am and I received the text at 8:42 am which made me rush thinking i was late which i was not as per the contract! Other than that it was perfect!

Micheal P. on

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They were Great!

Raul R. on

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Customer did not leave a comment.

Robert B. on

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This is a 24-hour drop-off site, which is a real plus. I dropped the trailer off after-hours on the day it was due back. Unfortunately, I didn't read the fine print on the contract, which said that I needed to report the return with my cell phone. I called the site the next morning immediately after they opened to verify the return. Sadly, they still charged me $20 for an extra day, even though the trailer was on their property when they opened in the morning. This felt to me like a cheap shot and shameless money-grab. Lesson: read the fine print on your contract!

James F. on

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Customer did not leave a comment.

Kenneth F. on

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App does not work correctly

Cindy S. on

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Uhaul's online system was having issues and it took an hour to pickup a trailer I had already done express check-in on. Was very frustrating for me and the guy who was trying to make everything work.

Anthony M. on

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Best place to rent a truck costumer service experience excellent

Randy B. on

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Nice and friendly people. Thanks all for your help.

Sharon M. on

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Sharon M. on

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Robert S. on

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Moses O. on

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Carlos B. on

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Trailer was not hooked to truck, gas was half a tank, inside truck was dirty.

TERRY L. on

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Sujan T. on

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Gloria H. on

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Kirk L. on

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Alexandra B. on

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The truck had sheets from the last person who used it. They didn't do a walk through of the truck before renting it to me.

Dewey M. on

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They couldnt find the keys when I came to pick it up because they where still in the drop box from the prior renter. It hadn't even been cleaned someone spilled a pop in the cup holder that ran into the holder and onto the floor, it was all gummy.

REBECCA L. on

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Customer did not leave a comment.

Jennifer G. on

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Jose G. on

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Yusniel C. on

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I did express checking the day before, and when I got to the location I waited for over an hour, the guy had to do everything over again more than once, he kept saying he didn’t know what was going on. They didn’t have one of the equipment I requested, even though I called the day before twice to confirmed, and I made the reservation a week in advanced.

George F. on

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Rodney F. on

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Nothing, real good understanding people, and the 24hr drop off is fantastic.

STEVEN R. on

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Customer did not leave a comment.

catharina T. on

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They are doing it all They are fast , effectively, courtesy, friendly,

Mark D. on

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I would suggest better maintaining your vehicles for your customers I believe next time I leave to go with Penske or Budget.

anthony P. on

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The pick up went smoothly. The parking lot was large and unobstructed. The box truck performed well over the road.

Tomas A. on

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Customer did not leave a comment.